Avis clients de Drawerboxes.co.uk
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Note du marchand
5.0
1
4.9Drawerboxes.co.uk
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Good quality easy to assemble works well.
Michael b. le 2/1/2021 à 00h14
The customer service was Excellent by Sharon, due to carrier issues we had a number of panels damaged in one box.
I contacted Sharon and replacement parts were dispatched with in 24 hrs. All replacement panels arrived on time and in perfect condition.
Quality of the Drawer components is excellent.
John S. le 29/12/2020 à 12h41
Slow delivery but that’s irrelevant to the quality of the product. Both video and instructions are excellent. Very happy with the end result. More importantly, so is my wife.
John C. le 29/12/2020 à 05h06
Very pleased with the drawers. But disappointed that parts were missing, namely the side bars for the three large drawers. I was impressed that the replacements were sent out immediately, but still short of two bars, I have been informed that they should arrive on December 29th. So I am impressed by the prompt action , but it should never have happened in the first place!
Jenny D. le 28/12/2020 à 23h25
Please accept our apologies again for this. Blum UK had some shortages, specifically Antaro gallery rails in 450 and 500mm lengths.
This is completely out of our control, and was unexpected, so there was nothing we could do after orders were placed.
Drawerboxes.co.uk le 26/12/2020 à 23h32
Excellent product and customer service. Use the video to fit the drawers it covers everything.
DAVID K. le 28/12/2020 à 21h17
Excellent service.
Marilyn L. le 27/12/2020 à 14h20
Fantastic made to measure service and it works. They Phoned to double check the measurements,
When they arrived fitted perfect.
Derek M. le 26/12/2020 à 23h14
I had to change my order to a shallow draw from a deep draw with the sudden thought that this would not work either. Having to cancel my order all-together and again contacting Drawboxes to cancel I was extremely impressed with the quick refund and help in trying to problem solve the situation of getting the right product. I would definitely recommend this company and i will use them should i need to in the future.
TOM H. le 25/12/2020 à 11h21
Fantastic product, very well packaged so arrived in perfect condition.
Stephen H. le 24/12/2020 à 13h15
Hard to come up with the correct superlatives to describe how great this product is.
instructions even.Boris Johnson couldn't mess up with.
Paul makes sure you've got all the right measurements.
arrived in no time during a pandemic.
customer service was polite and no hassle.
will always be my go to for such DIY needs.
Benji. le 23/12/2020 à 18h01
Thank you. I have had a very positive experience while purchasing from your company.
Abina C. le 23/12/2020 à 07h04
Fantastic.
Lloyd P. le 20/12/2020 à 23h02
Great addition to my kitchen. Good quality. Assembly is moderate, it took us 2 hours but 0 experience before. So handy people might make it faster.
Customer service was great.
I would recommend company and drawers.
Anna B. le 20/12/2020 à 19h17
We love our space tower drawers, they were significantly cheaper than our kitchen company who were offering exactly the same product.
The service from David pre order was excellent and he was really happy to help and answer any concerns that I had.
Delivery was really quick and the items were well packaged with clear instructions.
I would highly recommend Drawerboxes.co.uk.
James M. le 18/12/2020 à 17h41
Excellent after sake service.
Jaroslaw Boris J. le 17/12/2020 à 05h40
This shipment of 10xlarge inner drawers was handled superbly. The drawers were precise, the shipment very swift, and the care shown by Paul was outstanding. Thankyou.
Fred emery. le 16/12/2020 à 16h06
Initial response said would go to manufacturing in 10 working days and that I would be updated. I chased after three weeks and the next day the update was to Shipped. They duly arrived and are now put together and installed.
David H. le 16/12/2020 à 00h53
Ordering and checking service very good. Drawers came well packaged. Easy assembly.
Colin J. le 15/12/2020 à 17h37
Every was easy, the drawers are ideal and look very smart. Thank you for your service.
Sheila h. le 15/12/2020 à 15h28
Service was good. Lead time extended but understandable in the circumstances.
Martin H. le 14/12/2020 à 21h18
Excellent product. Works perfectly. Care must be taken over getting dimensions right, and in particular drilling hole for glass sides to correct depth. Good idea to read instructions and watch the video together.
Geoff K. le 10/12/2020 à 12h01
Website easy to navigate. Product quality first class and the company kept to the order/manufacturing timetable. My only recommendation is to include the instuctions with the product or link to a pdf file. Video instrcutions are good but the written instructions better and more practical.
Brian S. le 10/12/2020 à 09h37
Good, speedy and quality service.
Andrew J. le 2/12/2020 à 11h17
I all the parts were so cleverly packed in the boxes that I initially thought some were missing. I contacted customer service and they helped out very quickly.
Celine G. le 2/12/2020 à 09h17
Second time I have ordered and once again the quality of this product is first class. Very easy to install using video instructions. customer service is also of a high level.
Paul F. le 30/11/2020 à 01h15
Excellent customer service, received correctly as ordered, good quality product. Would definitely recommend.
Stephen h. le 29/11/2020 à 23h36
Drawers easy to assemble. Clear instructions, useful video. Very helpful customer service.
I had problems getting the screws in straight/flat enough, so drawers run smoothly. Partly due to my DIY skills and working in a confined space.
TIP: Use duct tape to secure runners while attaching them inside the carcass. Break the surface of the melamine with a hammer/larger screw; makes it easier to get screws in. They are quite small & prone to slipping; which can prevent them going in straight.
FC. le 29/11/2020 à 11h24
Delivery took about 2 weeks, but given the pandemic circumstances, this was understandable. From despatch in Berwick to delivery in Cornwall was 2 days - very good. And the specially sized drawers were a perfect fit.
MICHAEL C. le 27/11/2020 à 20h07
Quality product. Took longer to arrive than indicated but that was understandable in times such as this.
Mike P. le 27/11/2020 à 13h35
Arrived and fitted. No problem!
Ross P. le 24/11/2020 à 13h43
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