Avis clients de Drawerboxes.co.uk
Note du marchand
5.0
1
4.9Drawerboxes.co.uk
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Order came in 3 parcels which was o.k but the carrier split the delivery so I wasn’t sure it would all arrive on time. Very pleased with the product and doing what it was intended for. Just a little suspect about customer service - I got answerphone several times during normal working hours, not what I expected when the website looked very professional. However Drawerboxes did react when contact was made.
John P. le 6/11/2019 à 11h14
Just make sure there is enough clearance between the side rails and the top of the draw unit.
I had to trim the top unit rail.
Once trimmed everything went well.
Kit quality and instructions all good.
I didn't need customer services..so did not rate them.
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Simon N. le 5/11/2019 à 13h27
Excellent could not be happier with it.
Kevin I. le 3/11/2019 à 20h29
Ordered the wrong item - my fault. Everyone at the company I spoke to was very friendly and helpful. They sent out the correct parts very quickly. If I need a replacement drawer in the future, I know where to go.
Paul I. le 3/11/2019 à 19h45
Third purchase of Tandembox drawers. Easy to construct following either the online tutorial or paper instructions. Strong materials and excellent soft close mechanism at a competitive price. Delivery to me was between 10 to 14 days. Would certainly purchase again.
Harry C. le 3/11/2019 à 12h43
Very good product and service. Thanks.
Jason P. le 27/10/2019 à 18h27
Great service and really good quality. Thank you.
Steve W. le 25/10/2019 à 10h52
Shipping wasn't immediate but this was explained on the website. When shipped delivery was next day. The draw parts were packed well and assembly was quite easy. Installing was also very straight forward the whole set of 3 went together and in in a couple of hours. Quality excellent, genuine blum, and the spacer supplied means they fit fine in a cupboard with hinged door. Very pleased.
Richard D. le 24/10/2019 à 13h05
Top quality drawers and service from Drawerboxes.co.uk.
Michael H. le 23/10/2019 à 15h58
Great product and service. I was able to speak with someone on a Sunday (I made a mistake in my order) and my order arrived in good time. Very well packed and shipped and REALLY easy to fit - even for a DIY novice like me. I would definitely recommend for service and product.
Paul F. le 21/10/2019 à 11h36
Great!
The lady I spoke to on the ‘phone was extremely helpful and answered all my questions about dimensions and fitting.
Ordering the Spacetower Blum Tandembox drawers was straightforward and they arrived within the expected time.
The kit was well packed and arrived undamaged. Given that the cartons had taken a beating in transit shows that Drawerboxes understand how to keep their stuff protected.
Assembly was easy - instructions and video tutorials were excellent.
Finished job is top not.
Christopher M. le 12/10/2019 à 15h55
I wasn't sure about measurements so sent an email enquiry pre purchase. This was responded to quickly and personally, which was nice. Ordering was easy and delivery was trackable.
Was a bit scared when I saw the pieces for the drawers but using the on line how to video made them easy to construct. I love them and would highly recommend.
Ann M. le 7/10/2019 à 09h15
Excellent service throughout. One part was wrong they replaced it immediately.
Mark C. le 5/10/2019 à 18h14
Good product. Fastbservice.
George M. le 3/10/2019 à 19h38
Great value Blum units.
These things are great and now I want them everywhere.
Good communication from drawerboxes
Many thanks.
Jan G. le 1/10/2019 à 16h17
Friendly and helpful, ensured that I got exactly the drawer box I needed.
Raymond L. le 1/10/2019 à 16h05
Packaging was very badly damaged, but damage to drawer pack could be hidden.
The drawer pack is of reasonable quality.
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Matthew L. le 26/9/2019 à 08h14
Thank you for the feedback. We normally replace damage in transit immediately free of charge.
Drawerboxes.co.uk le 26/9/2019 à 14h23
Other than the fact that it arrived approx 1 week late, which was of no consequence to me, everything was excellent.
I wouldn't hesitate to recommend them to anyone.
Nigel B. le 24/9/2019 à 10h48
Due to a high level of orders in September, we have been taking the full 7 working days to complete orders. This is still within out own stated target.
Drawerboxes.co.uk le 24/9/2019 à 12h03
Drawer boxes easy to assemble, but the cutlery tray supplied doesn't fit the drawer (too narrow), which is disappointing.
John J. le 15/9/2019 à 17h55
Please give us a call re the cutlery tray. If the drawer is a standard size, it should fit. We will be happy to collect and refund if required.
freephone 0800 0285588.
Drawerboxes.co.uk le 15/9/2019 à 18h04
Spot on product very easy to fit exceed my expectations.
Gerald M. le 13/9/2019 à 08h26
Super service, easy to use instructions, easy to assemble and excellent replacement for a defunct Howdens wooden draw unit.
Will buy more.
James M. le 9/9/2019 à 19h47
Product as expected. Delivery good and ahead of schedule. Assembly instructions (and on line videos) could be better.
Ajbhsb. le 4/9/2019 à 12h29
Repeat customer. As always, great product and service from Drawerboxes.co.uk.
Michael H. le 2/9/2019 à 13h10
Everything present and correct. Reasonable postal time. Usual exceptional quality from blum. Would do business again.
Mark R. le 1/9/2019 à 20h32
It does the job (which was for extra storage under a microwave). However, for the money, I was expecting something better made. It comes in kit form but the back of the drawer doesn't fit correctly and the filler to make it the right width is only sufficient to put the runners on so looks rather strange.
Jane R. le 26/8/2019 à 10h29
Helpful staff, well packaged (minimal plastic) goods and great videos to assist assembly.
Chris E. le 20/8/2019 à 13h33
Very helpful, made contact before sending product to verify it was exactly what we needed and gave great advice. Will continue to trade.
Matthew W. le 20/8/2019 à 07h46
Very pleased with item which is an almost exact replacement for the original. It took a few days to arrive but was very well packed and contained full instructions.
Miles T. le 16/8/2019 à 14h54
My email with a question was answered promptly. I was able to buy the drawers that I needed. The drawers arrived quickly and we fitted the them using the online instructions successfully. We did not receive a warranty card and had apply separately.
Jean E. le 12/8/2019 à 08h49
Everything is just perfect
Thanks a lot.
Bruno R. le 9/8/2019 à 13h46
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