Avis clients de www.sitandsleep.co.uk
Note du marchand
5.0
1
4.9www.sitandsleep.co.uk
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Amazing customer service - and prompt delivery Thankyou.
Louise D. le 5/8/2021 à 21h11
Absolutely faultless on-line shopping experience from initial enquiry to delivery.
Peter C. le 5/8/2021 à 13h37
This is great company.
Simon W. le 3/8/2021 à 10h46
Ordered 2 single and 1 double traditional futons in honey pine with prime lime fabric. Items delivered by courier in a number of boxes all well packaged.
Delighted with the quality of the futons.
Great communication with Andrew at sit and sleep.
Christine H. le 21/7/2021 à 16h11
This mattress made our blow-up bed feel like our own bed at home: no cold coming through from the blow up bed and the natural filling meant it wasn't too hot either. The whole thing was so well designed, with a zip to secure it so it took up as little room as possible on the journey we made last week to camp in Wales. Service was great, I ordered at the last minute and it arrived in good time for our holiday. It will also be useful for making our sofa bed bearable for houseguests in future.
Angela C. le 21/7/2021 à 14h24
Super!.
FMH H. le 21/7/2021 à 10h26
Lovely quality product, easy to order. Exceptional delivery by a lovely helpful driver, I’d thoroughly recommend.
Samantha B. le 9/7/2021 à 09h24
The overall service of ordering and delivery was excellent. The only reason for the 4 star and not 5 star rating for the merchandise is because we added the extra layer inside the futon and this resulted in a lumpy look rather than the one in the picture which I was expecting.
I know this was our choice to have the extra layer but I would have not had it if I had been aware of the overall look it gave. Perhaps a mention in with the information provided would be helpful to others.
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Sandra. le 6/7/2021 à 10h15
Hi Sandra
Thanks ever so much for your lovely review. The example of the Traditional in the images on our website also has the extra polyester layer and it shouldn't affect the overall apperance. Perhaps you could send us an image on e-mail and we can take a look and comment further from there.
Thanks again.
Kind regards
Sit and Sleep.
www.sitandsleep.co.uk le 9/7/2021 à 13h33
Delivery was spot on time and the package extremely well packed. My email and phone contact with the workshop was friendly and informative.
Celia J. le 2/7/2021 à 15h34
All great except I was unable to assemble the cube bed myself and it took my neighbour, a qualified engineer, one hour. The washers were missing, he supplied them.
Jenny F. le 2/7/2021 à 10h05
Sit and Sleep customer service is exceptional. Talked us thru many items before we made a decision. Once we were advised of delivery it all went smoothly.
Our settee was delivered in five boxes; some were heavy. And delivery was only to the doorstep. If i had been on my own i would not have been able to slide/drag two of the boxes to my room. Just a warning. But this probably was only due to Covid restrictions.
Marcia G. le 27/6/2021 à 12h33
Really good responsive company. I ordered many samples and they all came promptly. Once ordered the sofa came quickly and delivery was very smooth.
Sue H. le 25/6/2021 à 09h50
Great company!
Steven B. le 24/6/2021 à 11h31
Good quality budget futon perfect as a spare guest bed.
Su W. le 23/6/2021 à 17h19
Excellent fast response and shipping with good comms throughout.
Paul D. le 23/6/2021 à 11h43
All dry well executed. Good advice.
Colin E. le 23/6/2021 à 10h35
Great product and service.
Caz. le 23/6/2021 à 10h17
Excellent.
KD. le 23/6/2021 à 01h05
The service from ordering through to delivering was great. The innovation sofa bed is well made. Easy to convert to a sofa bed. Overall we are very pleased with the service and the item we purchased. Thank you.
Yeng. le 23/6/2021 à 00h56
Best Futon on the market and made in the UK.
Sarah C. le 13/6/2021 à 06h55
Fantastic, item, service and delivery.
Rodney E. le 11/6/2021 à 00h23
Great service and everything done as explained.
CLINTON F. le 7/6/2021 à 18h15
My initial enquiry was dealt with in a very friendly manner and confirmation of my order was received promptly. The delivery was made on time by a very helpful and cheerful driver. .My son in law assembled the sofa bed without too much difficulty and we are very pleased with it.
John M. le 4/6/2021 à 11h25
Easy to roll and very comfortable.
Mark W. le 4/6/2021 à 09h40
The staff at SitandSleep were incredibly helpful and friendly on the phone and made ordering from them a pleasure. The product is fantastic and it is very reassuring that all individual parts and covers can be replaced individually should something go wrong down the line. The only reason they do not get full 5 stars was due to ah honest delivery error by the currier company that meant the items were not delivered on time. Will definately use them again!
David B. le 24/5/2021 à 12h41
Great product, easy to assemble, efficient service and delivery, nice delivery company.
Polly N. le 21/5/2021 à 16h47
Excellent all round service. Price very competitive. Very quick fulfilment of my order.
Christopher B. le 21/5/2021 à 11h30
Mattress thick and high quality. Easy to connect the two parts. Glad I paid extra for the wood staining as I wouldn’t have achieved this finish!
Delivery company are impressive- Email explaining delivery and phone call when they were ready to deliver, plus a call from the driver to say he was on his way. Very friendly and reassuring.
Clare C. le 21/5/2021 à 08h53
I bought two Avant sofa beds and had a couple of queries first. Sit and Sleep were easy to contact and very helpful. The delivery was to a remote area (Far North of Scotland) and the company they used was excellent, a very personal service and very efficient.
Thank you.
Janet H. le 20/5/2021 à 12h22
The futon arrived in great condition with easy instructions to assemble.
Unfortunately I was missing one part, but got a swift response and received the part the following day.
I understand the strange delivery schedule due to COVID, and as good at communicating as the delivery partners are, their instructions for delivery are quite cryptic.
Overall, I’m extremely pleased with the futon and it looks great and is extremely sturdy and good value.
Kirsti S. le 17/5/2021 à 07h43
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