Avis clients de grand-illusions.com
Great company to business with and nobody sells such a range of wonderful gadgets and toys that you never knew you needed.
Dov C. le 11/11/2021 à 18h23
The merchandise arrived in perfect order -just doesn't work.
Maggi S. le 8/11/2021 à 20h41
Not sure why you are having a problem.
Here is Tim demonstrating it - https://youtu.be/FN9hmo84Ock.
grand-illusions.com le 11/11/2021 à 15h48
You charge VAT. And then I had to pay VAT here again + import tax + paperwork. And as you use DHL, the most expensive courier, the handling of the importa paperwork was far too expensive. And this stuff you sell I could have purchased in Germany and Austria for cheaper + cheaper handling & shipping and no extra import costs and extra VAT.
The times they are changing, ... no more shopping from outside the EU. Congrats with your BREXIT!
Kristian F. le 3/11/2021 à 12h53
No, we didn't charge VAT on your order. You now pay the VAT at your end. And yes, I know that there is now paperwork and import tax - this message is on the front page of our web site - https://www.grand-illusions.com/PBCPPlayer.asp?ID=2205020
Brexit is a disaster, and I didn't vote for it. But unfortunately it is not in my control.
.
grand-illusions.com le 3/11/2021 à 13h22
Easy to use the Website. Very Prompt delivery.
Salavtore T. le 28/10/2021 à 00h16
Haven’t given them as presents yet so don’t know the impression they will make.
William T. le 27/10/2021 à 21h43
I have always been impressed with the quality and care provided by Grabd Illusions. I always look to them for unique gifts.
William M. le 27/10/2021 à 20h23
Sadly, a very misleadng and disappointing product - does NOT do what it says on the label.
Anil G. le 25/10/2021 à 11h49
I am sorry to hear that you are disappointed with this item. The Hyperscope is designed by Terry Pope, who is one of the leading experts in the world on this subject, and it is manufactured by Middlesex University. We have sold this item for many years, and it is incredibly rare for anyone to have a problem.
It does need to be constructed properly, and it will not work if the user does not have full stereoscopic vision. I can assure you that provided these two conditions are met, the Hyperscope works extremely well.
Terry has also designed professional versions of the Hyperscope, which can be found in universities, museums and galleries around the world.
I totally refute your statement that we are making misleading claims. Had you contacted us, we might have been able to give some advice. if several people have tried the Hyperscope, and none of them can see the effect, then it may be an issue with the assembly. Nevertheless I have refunded your money.
grand-illusions.com le 25/10/2021 à 12h24
Great mirror.
Erick P. le 19/10/2021 à 03h05
Good quality, came fast, everything ok.
Sébastien A. le 18/10/2021 à 23h07
First class service and most unusual gifts.
Tom G. le 17/10/2021 à 13h18
Really nice homepage for really cool stuff!
Jonas G. le 12/10/2021 à 21h16
Pretty good packaging and fast reception. Perfect !
Christophe V. le 11/10/2021 à 14h17
Many thanks for the great Christmas Pack!
Nandor B. le 10/10/2021 à 21h45
Shipping was very fast and arrived quickly. The package was very well made.
Christophe V. le 10/10/2021 à 10h17
Great stuff yar after year - Speedy delivery to the USA!
Robert B. le 7/10/2021 à 18h04
Always first class service and first class quality.
Mike G. le 7/10/2021 à 13h31
Very smooth transaction. Fast shipping. Everything works as it should. Will deal again in the future, if I see something I like.
William B. le 6/10/2021 à 00h13
Everything arrived securely and in one piece.
M. A. le 29/9/2021 à 12h57
Pleased with my purchases, especially the heart puzzle.
Prompt delivery and efficient service.
Peter S. le 27/9/2021 à 01h15
Fantastic service, follow-up contact, and supply. Highly recommended.
Ricky F. le 24/9/2021 à 07h52
All right, thank you.
Stefano S. le 23/9/2021 à 12h23
Product was shipped very quickly and is exactly as ordered. Very satisfied with the customer service.
Bruce T. le 13/9/2021 à 13h25
The service was wonderful and all questions answered on line before I ordered.
Steven H. le 5/9/2021 à 19h24
Postage was quite expensive and a slightly slower delivery than I would expect for the price but a good website and exceptionally good quality items for the price.
Stuart G. le 1/9/2021 à 08h12
Great service in every respect.
Nandor B. le 26/8/2021 à 20h10
Poor communication over delivery. Order passed to fulfilment company which did not act on order placed in a timely manner. Order subsequently not received on due date. Phone call to supplier necessary to find out about delivery. Item was perfect and very interesting.
Hayden W. le 15/8/2021 à 11h40
This order was placed on Monday 26th July, and was sent across to the warehouse the same day. They try and get orders out the same day, but Mondays are busy because they have to deal with orders that have come in over the weekend, and they are also having to observe social distancing and other measures due to Covid. So the order did not ship until the following day, i.e. Tuesday 27th July. The customer specified Royal Mail Tracked 24, and sure enough it was delivered the following day, 28th July.
grand-illusions.com le 16/8/2021 à 21h41
Great company, mentioned in the notes my husband was a fan and items were for his birthday, they called and sent a birthday card for him! Top class customer service, and items arrived well packaged and quickly.
Lauren A. le 11/8/2021 à 17h06
Great service.
Turk M. le 10/8/2021 à 01h30
Excellent item / beautiful material and colours.
Niels H. le 9/8/2021 à 00h33
Fastest shipping from over seas ever!
Phyllis G. le 8/8/2021 à 03h19
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