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Avis clients de Drawerboxes.co.uk

Note du marchand
5.0 1
4.8Drawerboxes.co.uk
 
 
Site MarchandDrawerboxes.co.uk
Urlhttps://www.drawerboxes.co.uk
Tél
AdresseMorven, Westruther, Gordon, Berwickshire, TD3 6NF
Avis client
5.0 / 5
Brilliant product, added to an existing set of boxes in a larder. Pretty quick too, shorter than the expected time, which is excellent in a pandemic.
Alison P. le 3/3/2021 à 16h32
Avis client
5.0 / 5
No complaints really. It took longer for the order to be fulfilled than I was expecting, but I wasn’t in a hurry. (Probably Covid related).
I had ordered Blum items from Drawerboxes before, so was aware that the drawers are good quality. I have assembled the drawers, and the quality is good.
David D. le 2/3/2021 à 20h28
Avis client
5.0 / 5
Item arrived in perfect condition was easy to assemble and fitted!
Simon r. le 2/3/2021 à 17h40
Avis client
3.7 / 5
Very well made and the instruction videos made the whole fitting process pretty straight forward. There are cheaper options but you pay for what you get! Would highly recommend.
David H. le 2/3/2021 à 16h28
Avis client
5.0 / 5
Excellent company with first class product. Very friendly and helpful. Had a problem with drawer width due to misunderstanding about dimensions, but they supplied replacement parts without any quibble and by next day delivery.
Dennis F. le 2/3/2021 à 12h33
Avis client
4.7 / 5
Good quality and good customer service, a bit slow on delivery/ lead time. Would recommend! Good job drawerboxes.co.uk.
Alin P. le 28/2/2021 à 18h31
Avis client
4.3 / 5
Great service did what it said on the tin.
Nick M. le 28/2/2021 à 13h22
Avis client
3.3 / 5
The drawer boxes were well made and accurate. Delivery was slower than quoted and email went unanswered.
Colin T. le 27/2/2021 à 20h25
Thanks for the review. Apologies, We were further delayed by the heavy snow and freezing temperatures which caused a backlog at DPD local depots.
Drawerboxes.co.uk le 28/2/2021 à 16h44
Avis client
5.0 / 5
Can recommend both the company and the product.
PAUL K. le 25/2/2021 à 17h08
Avis client
4.0 / 5
Slow to ship, quick delivery when shipped, good product.
Joe N. le 24/2/2021 à 21h58
Avis client
5.0 / 5
Easily installed with full instructions. Installation video helpful.
James W. le 24/2/2021 à 17h41
Avis client
4.0 / 5
A little slow on delivery - but likely Covid to blame. Otherwise the normal top service.
Lawrie H. le 23/2/2021 à 18h55
Avis client
5.0 / 5
Fantastic products, easy to install, excellent instructions & amazing customer service. I can't recommend these people highly enough.
Gerrard R. le 23/2/2021 à 13h25
Thanks for a fantastic review!
The entire team has worked non stop to keep standards high. This is appreciated.
Drawerboxes.co.uk le 23/2/2021 à 16h21
Avis client
4.7 / 5
I'm really pleased with the drawers that I ordered from Drawerboxes. They were easy to measure up and arrived within a few weeks. My husband was able to fit them although it was a bit of a fiddly job and not quite as easy as the videos made it look! An electric screwdriver was a must. The drawers feel like excellent quality and a very messy kitchen cupboard is now neat and tidy.

I rated customer service a 4 as I texted photos with questions (as suggested on the website) but got no reply.
Kate M. le 22/2/2021 à 16h49
Thanks for a great review. Apologies for the lack of response to your image text. We are in the early days of improving enquiry processing, and have a high level of orders and enquiries with reduced staff.
Drawerboxes.co.uk le 22/2/2021 à 23h07
Avis client
5.0 / 5
Great shopping experience. The online assembly guides are good. Easy to order.
Mark A. le 21/2/2021 à 18h45
Avis client
5.0 / 5
Great service and excellent product.
Sarah G. le 20/2/2021 à 22h35
Avis client
5.0 / 5
A pleasure to deal with, our order arrived relatively quickly despite the covid pandemic and the drawers were very easy to assemble and install. All the screws etc were included and they function so well, much better than our old drawers. I would have no hesitation in recommending drawerboxes to other people.
James F. le 20/2/2021 à 15h26
Avis client
4.3 / 5
Very good, shipping was a little long but arrive in the allotted time given. Drawer delivered with draw back brackets missing but when I contacted them they was very helpful and I received the brackets the next day. Overall a very good service, I am very pleased. Thanks Drawboxes.
Ian S. le 19/2/2021 à 15h23
Avis client
4.7 / 5
Good service - drawers cut perfectly to size and as described. Printed instructions could be clearer but the videos on the website are very good. Slight delay in production / delivery but nothing major.
William H. le 19/2/2021 à 10h16
Avis client
5.0 / 5
Exactly as described perfect for what i wanted . All good thank you top supplier? great draws easy to fit and work beautifully.
Paul S. le 18/2/2021 à 18h29
Avis client
4.7 / 5
Delivery took a little longer than the stated 10-12 working days, but that is no great surprise in the current situation. When I e-mailed to see if a delivery date was known they were able to update me and the items did arrive by the new date.
Keith T. le 18/2/2021 à 17h27
Avis client
4.7 / 5
My only observation was the wait for the goods, which I was clearly advised of, but we were in a breakdown situation, and even going near the broken drawer, the invalid of an notion for efficiency had one on tenterhooks.
Vic R. le 17/2/2021 à 11h16
Avis client
5.0 / 5
Very easy process to understand.
Giles D. le 17/2/2021 à 11h07
Avis client
4.3 / 5
Great quality drawers which fitted into my cupboard perfectly. Assembly and fitting was fairly straightforward. Supplied instructions were OK but photos were not very clear. I reverted to the very good youtube instructions. There was no mention anywhere of the existence of that so I would recommend that drawerboxes.co.uk put a clear mention on the front page of the supplied paper instructions. Delivery time wasn't great but I can make allowance for the effects of Covid at the moment.
Michael H. le 17/2/2021 à 10h43
Avis client
5.0 / 5
Good service the instructions made it so easy to build and fit.
John H. le 16/2/2021 à 15h53
Avis client
5.0 / 5
Top notch! Fits perfectly and instructions were superb.
Even double checked with me to make sure the dimensions were correct which I thought was superb.
Mike M. le 15/2/2021 à 20h30
Avis client
5.0 / 5
Fantastic product. Really sturdy drawers which have changed a cupboard from a black hole to a set of drawers which glide in and out beautifully. Excellent delivery. Arrived safely. I needed some help to install them as preliminary holes had not been drilled to mark the screw positions. But really thrilled with the finished product.
Ann Shepherd. le 15/2/2021 à 16h05
Avis client
4.7 / 5
Exceptional in every respect.
Norman B. le 14/2/2021 à 20h45
Avis client
5.0 / 5
Did take a couple of weeks to come but we knew that and arrived when we were told. Nice sturdy product. I’m very pleased with the result.
Christine W. le 14/2/2021 à 16h30
Avis client
4.7 / 5
Great quality and reasonably easy to install. Height adjustment allowed the drawers to be aligned nicely with existing kitchen doors. Only gripe was lack of order tracking.
Peter R. le 14/2/2021 à 10h32