Avis clients de www.clickonbathrooms.co.uk

It was fantastic to find an original part for on obsolete type of boiler. It was also good that on the website the part had the same number as in the original Vaillant booklet. The order was dispatched very quick and came faster than expected. All in all an excellent service.

Part ordered 2 weeks ago. Called to chase it. Staff very pleasant and apologised that they had forgotten to despatch it despite receiving payment. They said they will be sending it that day. It still hasn't been received.

The item, which was a spare part for a very old gas boiler, arrived within a few days and was a genuine replacement part. Very grateful as it saved replacing the boiler! The payment process on the website needs attention as it was not intuitive and some payment methods did not seem to be available. Otherwise, very satisfied with the service.

Obsolete parts at sensible prices. Unfortunately, parts ordered 20/03/2023, but not delivered until 13/04/2023. Sporadic responses to queries about the delay. It's a good job these parts were not for a customer, since they would have been without hot water for over three weeks..

The order was cancelled and I got a refund so had to go to an alternative supplier, the boiler was out of action in the middle of winter, how do you think I feel.

Excellent service.

I rate the service as 1 star only because I can't give a zero. My experience with their customer service was nothing short of terrible.

Very happy all round service.

Required parts available and delivered within schedule advised.

The Order No. 42170112 - has not as yet been delivered to me.
Please advise me when I shall receive it.

• 212187 Potterton NetaHeat Profile 60E Silicone Case Seal (PO212187/NETPRO60E)
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After paying for item I received a refund from seller as item not available.

Item as expected, many thanks.

Had to wait longer due to royal mail strike but part works and simple to fit following youtube guide and assistance.

The programmer ordered was exactly what I ordered and matched my requirements. I wanted to replace my broken Potterton EP2000 programmer as easily as possible and the EP2 I purchased did the job. After removing the front of the EP2000 I was able to fit the EP2 in its place without having to touch the existing wiring on the backplate. My plumber wasn't keen on replacing the EP2000 (lacking confidence in possible electrical work?) but my DIY experience proved adequate.

Customer services was great and so helpful. They listenend to me and explained everything.
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Very swift delivery, just the job... A1.

Item never arrived; I emailed them a week after orderding, then a few days later the money was refunded to my account with no explanation or response as to what had happened.

Item hasn’t arrived and didn’t receive any confirmation as to why it was not delivered.

Didn’t reply to my email,
I had ordered the wrong part and contacted them to return item
And asked for a refund on return.
NO REPLY AS YET.

Arrive quickly .

Excellent service and product purchase from the supply company at a very competitive price . I have purchased these water softeners before and find them value for money.

EXCELLENT SERVICE THANK YOU.

Very efficient service when checked to confirm item in stock.
Ordered PM paid for 24hour tracked and received 10.15 am next day.

Wrong part sent, no hint of postage refund and I am expected to return wrong part!

Great service.

Exactly what I ordered and needed. Arrived in first class condition & within the time frame given. Happy with the price of the item. All good, would not hesitate to use this company again.

Good price, easy to order on internet. When i needed to speak to the company by phone i spoke to a salesperson who concisely and politely told me everything i needed to know.

Great Service at a fair price, the part fitted and was as described -what more do you need !

ClickOnGroup service was excellent
I received my Gas Valve 510728 for my Potterton Kingfisher MF RS80 boiler on time.
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Exactly what I asked for.