Avis clients de Plumb2u
Note du marchand
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Site Marchand | Plumb2u |
Url | https://www.plumb2u.com |
E-mail | |
Tél | |
Adresse | PLUMB2U
Unit 1, Epsom Business Park, Kiln Lane
EPSOM
UNITED KINGDOM
KT17 1JF GB |
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Item ordered on 16 Oct, despatched on 17 Oct but not received by 24 Oct. Was told 10 minutes after sending an email to enquire about delivery was advised it was allegedly lost in transit.
Was told this item was out of stock even though it was still appearing on the web-site with an offer of same day despatch if ordered by 3pm. When no alternative options offered order cancelled and was told I would be receiving a refund in due course.
Will not use PLUMB2U for any future requirements.
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John C. le 27/10/2023 à 21h51
Original cabinet arrived damaged. Contacted Plumb2u who then contacted HIB same day and a replacement cabinet was agreed to be sent out. The new cabinet arrived this afternoon (5 days later including the weekend) and was in perfect condition. It looks fabulous. It’s not being fitted until another couple of weeks but if it’s as good as the customer service received from both Plumb2u and HiB then it will be excellent.
Simon B. le 27/10/2023 à 20h24
Very smooth transaction and prompt shipping. Luckily item received in good condition despite being in a thin polythene bag that had partially split open. Considering the manufacturer's packaging was itself not very substantial and included a MAP gas canister, a cardboard box may have been more appropriate.
Chris L. le 27/10/2023 à 20h00
Easy.
NIGEL S. le 27/10/2023 à 01h48
Great price and service.
James C. le 26/10/2023 à 21h38
Good value, speedy service.
Christine H. le 25/10/2023 à 20h42
5 bags ordered and payed for Only 3 bags arrived . On two occasions you have been advised by phone --still not got them--service-rubbish !
John Yeoman. le 25/10/2023 à 13h41
Unfortunately, the item was delivered smashed. So cannot rate the product. They were quick to refund me, although I was asked to dispose of the broken mirror. So customer service was good when things go wrong, which inevitably will when DX deliver anything.
Jason T. le 23/10/2023 à 10h40
We needed this tap within 2 days and the delivery was great.
Marie L. le 22/10/2023 à 21h05
Really easy to buy on site, no problems as yet.
good service. Good price and prompt delivery.
Richard S. le 22/10/2023 à 18h20
Very friendly helpful staff. Fast delivery. I would definitely recommend.
A d. le 22/10/2023 à 15h47
Great price quick delivery.
Eddie b. le 22/10/2023 à 00h34
Fast shipping, good price, easy.
Vera H. le 20/10/2023 à 18h18
Great price and arrived promptly. Thank you PLUMB2U.
Morris S. le 19/10/2023 à 21h20
8 October I placed an order and they confirmed the order and charged my card
9 October They confirmed shipment
10 October They cancelled the order - not in stock
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David H. le 19/10/2023 à 19h15
Great price delivery quick.
Audrey Y. le 17/10/2023 à 10h28
Great service & excellent price.
Steve M. le 17/10/2023 à 00h11
10/10.
Mark G. le 15/10/2023 à 11h59
Somehow processed two transactions despite not clicking once, but the duplicate was efficiently refunded and cancelled. Delivery a little slow but main disappointment was that the product arrived in bag with all the parts having fallen out of the completely destroyed box which was pretty much only held together by the tamper seal. Will most likely return.
David L. le 15/10/2023 à 07h12
Excellent product,excellent company.Thank you.
Rob C. le 14/10/2023 à 21h32
Order arrived promptly, well packaged. Best price I could find.
Clive K. le 14/10/2023 à 00h28
Excellent product and great value for money.
Ian H. le 13/10/2023 à 14h40
Great quality and at a great price will definetly buy from plumb2u again.
Nick R. le 12/10/2023 à 19h50
Good products with reasonable prices. A bit of delay happened in shipping express delivery. And I did not receive instant feedback following the order update request.
Overall I am a satisfied shopper.
Arben M. le 10/10/2023 à 00h08
Good service and great price with fast delivery.
Kevin G. le 9/10/2023 à 08h44
Good communication and delivery.
BAZ H. le 8/10/2023 à 21h51
The item arrived on time, looks good. Not had it fitted yet.
Pen R. le 8/10/2023 à 10h46
Very simple and speedy service from Plumb 2 u.
Also a great price for our chosen bathroom cabinet.
David H. le 7/10/2023 à 20h58
They’re patience with me not knowing what model I had started at the end of last year. They have been very responsive, helpful and well mannered to the point I said to a colleague if only I could but everything from Plumb2u! BTW I did visit them in Epsom and the same holds for the in person experience.
Stephanie.
Stephanie S. le 7/10/2023 à 19h19
Excellent service. Hassle free transaction
Thank you.
Barry C. le 6/10/2023 à 16h12
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