The cost of 80 pounds shipping is far too high.
Everything else is great.
Terry.l@begroup.co.nz. le 17/12/2022 à 00h19
Shipping is DHL Express service and generally at cost. After Covid both New Zealand and Australia have less commercial flights to take commercial freight therefore often DHL have to hire extra planes to take their freight. Current fuel surcharges are also added which does not help. These extra costs unfortuantely are passed on to ourselves and therefore to our customers.
Royal Mail could be cheaper but we have stopped using them sometime ago due to the large number of parcels that have gone missing over the years without a trace nor compensation from Royal Mail who can't be bothered to find missing items nor compensate their customers resulting in extra cost and disappointed customers.
DHL may not be cheap but they are reliable, have full traceabilty and on the very rare occasion an item goes missing or is damaged in transit it is either found or compensated.
I trust the above explains.
turnerengineering.co.uk le 17/12/2022 à 10h48
