Avis clients de grand-illusions.com
Everything was faultless.
Phil E. le 25/1/2021 à 13h51
Have made several orders. Always quick and easy even shipping to US.
Nicholas Z. le 24/1/2021 à 02h36
See below for comments.
Ronald M. le 20/1/2021 à 06h09
One of two did not work- doa.
Kim U. le 9/1/2021 à 11h56
Hi
Sorry to hear that. A free replacement is on the way.
Hendrik Ball.
grand-illusions.com le 9/1/2021 à 12h01
Thank you. Excellent service and products.
Sandie C. le 6/1/2021 à 12h27
So glad to find grand-illusions! An excellent transaction, fast, reliable shipping and great quality. Also replied to questions immediately. THANKS!
Timothy D. le 5/1/2021 à 19h41
It came well packaged. I haven't played with it yet as it was a gift item.
Vignesh B. le 5/1/2021 à 04h46
I was very impressed by how fast everything was processed and delivered.
Sarah I. le 3/1/2021 à 11h12
Well packed, arrived in time for Christmas.
Bill B. le 2/1/2021 à 00h29
All OK !
Ann C. le 1/1/2021 à 11h55
Everything good.
Graham S. le 31/12/2020 à 12h05
Great communication and parcel arrived very quickly. All item s great quality
.
Helen B. le 31/12/2020 à 11h33
Delivery on time, well presented and properly packed.
Bill B. le 30/12/2020 à 20h32
I love this company! A great range of quirky and interesting items, a great website with videos showing how things work by the wonderful Tim Rowett and the customer service is fantastic. I shop here every year for my science geek husband and I can’t recommend them highly enough!
Judith S. le 30/12/2020 à 19h44
Exactly as described, excellent shipping during admittedly difficult times.
STAVROS N. le 30/12/2020 à 16h50
This is a great store with excellent service and products. I've ordered from them a couple of times and always received prompt delivery. Note that there are import fees when ordering from Canada.
Laurie W. le 30/12/2020 à 16h04
Terrible Customer Service!! Haven’t received response to my questions! Slider in cryptic calendar slides off!
Maryann T. le 30/12/2020 à 00h55
Apologies - I have not heard back yet from the manufacturer. I have spoke to my colleague Tim, who suggests that a little strip of adhesive tape - the kind that has a cloth/fabric style backing, applied inside the slider, should give it the required friction so that it does not slip.
I am sorry you have had this problem. Let me know if this fixes it. Otherwise I will send you a replacement free of charge.
grand-illusions.com le 30/12/2020 à 10h52
Shipping and packaging excellent and in time as usual. Postal runtime acceptable in spite of Christmas and Covid-19, was hanging in DHL station Frankfurt a few days for unknown reasons.
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DarkStar. le 29/12/2020 à 18h51
Great product and it arrived in time for Christmas gifting.
Thank you!
Tara M. le 27/12/2020 à 21h48
Excellent service, as always. Highly recommended.
Alan J. le 27/12/2020 à 20h32
OK.
Torben N. le 27/12/2020 à 16h57
Excellent products delivered quickly.
Chris R. le 27/12/2020 à 14h36
I am so grateful for the charming videos! I've been recommending your site to everyone. Love your unusual, creative, and whimsical items. I'm now a customer for life! If I could, I would rate your store with the fabulous Tim Rowett a 10+.
Wendy W. le 27/12/2020 à 01h31
Thank you for your kind comments!
grand-illusions.com le 28/12/2020 à 13h44
Grand Ilusions is great. I listen to Tim Rowett every day while I work and he's lovely.
Kevin R. le 25/12/2020 à 16h54
What a lovely little item! Well made, quirky, definitely a talking point. Packaged extremely well. Highly recommended.
Natasha T. le 23/12/2020 à 08h57
Great service
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Patrick M. le 22/12/2020 à 23h24
Music box works perfectly! The customer service provided by Hendrik was phenomenal. I ordered my music box as a Christmas gift but selected the wrong shipping option. Hendrik sent me another one by express shipping so that it would be hear in tim thank him enough!
Shawn B. le 22/12/2020 à 15h00
Everything is great, shipping, satisfaction on item ordered.
H. A. le 22/12/2020 à 08h19
Very happy with my purchase. Shipping was fast to Japan.
Gregor. le 21/12/2020 à 23h43
Wonderful experience--the merchandise arrived in less than two weeks.
Raymond P. le 21/12/2020 à 22h04
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