Avis clients de warmthru.com
Thank you very much for your service and generosity.
Ranjit B. le 18/2/2023 à 21h57
Fast delivery and good quality.
Keith P. le 12/2/2023 à 12h27
DHL have confirmed delivery of my purchase, but not to my address even though they had the correct address. Please sort this out or I shall cancel payment.
Michael W. le 6/2/2023 à 21h49
I am a repeat customer at Warmthru - the ONLY place to buy high quality heated clothing.
Their customer services are second to none; you can buy from Warmthru with complete confidence.
If I could give a sixth star, I would..!
Julie. le 26/12/2022 à 21h29
Love t0 but not got them yet.
Ian H. le 19/12/2022 à 12h54
Excellent product. Excellent service. Excellent Delivery.
John P. le 22/10/2022 à 20h04
They have not arrived as of 15.46 on 06/05/22.
Rod H. le 6/5/2022 à 16h47
Hello Mr Hawkins, hopefully your products have arrived now. Apologies for the delay.
warmthru.com le 15/5/2022 à 07h04
Excellent company rapid delivery good quality product.
Paul G. le 27/1/2022 à 20h35
Wonderful!
Dianne L. le 23/1/2022 à 20h49
Effective gloves for winter cycling with silk liners for someone with Raynaud's. Buy a pair every 2 years because the stitching gives way and can only repair so many time. Recommended.
Ranjit B. le 19/12/2021 à 19h59
Excellent servive from ordering through to delivery. Its a Christmas Present so not sure.
Alison S. le 13/12/2021 à 09h40
Great customer Service. Product arrived within three days.
Anonymous. le 5/12/2021 à 17h17
You wanted a review. Well, OK. The product I ordered (that is still shown on the website) is no longer available. Advised it would be replaced with another product. Many days later - IT STILL HASN'T arrived. It's massively overpriced - in China, exactly the same battery is a fraction of the price. Not the mention the equally very high delivery charged for a small and light item.
Anyway, I STILL DON'T have it... and how annoying is it when merchants bug one for reviews.
Anthony D. le 3/12/2021 à 22h18
Hi, apologies for not sending out. Tbh we lost your communication trai! It happens occasionally. Sometimes your reply to a query from us may end up in junk mail. Or (in this case 'ADT') your email responsecould be mistaken for a commercial email. Either way we missed your reply. No excuses, just possible reasons. Your accessories will be despatched frst working day from now which is Monday 6th December.
Here was our initial reply to you to which we don't seem to have had a response?
Dear Mr Dinsdale
Thanks for your Order from Warmthru.
You purchased your vest in 2017. We no longer stock the larger battery for your vest.
Instead we are supplying two smaller batteries which together offer more time and the same heat and fit the pocket more easily.
An adaptor will also be supplied which fits on to the pocket cable. A new twin-jack charger will also be supplied. Charge both batteries at the same time.
Jack Gold
Director, Warmthru
.
warmthru.com le 5/12/2021 à 16h46
Great pair of gloves normally a large but go a size up, ordered on Tuesday here on the Thursday.
Andrew W. le 21/11/2021 à 14h00
Excellent product keeps me warmer even when walking the dog 🐕
Peter M. le 16/11/2021 à 12h08
I ordered a pair of Heated mitts for my girlfriend and the service was excellent.
The mitts arrived promptly and work a treat, thank you.
Nigel (Matt) H. le 15/11/2021 à 20h17
Great product. Quick delivery. No fuss, no bother.
Welwyn D. le 12/11/2021 à 08h12
I did not receive the battery I ordered but a mixture of things including one glove! No notification that order could not be fulfilled.
NOT IMPRESSED!
John B. le 7/11/2021 à 10h56
Mr Bingley received a newer version of the batteries previously supplied. He received in fact two new, smaller batteries instead of the single large version which was previously supplied.
Both smaller batteries were sent inside the pockets of a heated glove we sent to this customer with a note saying the batteries could be found inside the gloves pockets.
The main reason for this is that for this particular vest we have run out of batteries. The second reason is that we cannot send loose Li-ion batteries in a package due to new, draconian, shipping restrictions. All batteries must now be inside and connected to products. Even if we did have more larger batteries for this product we could only send it INSIDE the pocket of a vest.
For this reason we sent equally good, if not better, batteries that were small enough to be inserted into the pockets of a two-pocket glove.
warmthru.com le 8/11/2021 à 19h31
Great product - exceedingly warm. Great Company and Service. Jack was extremely helpful.
Allan R. le 21/10/2021 à 17h34
Have had to buy these batteries on a regular basis as they don't last long. However they have been replaced when I've complained within a year if purchase.
John T. le 4/10/2021 à 18h22
GREAT SERVICE.
Stephen B. le 9/9/2021 à 22h20
Good prompt service and very good response to my queries both by email and phone.
Peter S. le 21/5/2021 à 17h18
Excellent service and product.
David D. le 15/4/2021 à 10h10
Excellent!
STEPHEN J. le 6/4/2021 à 12h51
Great gloves.
Laura H. le 19/3/2021 à 07h37
I Received my order in quick time. Upon opening the package there was a damaged battery. I took a picture and emailed it back to Warmthru at 1900hrs. By 1905hrs I’d received a message back apologising and explaining they would send another out in the morning. True to there word they did and I received it the next day. Thank you to Jack for being so helpful.
Would not hesitate to recommend this company in a heartbeat.
Michael G. le 6/3/2021 à 08h46
It wasn’t clear to me that they wouldn’t be delivered on a weekend (for next day delivery) But the company were quick to respond and they arrived the next WORKING day- so just be aware of this.
Karen G. le 24/2/2021 à 13h13
Hello K
Thanks for your feedback which is noted. As a result our Next Day Option now reads:
Next (Working) Day UK Delivery (Order before 11.30am).
Sincerely, Jack Gold
Director, Warmthru.
warmthru.com le 24/2/2021 à 14h02
The gloves arrived quickly and were of good quality and highly competitive in price. Sadly they were too small in size and had to be returned for a refund, as no larger sizes were available at present. Customer communication was excellent with sensible advice. I can thoroughly recommend this company and will most likely be buying from them in the future, once updated product is available.
Ian C. le 23/2/2021 à 13h46
Service and products second to none!
Husband purchased me a pair of heated socks 11 years ago, whilst I thought they were a little expensive I’ve been proved wrong. You get what you pay for . These have been used nearly every year, since and never fluffed or faulted.
One of the feet elements stopped working (prob my fault as looks like I possible have pulled wire)
You are able to buy spares parts which is fabulous and very environmentally friendly.
Cannot fault the product at all.
Richard b. le 18/2/2021 à 07h28
Excellent experience, fast delivery and superb follow up support.
Clare M. le 12/2/2021 à 12h06
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