Avis clients de Drawerboxes.co.uk
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Note du marchand
5.0
1
4.9Drawerboxes.co.uk
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Just the job. Excellent customer service picked up i had made an error in measuring and gave me chance to check again.
David S. le 1/7/2020 à 13h22
Arrived on time
Excellent quality
Great service.
Pauline H. le 30/6/2020 à 14h08
Very good product, but that is from the manufacturers, however in this case backed up by great customer service form Drawerboxes. They kept me informed on progress, double checked some measurements that might have been wrong and delivered when promised. Best price I could find on the internet and I would definitely use again.
David Goodwin. le 28/6/2020 à 12h33
Very happy with the service I received.
Helen R. le 28/6/2020 à 09h15
I assume perhaps due to lockdown etc it took a week before things started moving with out any indication of where we where or expected delivery dates, once started moving good.
Expected delivery dates would be good.
Kieran K. le 27/6/2020 à 10h23
Thanks for the feedback. We have updated the delivery page on our website all the way through lockdown. Unfortunately, due to shortage of staff, our stated target lead time increased to 7 working days, and sometimes we went slightly over this target. We offer our apologies for the times we have gone over our stated target. We do appreciate your business and patience throughout this difficult time.
Drawerboxes.co.uk le 27/6/2020 à 18h51
These drawer boxes are easy to assemble and install - all the right bits and pieces come with them. Instructions are logical and easy to follow.
This was our second order. We are about to order a third. Going step by step has worked well for us - we can see exactly the combintion of deep and shalloe drawers to suit our kitchen layour.
Richard C. le 26/6/2020 à 15h20
High quality product and top service all the way through. Thanks to you all.
Adam P. le 26/6/2020 à 14h42
Wish I could give more stars for the performance from this company. Made to perfection with quality components and exact measurements. It works really well and is a really tough, robust, great looking drawer. The fixing together and install was made simple too with the great online video instructions ( even to a complete novice like me) The customer service was second to none with follow up emails at every stage, fantastic, thankyou drawerboxes. Will be using you again can't recommend enough.
Dale P. le 24/6/2020 à 21h31
Thanks for a very uplifting review! The team appreciate the recognition of all their hard work.
Drawerboxes.co.uk le 24/6/2020 à 21h39
Great service, items perfect..
David L. le 24/6/2020 à 14h42
Great produce and service. I even put the wrong measurements in so I emailed and the order was corrected, no fuss at all. Wil definitely use them again.
Richard P. le 24/6/2020 à 14h41
Arrived on time and did the job intended.
Sam F. le 24/6/2020 à 13h22
All round great service! Got immediate feedback even during lock down and it was shipped fast. Super easy to install, the video is dead simple to follow. Quality seems great too - and I am still amazed they fit perfectly. Thank you.
BB. le 21/6/2020 à 21h35
Had to chase for deli every, order had been overlooked? Boxes damaged on arrival but contents were ok.
Still waiting for unfulfilled part of order to be delivered.
Richard S. le 18/6/2020 à 20h46
Excellent service. I had a question related to the hinges and had a number of calls and was sent a couple of hinges to try out foc before I placed the order. I wish other companies behaved like this.
Martin R. le 17/6/2020 à 15h52
Excellent product, very sturdy.
perfect fit.
Great service and well packed
Many thanks to all those involved - Well done!
Keith H. le 17/6/2020 à 10h10
Really Good Replacement Drawers for two that were way beyond repair. The Video instructions I highly recommend. Made it easy to fit them perfectly regardless of my lack of ability.
Phil W. le 15/6/2020 à 11h12
Great service and good instructions.
Kate S. le 15/6/2020 à 11h00
Purchased this drawer to replace an old kitchen drawer inherited with our house which constantly had me scrambling down the back with a cricked neck to find sieves & lids etc as had no tall sides and back. I wish I had replaced the drawer sooner! The new drawer glides smoothly and pulls out far. It is much superior quality & hold items perfectly. Installation wise it took us a while to put together but no hitches - the glass clicks in. The drawer can be adjusted for a perfect fit.
Claire B. le 13/6/2020 à 21h49
Great product, wish I'd got these sooner - such a relief to be using drawers that work. They are easy to assemble and are well constructed. On line instructions were great. Thanks.
Paul A. le 13/6/2020 à 18h31
Excellent service. Arrived on time and in perfect condition.
Agnes M. le 13/6/2020 à 10h01
Very pleased other than quality of draw bottoms.
John C. le 12/6/2020 à 12h45
Thanks for the feedback. This is the first time we have had this comment re the drawer bottoms. We source good quality mfc board made by the top manufacturers like Egger and Kronospan. There is no way we know of improving on this.
Drawerboxes.co.uk le 12/6/2020 à 23h22
Excellent. got what I thought I was going to get, and project completed as a result! Nice one! excellent. got what I thought I was going to get, and project completed as a result! Nice one!
I had to make up 500 characters to be able to leave a review, so copy n paste it is sorry!
Mark S. le 11/6/2020 à 20h47
Great products at a fair price. Good communication and responsiveness despite a few hiccups with delivery. Very happy with the end result.
Tim L. le 11/6/2020 à 11h27
Good delivery, well packed.
Colin M. le 10/6/2020 à 12h57
Had to await because of the lockdown as expected.
A bit disheartened when some parts were missing but Paul was very supportive
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Bindu S. le 8/6/2020 à 22h11
Apologies, some glass sizes and one runner length became an issue during lockdown.
Drawerboxes.co.uk le 10/6/2020 à 10h17
The order came in good time despite Covig-19. However I was dismayed in the state of the outer boxes the order was delivered in. I was certain that some of the product would either be missing or spoiled such was their poor condition. I took photographs before opening as evidence because of the potential damage to the product I was expecting to find. Luckily all parts inside were properly wrapped so there was no problem. I sent the evidence to my contact at 'drawboxes' who will investigate.
Paul H. le 8/6/2020 à 18h33
Excellent experience from beginning to end. Clear measuring guide, prompt order confirmation and realistic delivery estimate. The item arrived very well packed and in perfect condition. The instructions were very clear, and the assembled drawer is very sturdy. Altogether I'm very satisfied, and I think I will buy some more to upgrade another cupboard or two.
Rob S. le 8/6/2020 à 00h08
Everything as expected.
Kim L. le 6/6/2020 à 11h35
Well packed and protected in transit, assembled and fitted as per instructions by me, workvery well and most important the wife is delightwd.
Richard C. le 4/6/2020 à 11h51
Good practical instruction for assembly and installation measuring guidance with advice on carefull screw fixing.
Kenneth F. le 3/6/2020 à 17h39
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