Avis clients de Jamieson & Smith (Shetland Wool Brokers LTD)

Lovely quality and arrived within 2 weeks (but most of that time was probably spent in a queue at EU customs).

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I placed my order with Jamieson & Smith on January 23rd and in less than 2.5 weeks it made it all the way to California! A good week of that time was spent in customs down in Los Angeles. I'm positively thrilled. All of my yarn, pattern cards and color cards came in perfect condition. Not a long wait at all considering my yarn came from halfway around the world. Thank you!

Came much quicker than I expected.

Lovely people from start to finish. Love my yarn. It arrived in very good time for international order.

I am a repeated customer because I love the yarn, the wonderful service even if I ordered the wrong shade, shade would be swapped 😅 and the fast shipping with reasonable coast.

Great product thanks.

Arrived in 5 days.
Well packaged.
Nice to have the patterns sent in a reinforced envelope to avoid bending and creasing them.

I received the item Feb.5th 2024. speedy delivery, thank you.

Excellent product as always, as speedy delivery as possible given how far it has to come.

Arrived quickly, pattern books were well packaged and items as expected.

I had run out of wool to finish my hap so I knew the new wool lot numbers would be different. It didn’t matter because the new wool matched in perfectly. Great service, thank you.

The parcel was delivered promptly and the customer service was excellent.

Fast service.

Excellent service
Package arrived much more quickly than expected.
Well packed.

Arrived quickly. Everything very good . Recommended.

Fast delivery, excellent communication and the wool is fabulous!

Great wool yarn, as expected.

The package arrived quickly and in good order. The yarn is stunning. The pattern is well written and I am looking forward to making the Quarry Scarf. Very good value for money.

Always a pleasure. the shipping is so refreshingly quick and by using the postal service it is reasonably priced rather than the crazy prices of some online shops for the dreaded evri. I really appreciate being able to buy on cones and the quality is superb.

Thank you, wool is lovely. JEN.

Speedy despatch and great merchandise.

You are the best! Thank you.

Although I was warned that shipping might be slower because of the extreme weather conditions on Shetland, in fact my wool arrived within 3 days, which was very impressive. The order was correct and well protected in its packaging. I love the quality of this wool. It knits up as fair isle perfectly and the range of colours is pure joy to work with.

I’m very pleased with Bjorgvin Beret. Thank you for making this process easy. Customer service was not utilized.

Very timely delivery.

I ordered from the US and my order arrived 10 days after placing it! They didn’t have enough stock to fill one of my requests, and promptly reached out to let me know and asked how I wanted to resolve it. I’ve ordered from J&S several times before and always have good service. Of course the product is lovely too!

My favorite yarn shop.

My favorite yarn shop.

Great service and shipping... using royal mail gives me peace of mind.