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Avis clients de Drawerboxes.co.uk

Note du marchand
5.0 1
4.8Drawerboxes.co.uk
 
 
Site MarchandDrawerboxes.co.uk
Urlhttps://www.drawerboxes.co.uk
Tél
AdresseMorven, Westruther, Gordon, Berwickshire, TD3 6NF
Avis client
5.0 / 5
Quality product. Took longer to arrive than indicated but that was understandable in times such as this.
Mike P. le 27/11/2020 à 13h35
Avis client
4.3 / 5
Arrived and fitted. No problem!
Ross P. le 24/11/2020 à 13h43
Avis client
5.0 / 5
Really good communication and delivered promptly.
Raj L. le 22/11/2020 à 14h30
Avis client
5.0 / 5
Excellent service. Politely advised to review my measurements (Thank you, 4mm is important ) quality product. Highly recommend.
Mark F. le 21/11/2020 à 20h25
Avis client
4.3 / 5
Delivery was a little slower than expected, but otherwise great product.
Geoffrey S. le 21/11/2020 à 13h44
Avis client
5.0 / 5
Fantastic customer service! Received a great advice and help. John saved me from ordering a wrong sizes of drawers and after he reviewed my order everything fits perfectly and matches my egsisting drawers. Thank you! Will recommend to anyone.
Mateusz W. le 21/11/2020 à 04h32
Avis client
4.3 / 5
All fine.
David D. le 20/11/2020 à 19h00
Avis client
5.0 / 5
Arrived on time, well packed, when i contacted Drawerboxes prior to order they were very helpful and explained the detail for the drawers.
Well pleased and will be ordering more Drawers.
John S. le 20/11/2020 à 17h49
Avis client
4.0 / 5
The boxes were well packed, delivered on time and assembled easily. Quality product albeit the connecting corners are plastic. I hope the lady as long as the steel sides. I had huge issues ordering because DIY is unfamiliar territory but could not get to speak to anyone and emails were not always answered.
Elizabeth K. le 20/11/2020 à 13h12
Thanks for a great review.
We have recently improved our phone systems, and employed new back office staff. We would like to offer as much assistance as possible in the measuring and ordering process for non DIYers.
Drawerboxes.co.uk le 20/11/2020 à 17h00
Avis client
5.0 / 5
Thank you so much for supplying exactly what I needed, I would like to buy 4 more from you, will I just go through the website or can you take my order? Many Thanks. Abina
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Abina C. le 20/11/2020 à 09h16
Thanks for a great review Abina. its best to place follow on order through website if you know what you are looking for.
Drawerboxes.co.uk le 20/11/2020 à 16h54
Avis client
5.0 / 5
Great personal service.
Terry T. le 17/11/2020 à 13h50
Avis client
4.0 / 5
I didn't have to contact customer services. The order process was fine, but took several weeks for my one drawer to be shipped.
Liz G. le 17/11/2020 à 09h40
Thanks for the order and review. Apologies re the lead time. Unfortunately they are made strictly in date order, so small orders take as long as large ones. We are experiencing high demand, and are gradually increasing staff within health and safety guidelines. Your drawer has a lifetime warranty.
Drawerboxes.co.uk le 17/11/2020 à 15h36
Avis client
5.0 / 5
Well packed and a perfect fit for a non standard unit.
S. LL. le 17/11/2020 à 09h10
Avis client
5.0 / 5
Really nice gliding system, much better than the original one I replaced, which had fallen apart. Better materials and design. Can take a long time to assemble only because you want to measure it a gazillions times to ensure precision. But can be adjusted afterwards anyway.
Jon C. le 17/11/2020 à 00h11
Avis client
5.0 / 5
Very, very happy with this product and the service I received. Thank you!
CE. le 15/11/2020 à 19h58
Avis client
5.0 / 5
Good quality drawer. Good clear instructions, better than other manufacturer I used instructions. Would have liked to have found Drawerboxes ltd earlier.
Would have liked on an update on the progress of the order, rather than having to call to see whether they were ready.
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Max B. le 13/11/2020 à 10h27
Avis client
5.0 / 5
Would definitely buy from again.
Lynn A. le 13/11/2020 à 10h20
Avis client
5.0 / 5
No problems with the order. Kept up to date and arrived when expected.
Duncan. le 11/11/2020 à 10h27
Avis client
4.7 / 5
Great service. Delivered as per agreed dates. Product is easy to assemble and great quality.
Chris G. le 10/11/2020 à 20h08
Avis client
5.0 / 5
Fabulous products and great service!!! Highly recommend and will be back for more!!
Alison W. le 10/11/2020 à 14h29
Avis client
4.7 / 5
The team were really helpful with my measurement query
Only one problem in that I had to ring to find out where my order was as the web site said it would be 8 days and it wasn’t updated to reflect the delay. Sharon in the office was really helpful (thank you). Product was just what we ordered and the written instructions were easy to understand. Will definitely use Drawerbox again and recommend to others.
Helen B. le 9/11/2020 à 19h37
Avis client
5.0 / 5
Good quality,good fit. Had to wait a bit but understandable in current situation.overall very pleased.
Roy G. le 9/11/2020 à 19h11
Avis client
5.0 / 5
Fantastic products. Very well made and robust without being industrial. Look very smart in my cupboard.
Kitters. le 9/11/2020 à 18h43
Avis client
5.0 / 5
Prompt delivery, excellent packaging, marvellous fit.
J J. le 9/11/2020 à 16h34
Avis client
5.0 / 5
We were kept informed on the progress of the construction and dispatch of the drawers we ordered. They are extremely durable, and much better quality than the drawers they were bought to replace.
Edward C. le 8/11/2020 à 15h12
Avis client
5.0 / 5
Great service from the team, great explanations of the products on their YouTube videos enabling accurate purchasing of the items.
Checked our unusual combination of sizes with us prior to assembly to avoid mistakes, shows dedication to supplying quality products.
Items arrived well packed and protected and missing item was shipped very swiftly. would definitely recommend.
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Michael. le 7/11/2020 à 14h53
Avis client
4.0 / 5
Excellent value and quality kit. Let down by poor packaging of the heavy items. Rest was well packed.
William S. le 6/11/2020 à 21h04
Avis client
4.0 / 5
Never give 5. 4 is satisfied.
Margaret P. le 6/11/2020 à 18h54
Avis client
5.0 / 5
Excellent service, perfect fitment and very well packed. There is no need to look for any alternatives. Thanks DrawerBox!
P. S. le 6/11/2020 à 12h54
Avis client
4.7 / 5
Everything was just fine. Lead time was about ten days (hence 4 stars) but they make to order so not bad for a bespoke product. For Customer Service, I would give six stars if I could: I asked for printed instructions to be included which did not happen, but when I called to ask for them, they were in my Inbox in 15 minutes.
Robert B. le 6/11/2020 à 10h19