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Avis clients de grand-illusions.com

Note du marchand
5.0 1
4.7
 
 
Urlhttps://www.grand-illusions.com
Avis client
4.0 / 5
Shipping was rapid and two of the three ordered items were winners (please take the "Pocket Microscope" out of your inventory...it is not worth the plastic required for its construction).
Berliner. le 15/1/2023 à 12h20
Avis client
5.0 / 5
Quick delivery just days before Christmas. Thanks very much.
Ben T. le 11/1/2023 à 20h15
Avis client
5.0 / 5
The best service ever. Highly recommend this fantastic company. Which there were more like them!
Karina M. le 10/1/2023 à 12h16
Avis client
5.0 / 5
Everyone I show these inventive geometric wonders to becomes instantly fascinated. High quality construction, lovingly packaged and shipped promptly by the excellent Grand Illusions staff.
Rob B. le 10/1/2023 à 02h45
Avis client
5.0 / 5
Amazing customer service. Dealt with an issue outside of their control with speed and efficiency. Thank you!
Wilf M. le 9/1/2023 à 20h40
Avis client
5.0 / 5
Ordered quite late in the day, but still received in good time for Christmas; thank you!
John B. le 5/1/2023 à 10h59
Avis client
5.0 / 5
I was very pleased by the exceptionally fast shipping. This hollow face illusion will make a great demonstration piece for my cognitive psychology course. Thank you.
Reuven H. le 3/1/2023 à 17h51
Avis client
5.0 / 5
All as expected from previous experience with this supplier - very good service.
Keith F. le 3/1/2023 à 12h26
Avis client
5.0 / 5
Really great products, easy shopping and delivery.
Colette D. le 2/1/2023 à 17h18
Avis client
5.0 / 5
Excellent quality products. Fast shipping.
Bernice P. le 31/12/2022 à 00h56
Avis client
5.0 / 5
Delivery to Germany within 6 days - o.k.
Heiko R. le 28/12/2022 à 21h12
Avis client
5.0 / 5
Prompt delivery and the items were all uncommon but very apt for the intended recipients.
Henry M. le 28/12/2022 à 16h04
Avis client
5.0 / 5
I love the shop and the products that are available. Always a pleasure to deal with. Thank you 😊
Natasha R. le 28/12/2022 à 00h19
Avis client
4.3 / 5
Ordered a fortnight before Christmas and everything arrived promptly, well packaged too.
Stephen P. le 26/12/2022 à 23h52
Avis client
5.0 / 5
Excellent & speedy service, despite the ongoing strikes.
Well packaged and tracking provided, the right amount of comms too - faultless!
Amelia. le 26/12/2022 à 09h33
Avis client
5.0 / 5
Excellent.
Emmanuel B. le 23/12/2022 à 14h32
Avis client
5.0 / 5
Always great on every level - thank you.
Christine H. le 16/12/2022 à 10h54
Avis client
5.0 / 5
I'm a customer of fifteen +++ years standing. and still pleased to see Grand Illusions in my inbox. If recomendations come better than that, well, please do tell. I don't know of any.
All power to 'Grand-Illusions' ++
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Paul S. le 8/12/2022 à 21h50
Avis client
5.0 / 5
Was delighted to find this item after searching for years. Shipping to the US from the UK was unbelievably fast.
Hilary M. le 6/12/2022 à 00h39
Avis client
5.0 / 5
Shipping was very fast. Order on Wed, received on Friday.
Mark C. le 5/12/2022 à 05h16
Avis client
5.0 / 5
My order arrived way quicker than expected, ordered as early as I could so there would be plenty of time for shipping. Did not need to worry. This order was for Christmas, and the family got really excited when they saw Grand Illusions in the package. They don't know what was in it yet, but Grand Illusions has a reputation in this house, so they know whatever was in it will be awesome fun.
Homer M. le 4/12/2022 à 11h10
Avis client
5.0 / 5
Excellent items and even better service.
I made an error in my order and Hendrik could not have been more helpful in putting things right.
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Peter S. le 3/12/2022 à 15h48
Avis client
1.0 / 5
I would give nothing if I could as we have yet to receive the item ordered, there have been no updates unless we’ve contacted them and we are still waiting.
A.C. le 2/12/2022 à 15h24
I am very sorry for the delay. We were briefly out of stock of the Schrödinger's Cat Puzzle. We did put this information up on the web site.

Unfortunately, due to Brexit, it now takes weeks for orders to arrive from the EU, so there was a delay in getting more stock. However this puzzle is now back in stock.

Your order was packed late last night, and will be picked up by EVRI today. Your tracking number is T00PEA0018449281, although your order will not appear on the EVRI tracking web site until they have collected the package from our warehouse. You should also get an automated e-mail from the warehouse with your tracking number, although I know these can sometimes end up in the trash folder.
grand-illusions.com le 2/12/2022 à 16h20
Avis client
5.0 / 5
Always a good business to deal with.
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Anonymous. le 1/12/2022 à 15h10
Avis client
5.0 / 5
Great item, prompt delivery. A1++.
Glynn B. le 1/12/2022 à 05h17
Avis client
5.0 / 5
Rapid delivery of an interesting product.
Anders G. le 30/11/2022 à 13h30
Avis client
3.7 / 5
I think in general the products are way too expensive considering what you receive. I live in the Netherlands and if I knew I had to pay so much in taxes I would considered twice buying anything at all. There are other products that I would like to buy but considering prices and taxes I will look for other options.
Now, about what I bought: the light modulator is still not working. I have to figure out if it is because of the batteries or if there is any other reason.
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Daniel C. le 30/11/2022 à 12h09
We are struggling with the problems caused by Brexit (which we didn't vote for!)

On the one hand, we no longer charge 20% VAT on orders to the EU. However EU customers will have to pay the VAT in their country, before they receive the package. This is an extra amount of administration, which is a real nuisance.

But in addition, the courier companies also charge a handling charge, because they now have to contact the customer and collect the payment, before they can deliver the goods. While the amount of VAT varies with the value of the order, the handling charge is often a fixed amount, and so can make a small order much more expensive.

Many of our most interesting items are hand made, and not mass produced in China. The Light Modulator is just such an example. This makes them more expensive. I am sorry about that. Our mark up is not that high. Grand Illusions is just 3 people, and none of us get any salary from running the company.
grand-illusions.com le 30/11/2022 à 12h26
Avis client
5.0 / 5
Excellent.
E.O. le 28/11/2022 à 05h56
Avis client
5.0 / 5
Grand Illusions is one of those amazing finds. Thoughtful, impressive, challenging puzzles and toys passionately curated and expertly shipped. I absolutely love them. I almost don't want to recommend them because they are my secret go to for AMAZING presents for my godchildren and daughter and I don't want the other godparents to find it!
Jim Le Fevre. le 26/11/2022 à 13h50
Thank you for your kind words.
grand-illusions.com le 1/12/2022 à 19h47
Avis client
5.0 / 5
Happy with this cards.
Petra S. le 25/11/2022 à 12h14