Avis clients de grand-illusions.com
Love the "Useless Machine"
Customer Service went above And beyond hen there was a shipping glitch.
SO satisfied with this wonderful company, yet again.
Tom M. le 28/3/2024 à 09h33
Fast shipment. Great products. Thanks!
Jordi J. le 27/3/2024 à 21h51
Excellent all round. Very well-made items, well-packaged. Very clear, easy-to-follow assembly instructions. Happy customer.
Bryan S. le 13/3/2024 à 20h51
Better if you inform before purchase of custom duties for abroad shipments.
Paolo M. le 11/3/2024 à 00h06
Hi
There is a banner across the top of every page of our web site, with the heading SHIPPING TO THE EU where we explain this. Since Brexit (which I did not vote for!) we no longer charge EU customers VAT. But while you save the VAT when you place the order, you then have to pay the VAT in your country. Unfortunately there is normally a handling charge as well, to cover the cost of collecting the VAT. We are not happy about this either, but as a small company there is not much we can do about this situation.
Regards
Hendrik Ball.
grand-illusions.com le 11/3/2024 à 10h45
Not used the pendulum yet but it seem a well made piece of kit.
Jon H. le 9/3/2024 à 00h26
Envoi très rapide, emballage parfait.
Site à recommander.
Gilles L. le 23/2/2024 à 16h49
The teapot arrived in perfect condition. Thanks!
.
Nandor B. le 5/2/2024 à 17h55
Seemless buying experience and the calendar is very unique and top quality product.
Keith B. le 30/1/2024 à 15h18
Our nephew loved his present. Great choice of gifts.
Annie G. le 22/1/2024 à 20h06
Perfect.
Maria F. le 17/1/2024 à 22h55
Very pleasant interaction with Hendrik, great delivery, and very fun toys.
Guillaume D. le 11/1/2024 à 11h45
Very happy with what I bought, only comment would be the shipping cost to the US are crazy. Thanks.
Tim K. le 5/1/2024 à 20h06
As expected.
Robert F. le 5/1/2024 à 16h11
My favorite shop! Everything perfect!
Bernhard S. le 26/12/2023 à 18h54
Thank you!
grand-illusions.com le 27/12/2023 à 10h45
Customer service was excellent.
Payment system was big problem.
PayPal would not work. Hendrik helped
me a lot in navigating around the
payment issues.
John B. le 22/12/2023 à 12h51
Fast and accurately described!
Richard R. le 20/12/2023 à 18h09
Remarkably fast delivery. Great selection of unique items.
David T. le 20/12/2023 à 01h52
Great items, great service, very imaginative. Thanks for everything, job well done.
Terry P. le 20/12/2023 à 00h39
Great seller.
Tim O. le 19/12/2023 à 18h51
A bit smoky beside the cut, but I like it.
Bernhard S. le 18/12/2023 à 13h52
Tim and the team never fail to deliver! Thank you so much for everything :).
Jack. le 17/12/2023 à 00h46
Received.
Great unique gift.
I'll shop there again.
.
Conrad w. le 15/12/2023 à 01h04
Everything was okay - fast-good and fine.
Salvamoser J. le 14/12/2023 à 09h34
Grand Illusions is unique with a fantastic range of unusual products - great for gifts.
Adrian B. le 13/12/2023 à 23h26
Shipping a bit difficult / dearer with taxes / customs etc
Was all much easier before *%#!* Brexit.
Helen F. le 13/12/2023 à 20h27
Great company to deal with. Very unusual items for sale.
Alan J. le 12/12/2023 à 11h38
Order one of these every year, I love love love these gift bags!!
KELLY L. le 11/12/2023 à 03h02
Grand Illusions is awesome for finding vintage toys and collectibles. Just browsing their site is entertaining in itself. The shipping was great. I ordered a 2023 Christmas Pack, so maybe they already had it ready, but it arrived far quicker than I would have expected. I do wish shipping were cheaper, but that isn't their fault. I was looking for something last year, and they were out of stock, but when I asked about it, they told me a site that did have the item in stock, that's just gand.
Homer M. le 10/12/2023 à 17h37
Great service.
Steve W. le 5/12/2023 à 15h30
I would like to thank Grand Illusions for their kindness as on both of my recent orders, I paused for different reasons &they followed up /kept my order on file.
For years I bought toys and curiosities for my nieces and nephews. Now I'm buying them for the next generation. Of course, the person who gets most pleasure from these purchases is ME!
I really regret that Brexit has made shopping with Grand Illusions so difficult. I was scammed while trying to pay tax but here I am buying again.
Helen F. le 23/11/2023 à 20h09
Thank you for your continued support.
Brexit has been very difficult for a lot of small companies in the UK when they try to send parcels to the EU, and I am sure there are also difficulties when sending items from the EU to the UK.
If we were a large company, we would have a warehouse in the EU and one in North America. But as we are a tiny company, these things are not possible sadly.
I am sorry to hear you were scammed when trying to pay tax.
grand-illusions.com le 28/11/2023 à 16h59
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