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Avis clients de Lilley's Cider

Note du marchand
5.0 1
4.9Lilley's Cider
 
 
Site MarchandLilley's Cider
Urlhttps://www.lilleyscider.co.uk
Tél
AdresseUnit 7 Handlemaker Road, Frome, Somerset, BA11 4RW
Avis client
5.0 / 5
5 star product. Had a party and bought some of the mango cider after tasting it at a local hostelry - it is a true cider not mass produced and incredibly moreish. Anyone who likes cider would be delighted with this product - and if you don’t like cider you’ll still like it!😜
Ralph C. le 12/6/2018 à 10h11
Avis client
5.0 / 5
Very nice cider would highly recommend.
Becky W. le 12/6/2018 à 09h15
Avis client
5.0 / 5
Delivered on time is excellent condition and what a belter of a drink. Thank you.
Mark P. le 11/6/2018 à 21h22
Avis client
5.0 / 5
Item arrived when it was meant to ,no problems.
Andrea G. le 11/6/2018 à 20h07
Avis client
4.7 / 5
Great products as always, shipping is a little expensive but understand why.
Will keep ordering my favourites ciders from Lilley's!
Ryan H. le 11/6/2018 à 17h19
Avis client
5.0 / 5
All good.
Peter A. le 11/6/2018 à 14h19
Avis client
5.0 / 5
Great cider, great service, what more is there to say?
Andy c. le 11/6/2018 à 11h17
Avis client
5.0 / 5
The delivery cost would put me off ordering again
.
Trevor h. le 11/6/2018 à 09h01
Hello Trevor,

Thanks for your feedback.

Apologies to hear you aren't satisfied with our delivery fee. Our delivery fee is a not for profit cost. It has been calculated incorporating the weight (on an average order), how fragile the parcel is & the contents inside of the parcel. Our fee is a flat rate of £6.95 so therefore you can order as much as you would like for this cost. It then makes your order that little bit more worthwhile. This is something that our competitors are unable to offer.

Kind regards,
Lilley's Team.
Lilley's Cider le 11/6/2018 à 17h34
Avis client
1.0 / 5
The order has not been received.
Please either track the order, resend or credit my Card.

Thanks

I am really disappointed that I am having to say this.

Regards
Paul.
Paul B. le 10/6/2018 à 23h07
Hello Paul,

Thanks for your feedback. This has been dealt with directly by one of our team members & we hope your cider reaches you safely.

Enjoy your cider.

Regards,
Lilley's Team.
Lilley's Cider le 11/6/2018 à 17h25
Avis client
5.0 / 5
Can’t recommend the customer service team enough, arrived the very next day as promised. The team were very helpful. Will definitely re order!
Laura. le 10/6/2018 à 21h03
Avis client
5.0 / 5
First class service from start to finish of my order, excellent produce,will definitely be returning customers.
Sharon C. le 8/6/2018 à 08h20
Avis client
5.0 / 5
Spot on got a text on the day of delivery with a time slot.
Paul B. le 8/6/2018 à 07h05
Avis client
5.0 / 5
Lovely.
James C. le 8/6/2018 à 00h29
Avis client
5.0 / 5
Delivery was on quick and on time- will definitely order again 😀
Josie S. le 8/6/2018 à 00h05
Avis client
1.0 / 5
I ordered 2x 12 bottles and only received 1 box due to second one got damaged in transit and is going to be sent back to supplier.
Could you please resend my order.
Stuart brown. le 7/6/2018 à 21h42
Hello Stuart,

Apologies to hear your items were damaged in transit. We have resent this to reach you on Monday 11th June. Our items are very fragile & from time to time they can unfortunately become damaged in transit.

I am so sorry about this. If there is anything more we can help with then please do let us know.

Kind Regards,
Lilley's Cider.
Lilley's Cider le 8/6/2018 à 11h59
Avis client
5.0 / 5
One word.. fantastic.
Hazel C. le 7/6/2018 à 13h35
Avis client
5.0 / 5
Excellent service, cider arrived following day as promised.
Adrian S. le 7/6/2018 à 13h21
Avis client
5.0 / 5
It came quick is well.
Louisa F. le 6/6/2018 à 21h24
Avis client
5.0 / 5
Great service and items very well packaged!
Rachel E. le 6/6/2018 à 21h00
Avis client
5.0 / 5
Orders are always dealt with quick and efficiently.
Terence H. le 6/6/2018 à 10h29
Avis client
5.0 / 5
Quick delivery, well packaged, easy to use, amazing taste. LOVE.
Jonny. le 6/6/2018 à 00h24
Avis client
5.0 / 5
Despite original order being incomplete (rectified very quickly and without any hastle) I cannot fault any part of the service.
Bridget C. le 5/6/2018 à 14h58
Avis client
5.0 / 5
Quick and easy - arrives in one piece. The next day service is excellent. Highly recommend. More companies should adopt their smooth and seemless services.
Matthew B. le 5/6/2018 à 12h21
Avis client
5.0 / 5
Excellent from start to finish. Would definitely order again.
Abigail Ramsdale R. le 4/6/2018 à 19h43
Avis client
5.0 / 5
Excellent.
Alan W. le 4/6/2018 à 13h18
Avis client
4.0 / 5
Shame about the shipping costs - too expensive.
Paul J. le 3/6/2018 à 21h08
Hello Paul,

Apologies to hear you're not satisfied with our shipping fees. This is a not for profit option. The shipping cost has been calculated by our courier partner incorporating the weight (on an average order), how fragile the package is & the amount of liquid inside the package.

Our items are extremely fragile so the cost price reflects all damages.

If you have anymore questions then do feel free to ask.

Kind regards,
Lilley's Team.
Lilley's Cider le 4/6/2018 à 10h28
Avis client
5.0 / 5
Brilliant service, ordered on a fri afternoon before a bank holiday, the order came 1st thing on a tues morning, would highly recommend and definitely use again.
Chris H. le 3/6/2018 à 17h35
Avis client
5.0 / 5
Tried some of the Strawberry cider after a walk at Hardwick Hall, ordered on line the same evening, the next working day delivery arrived by lunchtime.
Great turnaround.
All safely packaged.
Adrian H. le 3/6/2018 à 11h58
Avis client
5.0 / 5
First class service.
Allan P. le 1/6/2018 à 13h13
Avis client
5.0 / 5
Arrived as stayed when ordered.
Neil A. le 31/5/2018 à 21h47