The customer service was excellent but my experience with the shipment was very unsatisfactory. After paying for the shipment, package arrived and was told I have to pay an additional fee of almost €35 custom fee before taking delivery of my package. This was not made known to me at the point of purchase of the product and this left me with a really sad experience. I have ordered for same product to be delivered to me in Spain before this time and I didn't experience this "extra payment".
James Akor G. le 11/1/2020 à 00h31
Dear Customer,
Thank you for your review.
Customs clearance fees may apply for orders over 50€ (delivery fees included) for Norway and we apologize for not letting you know prior to confirm your order. It now appears prior the checkout.
We are sorry for the inconvenience.
Best Regards,
Fair & White PARIS
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F&W Paris le 13/1/2020 à 11h46
Les différentes procédures sont impeccable 👍
Je suis ravit d’avoir passé commande avec vous 😁
Joyeuse fête et très bonne année Fair And White 😘🎉🥂
Martine P. le 28/12/2019 à 15h16