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Avis clients de Plumb2u

Note du marchand
5.0 1
4.5Plumb2u
 
 
Site MarchandPlumb2u
Urlhttps://www.plumb2u.com
Tél
AdressePLUMB2U
Unit 1, Epsom Business Park, Kiln Lane
EPSOM
UNITED KINGDOM
KT17 1JF GB
Avis client
1.0 / 5
After 2 lots of tracking I was told t b ey didn't have one in stock!
Simon B. le 10/8/2021 à 17h37
Avis client
1.0 / 5
I ordered 2nd August and received confirmation of order and VAT receipt, the goods have still not been delivered12 days later, I have emailed customer services and not had any response. My DPD App shows item dispatched, but then shows cancelled! I did not cancel it, very disappointed customer, diabolical customer service.
John R. le 10/8/2021 à 08h33
Avis client
5.0 / 5
Efficient service.Products arrived as promised.
Michael S. le 9/8/2021 à 19h16
Avis client
5.0 / 5
No problems with the service, delivery was good.

As an additional item, it would be great if you could give the option of fittings to go from the dielectric fittings to 15mm compression, which is pretty much what everyone is going to need. I could not find suitable fittings anywhere.
Me. le 9/8/2021 à 18h20
Avis client
5.0 / 5
Lovely shower at a great price with quick delivery
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Barry s. le 9/8/2021 à 17h46
Avis client
5.0 / 5
Ordered just before 7 Friday evening and received Monday 8.20 am well impressed.
DAVE T. le 9/8/2021 à 15h09
Avis client
5.0 / 5
Prompt service good price will use again thank you.
Andrew m. le 8/8/2021 à 13h20
Avis client
5.0 / 5
Excellent service and quick delivery. Will definitely use Plumb2U again !
Chris P. le 8/8/2021 à 12h17
Avis client
5.0 / 5
Great price... Super fast delivery.
Paul q. le 7/8/2021 à 18h50
Avis client
5.0 / 5
Excellent product makes cleaning the basin waste a breeze, and so simple to fit.
Mark G. le 7/8/2021 à 07h52
Avis client
5.0 / 5
Great price and arrived quickly. Great service.
Peter Y. le 6/8/2021 à 19h11
Avis client
5.0 / 5
Great company to deal with.
Ewan L. le 6/8/2021 à 19h03
Avis client
1.0 / 5
I'm still waiting on feedback from customer service ( a week), they indicated order had been cancelled because the product being sold wasn't has specified but have still taken payment, I then received an email informing me that an order (I assume the product specified on the web page) had been dispatched, a week later and nothing has been delivered (and I paid for next day delivery). Still waiting for feedback to understand what is happening??
Kevin G. le 6/8/2021 à 17h46
Avis client
5.0 / 5
Well packaged , prompt delivery .
Paul. le 5/8/2021 à 10h38
Avis client
5.0 / 5
A fair price - prompt delivery as expected.
Thomas J. le 4/8/2021 à 21h16
Avis client
5.0 / 5
Very good service and good arrived in good condition.
Peter W. le 4/8/2021 à 11h27
Avis client
5.0 / 5
Good, speedy delivery as usual.
Jonathan P. le 3/8/2021 à 23h11
Hi Jonathan,

Thank you for your repeat business and thank you for leaving us great feedback.

Kindest Regards,
Plumb2u Team.
Plumb2u le 4/8/2021 à 12h15
Avis client
3.0 / 5
Good shipping, good merchandise. Poor customer service.
Thomas S. le 3/8/2021 à 18h19
Avis client
2.3 / 5
Ordered this beginning of last week and postage stage 2-3 days delivery. over a week has passed and it finally arrived yesterday. Tried to make contact to chase this item and was directed to a mobile voicemail, An e-mail was sent - never had a response. Item works fine.
Samantha C. le 3/8/2021 à 17h50
Avis client
4.5 / 5
Very pleased with the filter. I had no dealings with the customer service as far as I remember but I had expected the filter a day earlier.
Ian C. le 1/8/2021 à 23h30
Hi Ian,

Thank you for your feedback and high rating!

The reasoning for the order arriving on the day it did was due to us dispatching the unit on the Monday as we did not dispatch orders on weekends at the time.

Apologies for any confusion with this.

Kindest Regards,
Plumb2u Team
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Plumb2u le 4/8/2021 à 11h51
Avis client
5.0 / 5
Excellent service. The item was out of stock but the company kept me informed and the item arrived shortly after the update. The tap is of very good quality and indeed I have now fitted 2 of them!
Timothy C. le 31/7/2021 à 12h46
Hi Timothy,

Thank you so much for your kind feedback - it is much appreciated!

All the best,
Plumb2u Team.
Plumb2u le 4/8/2021 à 11h45
Avis client
5.0 / 5
Very pleased with the service received by Plumb2U.
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Jenny S. le 30/7/2021 à 20h58
Hi Jenny,

Amazing, we are so happy to hear this! Thank you for your kind feedback!

Kindest Regards,
Plumb2u Team.
Plumb2u le 28/7/2021 à 11h00
Avis client
2.7 / 5
I ordered a shower pump, they sent a totally different item, I paid £9 to get it next day and finally got correct pump 5 days later.
Colin w. le 30/7/2021 à 19h26
Hi Colin,

We are so sorry for the error on our part with dispatching the incorrect unit.

In regards to the next day delivery fee, rest assured this has now been issued back to you.

We are glad we were able to resolve the order for you however we do once again apologise for the issues experienced.

Kindest Regards,
Plumb2u Team.
Plumb2u le 4/8/2021 à 11h42
Avis client
5.0 / 5
Thanks for the Cartridge great service and cured the problem.
Mr R. le 30/7/2021 à 18h11
Hi,

Firstly we are so glad to hear that item resolved your problem! Thank you for taking the time to leave us a positive review!

Kindest Regards,
Plumb2u Team.
Plumb2u le 4/8/2021 à 11h34
Avis client
5.0 / 5
Top class service.
Quick delivery, no fuss, perfect.
Christopher K. le 29/7/2021 à 18h12
Hi Christopher,

Thank you so much for your very generous feedback! We are happy that you were pleased with the service.

Kindest Regards,
Plumb2u Team.
Plumb2u le 4/8/2021 à 11h33
Avis client
5.0 / 5
Very good to deal with leading to swift delivery of item.
John E. le 28/7/2021 à 17h46
Thank you for your kind review John, it is much appreciated!
Plumb2u le 28/7/2021 à 17h50
Avis client
5.0 / 5
Excellent product and service would recommend.
Marlene M. le 28/7/2021 à 17h45
Thank you for your kind review Marlene!
Plumb2u le 28/7/2021 à 17h53
Avis client
5.0 / 5
Excellent service from order to delivery.
John S. le 28/7/2021 à 13h09
Hi John,

Great thank you very much for your review. We are happy that you had a good experience with us!

Kindest Regards,
Plumb2u Team.
Plumb2u le 28/7/2021 à 13h38
Avis client
5.0 / 5
Toilet seat.
Nettie. le 28/7/2021 à 11h33
Thanks for the 5 star feedback Nettie!

Kindest Regards,
Plumb2u Team.
Plumb2u le 28/7/2021 à 13h38
Avis client
5.0 / 5
Website and order procedure easy to follow. Goods as described with delivery as promised. Very competitive price.
Chris B. le 28/7/2021 à 10h11
Hi Chris,

Thank you for taking the time to leave us a positive review!

We are so glad that the ordering process was easy to follow and that the price and delivery was good!

Kindest Regards,
Plumb2u Team

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Plumb2u le 28/7/2021 à 11h02