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Avis clients de Plumb2u

Note du marchand
5.0 1
4.4Plumb2u
 
 
Site MarchandPlumb2u
Urlhttps://www.plumb2u.com
Tél
AdressePLUMB2U
Unit 1, Epsom Business Park, Kiln Lane
EPSOM
UNITED KINGDOM
KT17 1JF GB
Avis client
4.3 / 5
Lovely mirror, can’t fault it and shipped swiftly and well packaged. Can’t rate customer service as I didn’t need to get in touch.
Kristina C. le 31/10/2023 à 10h23
Avis client
5.0 / 5
Exactly what I expected, arrived promptly at a competitive price...
Rick A. le 30/10/2023 à 22h36
Avis client
2.0 / 5
Not given the option of no stars for shipping and customer service which is what I would have rated both.
Caroline D. le 30/10/2023 à 08h18
Avis client
4.0 / 5
Had to check whether the items were in stock (as they were discontinued), confirmation received via email which was responded to very quickly, thankfully.
so ordered, via desktop session as mobile site didn't appear to calculate the shipping method.
Apart from that, simple process - ordered on Weds, delivered Mon.
Overall - good service.
Tim J. le 29/10/2023 à 14h47
Avis client
1.0 / 5
Good item and company, but only until you ask for a return and refund ; it will take ages , no communication or very poor customer service.
Finally returned item and still waiting for my refund till now.
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APPOLIN K. le 29/10/2023 à 09h59
Avis client
2.0 / 5
Item ordered on 16 Oct, despatched on 17 Oct but not received by 24 Oct. Was told 10 minutes after sending an email to enquire about delivery was advised it was allegedly lost in transit.

Was told this item was out of stock even though it was still appearing on the web-site with an offer of same day despatch if ordered by 3pm. When no alternative options offered order cancelled and was told I would be receiving a refund in due course.

Will not use PLUMB2U for any future requirements.
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John C. le 27/10/2023 à 21h51
Avis client
4.7 / 5
Original cabinet arrived damaged. Contacted Plumb2u who then contacted HIB same day and a replacement cabinet was agreed to be sent out. The new cabinet arrived this afternoon (5 days later including the weekend) and was in perfect condition. It looks fabulous. It’s not being fitted until another couple of weeks but if it’s as good as the customer service received from both Plumb2u and HiB then it will be excellent.
Simon B. le 27/10/2023 à 20h24
Avis client
5.0 / 5
Very smooth transaction and prompt shipping. Luckily item received in good condition despite being in a thin polythene bag that had partially split open. Considering the manufacturer's packaging was itself not very substantial and included a MAP gas canister, a cardboard box may have been more appropriate.
Chris L. le 27/10/2023 à 20h00
Avis client
5.0 / 5
Easy.
NIGEL S. le 27/10/2023 à 01h48
Avis client
5.0 / 5
Great price and service.
James C. le 26/10/2023 à 21h38
Avis client
5.0 / 5
Good value, speedy service.
Christine H. le 25/10/2023 à 20h42
Avis client
2.0 / 5
5 bags ordered and payed for Only 3 bags arrived . On two occasions you have been advised by phone --still not got them--service-rubbish !
John Yeoman. le 25/10/2023 à 13h41
Avis client
2.7 / 5
Unfortunately, the item was delivered smashed. So cannot rate the product. They were quick to refund me, although I was asked to dispose of the broken mirror. So customer service was good when things go wrong, which inevitably will when DX deliver anything.
Jason T. le 23/10/2023 à 10h40
Avis client
5.0 / 5
We needed this tap within 2 days and the delivery was great.
Marie L. le 22/10/2023 à 21h05
Avis client
5.0 / 5
Really easy to buy on site, no problems as yet.
good service. Good price and prompt delivery.
Richard S. le 22/10/2023 à 18h20
Avis client
5.0 / 5
Very friendly helpful staff. Fast delivery. I would definitely recommend.
A d. le 22/10/2023 à 15h47
Avis client
5.0 / 5
Great price quick delivery.
Eddie b. le 22/10/2023 à 00h34
Avis client
5.0 / 5
Fast shipping, good price, easy.
Vera H. le 20/10/2023 à 18h18
Avis client
5.0 / 5
Great price and arrived promptly. Thank you PLUMB2U.
Morris S. le 19/10/2023 à 21h20
Avis client
2.3 / 5
8 October I placed an order and they confirmed the order and charged my card
9 October They confirmed shipment
10 October They cancelled the order - not in stock

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David H. le 19/10/2023 à 19h15
Avis client
5.0 / 5
Great price delivery quick.
Audrey Y. le 17/10/2023 à 10h28
Avis client
5.0 / 5
Great service & excellent price.
Steve M. le 17/10/2023 à 00h11
Avis client
5.0 / 5
10/10.
Mark G. le 15/10/2023 à 11h59
Avis client
3.7 / 5
Somehow processed two transactions despite not clicking once, but the duplicate was efficiently refunded and cancelled. Delivery a little slow but main disappointment was that the product arrived in bag with all the parts having fallen out of the completely destroyed box which was pretty much only held together by the tamper seal. Will most likely return.
David L. le 15/10/2023 à 07h12
Avis client
5.0 / 5
Excellent product,excellent company.Thank you.
Rob C. le 14/10/2023 à 21h32
Avis client
5.0 / 5
Order arrived promptly, well packaged. Best price I could find.
Clive K. le 14/10/2023 à 00h28
Avis client
5.0 / 5
Excellent product and great value for money.
Ian H. le 13/10/2023 à 14h40
Avis client
4.7 / 5
Great quality and at a great price will definetly buy from plumb2u again.
Nick R. le 12/10/2023 à 19h50
Avis client
4.0 / 5
Good products with reasonable prices. A bit of delay happened in shipping express delivery. And I did not receive instant feedback following the order update request.
Overall I am a satisfied shopper.
Arben M. le 10/10/2023 à 00h08
Avis client
5.0 / 5
Good service and great price with fast delivery.
Kevin G. le 9/10/2023 à 08h44