avis clients de simpletelecoms.co.uk

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Avis client
1.0 / 5
The website showed the item in stock initially, took payment and only after an email enquiry asking when the item would be dispatched was I advised that they could not fulfill the order.I did receive a prompt refund but wonder how long it would have taken them to inform me had I not pursued it myself.
Not very efficient or professional in respect of the websites ability to process an order accurately and a very disappointing outcome given the price it was being sold at.
Anthony J. le 24/7/2015 à 21h27
Dear Mr Jackson,
As per our email the item you purchased was not listed in our main website, but from an old link found in the search engines, thus this item was not monitored for any purchases. As soon as we recived your email enquiring about the purchase we refunded your money within a few hours. This purchase would of been found by our accounts department and you would of been contacted and refunded right away. Sorry you fill our response was not up to your standard.
simpletelecoms.co.uk le 24/7/2015 à 21h55