Avis clients de Plumb2u
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Note du marchand
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| Site Marchand | Plumb2u |
| Url | https://www.plumb2u.com |
| E-mail | |
| Tél | |
| Adresse | PLUMB2U
Unit 1, Epsom Business Park, Kiln Lane
EPSOM
UNITED KINGDOM
KT17 1JF GB |
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Delivered in original timeframe parcelled in a large plastic wrapper. Disappointed when opened as the box was battered and the end flaps ripped off. As a DIY user only, the benders will only have minimal use and would have preferred to store in the box. Also there was a small black plastic cover which fits over the top of a nut which was smashed in the box, but don’t think it will affect the use of the benders - just annoying. I also assume that there is no instruction manual with the product.
John H. le 6/11/2023 à 12h15
Package has a lot to be desired as it was not wrapped you could have put bubble wrap around it to avoid any damage that was the only problem.
Alastair D. le 5/11/2023 à 19h34
Arrived late, no way to track the order, flux was missing, nozzle was missing, have emailed and explained this - no reply.
Roger T. le 5/11/2023 à 18h58
Good price. Good delivery time.
Nick S. le 4/11/2023 à 20h52
I had to return this item as it was the wrong model. I was promptly refunded and will shop here again.
Anthony Q. le 3/11/2023 à 20h12
The item I ordered arrived ahead of schedule and in great condition.
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Stiofan O. le 2/11/2023 à 19h20
Cannot express how outstanding the service and support has been. There was a mistake in the shipping address and the team did everything they could to direct the shipment to the correct address keeping me informed of the situation.
This is what customer service is all about.
Andrew G. le 1/11/2023 à 18h08
Lovely mirror, can’t fault it and shipped swiftly and well packaged. Can’t rate customer service as I didn’t need to get in touch.
Kristina C. le 31/10/2023 à 10h23
Exactly what I expected, arrived promptly at a competitive price...
Rick A. le 30/10/2023 à 22h36
Not given the option of no stars for shipping and customer service which is what I would have rated both.
Caroline D. le 30/10/2023 à 08h18
Had to check whether the items were in stock (as they were discontinued), confirmation received via email which was responded to very quickly, thankfully.
so ordered, via desktop session as mobile site didn't appear to calculate the shipping method.
Apart from that, simple process - ordered on Weds, delivered Mon.
Overall - good service.
Tim J. le 29/10/2023 à 14h47
Good item and company, but only until you ask for a return and refund ; it will take ages , no communication or very poor customer service.
Finally returned item and still waiting for my refund till now.
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APPOLIN K. le 29/10/2023 à 09h59
Item ordered on 16 Oct, despatched on 17 Oct but not received by 24 Oct. Was told 10 minutes after sending an email to enquire about delivery was advised it was allegedly lost in transit.
Was told this item was out of stock even though it was still appearing on the web-site with an offer of same day despatch if ordered by 3pm. When no alternative options offered order cancelled and was told I would be receiving a refund in due course.
Will not use PLUMB2U for any future requirements.
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John C. le 27/10/2023 à 21h51
Original cabinet arrived damaged. Contacted Plumb2u who then contacted HIB same day and a replacement cabinet was agreed to be sent out. The new cabinet arrived this afternoon (5 days later including the weekend) and was in perfect condition. It looks fabulous. It’s not being fitted until another couple of weeks but if it’s as good as the customer service received from both Plumb2u and HiB then it will be excellent.
Simon B. le 27/10/2023 à 20h24
Very smooth transaction and prompt shipping. Luckily item received in good condition despite being in a thin polythene bag that had partially split open. Considering the manufacturer's packaging was itself not very substantial and included a MAP gas canister, a cardboard box may have been more appropriate.
Chris L. le 27/10/2023 à 20h00
Easy.
NIGEL S. le 27/10/2023 à 01h48
Great price and service.
James C. le 26/10/2023 à 21h38
Good value, speedy service.
Christine H. le 25/10/2023 à 20h42
5 bags ordered and payed for Only 3 bags arrived . On two occasions you have been advised by phone --still not got them--service-rubbish !
John Yeoman. le 25/10/2023 à 13h41
Unfortunately, the item was delivered smashed. So cannot rate the product. They were quick to refund me, although I was asked to dispose of the broken mirror. So customer service was good when things go wrong, which inevitably will when DX deliver anything.
Jason T. le 23/10/2023 à 10h40
We needed this tap within 2 days and the delivery was great.
Marie L. le 22/10/2023 à 21h05
Really easy to buy on site, no problems as yet.
good service. Good price and prompt delivery.
Richard S. le 22/10/2023 à 18h20
Very friendly helpful staff. Fast delivery. I would definitely recommend.
A d. le 22/10/2023 à 15h47
Great price quick delivery.
Eddie b. le 22/10/2023 à 00h34
Fast shipping, good price, easy.
Vera H. le 20/10/2023 à 18h18
Great price and arrived promptly. Thank you PLUMB2U.
Morris S. le 19/10/2023 à 21h20
8 October I placed an order and they confirmed the order and charged my card
9 October They confirmed shipment
10 October They cancelled the order - not in stock
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David H. le 19/10/2023 à 19h15
Great price delivery quick.
Audrey Y. le 17/10/2023 à 10h28
Great service & excellent price.
Steve M. le 17/10/2023 à 00h11
10/10.
Mark G. le 15/10/2023 à 11h59
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