Avis clients de Plumb2u

Paid for next day delivery but product never arrived. Contacted company and money refunded within hours I believe the courier was to blame and despite this experience would use the company again.

I`ve only rated shipping with a 2 star due to item being delivered in its display box and this is definitely not suitable for dispatching a quality item like a Grohe Mixer Shower Unit. Box is for display only and should have been placed into stronger box for delivery.Hopefully shower isn't damaged but will not know as installation not taking place till mid November! Product looks good quality as you would hope with Grohe.

Really disappointing experience
Order placed - ok
Next day delivery selected - ok
Email received to say order in progress - ok
Email received giving details of courier - ok

After 3 days with no order decided contact company via web chat.
Erm sorry it’s out of stock - would you like us to refund the next day delivery?!

Order cancelled - very disappointing experience indeed :-(
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Great Service and Quality product.

Quick delivery.

Great price and really prompt delivery.

Slow delivery and poor communication.

Quick delivery and easy to order.

Best priced seller on the market.

Fast delivery, great product, great price - many thanks.

Great value and service.

This was a first class Service with a fast delivery. I was kept well informed and the price was very reasonable.

All good thanks. no issues, taps as described and expected. Quick delivery.

Good Price and Fast Delivery.

Fast and efficient.

The item was delivered on time and without any damage so all was good!!

Great
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The Midas shower arrived the morning after I ordered it, even though I didn't pay extra for next day delivery.Unfortunately the shower hose was damaged and Plumb2u responded immediately to my emails. I was very impressed with their customer service team.

Website & ordering process straightforward. Despatched & delivered promptly.

Bought online - best price and delivered without hitch and on time.

Great company - had everything in stock, items delivered quickly with no complications - way better service than the major suppliers.

Good service arrived on time as stated .
just what i needed.

Order arrived on time. Best price online. satisfied.

Good price fast delivery and working well.

The items I ordered still have not arrived unable to track with code supplied.

I ordered and paid for two Aqualisa showers.
One shower was delivered very quickly. However the second shower was not delivered and there was no correspondence from Plumb2U about it.
Having chased them, I was informed the second shower hadn't been sent because it wasn't in stock - yet it was still being advertised for sale.
I therefore requested a refund to which I received an out of office auto response.
Having chased for a third time I received my refund.
A frustrating experience.

EXCELLENT SERVICE AND PRICE AS PER USUAL!!

This company has been excellent in their customer service and delivery. I would 100% recommend Plumb2u. Thank you Martin Payne for your help and support.

Ever so slightly slower than other shippers but WAY better prices.

The item arrived quickly but unfortunately had a manufacturing fault so had to be returned. Plumb2U is dealing with it OK but I haven't yet got the replacement item. Shame Plumb2U to you didn't inspect what they send out as they would have spotted it.