Avis clients de Aquamax
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Note du marchand
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| Site Marchand | Aquamax |
| Url | https://www.aquamax.co.uk |
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| Tél | |
| Adresse | The Old Smithy
Maces Hill, Daglingworth
Cirencester GL7 7AB |
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Have used Aquamax for over a year now and wouldn't go back to my previous wood pellet brand. Easy to order, appreciated the phone call from Paul to check that the lorry could deliver down our narrow lane, and a friendly and helpful delivery driver too! :-).
Sara W. le 31/10/2017 à 19h17
Fantastic product, prompt service and lovely delivery man who went above and beyond by putting the pallet in the barn for me (they are meant to just drop it on the curb).
Ania W. le 28/10/2017 à 19h18
Great fork.
Lynn M. le 26/10/2017 à 14h28
Arrived next day.
Frances L. le 22/10/2017 à 12h07
Absolutely love this product; by far the best pellet bedding which I have used. Makes a very easily maintained, clean, odour free bed and keeps my horse clean too! Excellent value for money as it lasts a long time. Great customer service and very considerate delivery, thank you very much.
Catherine N. le 13/10/2017 à 11h25
Aquama is a superior product. I have tried various cheaper wood products for my horses beds but have found aquamax more cost effective. It costs more per bag but last twice as long before having to top the bed up. It fluffed up better than anything else I have used. Will be sticking with Aquamax as I love it and so does everyone that uses it at my yard.
Sandra M. le 11/10/2017 à 22h42
Great service, Paul was so helpful. The product seems great- easy to use, easy to store, and smells amazing!
Amelia G. le 10/10/2017 à 15h06
Great product very helpful in attempt to make delivery but actual lorry sent was 18 tonne even though 7.5 was requested! That said driver was helpful and delivery did happen and the product is excellent.
Joanne V. le 4/10/2017 à 23h39
Actual product was excellent as usual, but around 10% of the bags had holes in them meaning some of the bedding leaked out. The order did not arrive on the day it was supposed to. I phoned twice to check on it and was told that they were delayed but would ring if they couldn't make it. They didn't ring. The next day I happened to ring just in time to get it shipped that day but if I had rung 5 minutes later if would have not been shipped until the following week.
Sarah. le 3/10/2017 à 17h38
Sarah, I am sorry to hear about the broken bags on delivery and the customer service from the delivery company. As you can see from other reviews many customers love Aquamax and their only disappointment is delivery. Our warehouse always looks to ensure the bags leave in good condition. It is so frustrating when some delivery companies do not recognise the meaning of customer service. I will certainly compensate you for some lost bedding with your next order.
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Aquamax le 3/10/2017 à 21h05
I am really happy with Aquamax. I have friends who have been persuaded to try cheaper alternatives and have regretted it. I won't be making that mistake.
Sam E. le 26/9/2017 à 22h35
Great bedding delivered very quickly. 1 bag was damaged in transit but Paul has replaced it with another bag which was very kind. Beautiful bedding, does exactly as they say and smells so fresh. Would definitely recommend to anyone.
Carolyn H. le 26/9/2017 à 19h57
Swift service, amazing product and fabulous friendly and knowledgeable customer care.
Joanna H. le 23/9/2017 à 16h03
Only downside is the delivery driver can't get the pallet any closer to the barn!
Anna. le 19/9/2017 à 23h26
Great customer service. I love this bedding it is so easy to use and the best bedding for dust and odour suppression, I add one dry bag a week to existing bedding which makes it ideal for minimising the muck heap and the impact on my purse.
Jayne M. le 15/9/2017 à 04h29
Excellent service, very quick delivery.
Caron C. le 14/9/2017 à 08h51
Easy online ordering. Delivery fast and on day of choice. Excellent customer service. Order every year from aquamax and always good service and excellent product.
Carly I. le 13/9/2017 à 17h38
Great product, great service.
Sue R. le 13/9/2017 à 15h48
Usual super service, thank you.
Jayne E. le 11/9/2017 à 13h47
Very quick delivery. delivery service was good with correct sized vehicle and a great driver who could not have been more helpful. would have scored 5 BUT for two bags split open on the pallet.
Ron W. le 26/8/2017 à 21h20
Brilliant, good communication, fast dispatch, excellent pricing.
Karen A. le 20/8/2017 à 22h10
Can't fault the product, it minimises mucking out time, how often the muck heap needs taking away and mess on the yard. All round top product!
Selena G. le 5/8/2017 à 17h49
Most of the bags were damaged, from a few pinpricks to fist size tear, so could not be left outside.
The delivery driver was not able to haul the goods over my shingle drive as his equipment was not mechanised and so we had to move the bags individually from the roadside into the dry.
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Lindan. le 1/8/2017 à 06h57
Website convenient in that I can order anytime. The order arrived a day later than stated. It did come in a small van but with no hydraulic ramp or lift so that the bags had to be moved one by one.
Fiona D. le 26/7/2017 à 09h47
Excellent product, excellent customer service. Sadly 3 of the bags were damaged, I suspect in transit, one so badly that it has lost a number of pellets and was taped up with brown tape on arrival.
Kirstie M. le 1/6/2017 à 06h53
The lorry sent out was soo big it couldnt get uo my drive, but could only reverse into the gate area. But they dropped the oallet just inside the field gate. I had the delight of moving 60 x 16 kg bags up to my hay barn! Hard work, but did it. Smaller lorry next time please carriers.
Sue P. le 26/5/2017 à 15h47
Excellent product & great customer service.
Sue R. le 22/5/2017 à 23h03
Pallet the bedding was loaded on was only a single pallet and did not support the weight well. the pallet broke, and we had to manually unload half of the bedding before the fork lift truck could get underneath to lift it off the truck.
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Christine H. le 22/5/2017 à 21h08
Fast efficient and good product.
Wisspy. le 26/4/2017 à 18h59
Lovely product . Delivery was due yesterday pm. Took the afternoon off work and received a call to say won't be with me until tomorrow am. Unfortunately I was working this am. I asked to call me at least 1 hour prior to delivery but they rang me when they were with was annoying. Luckily I went to get my horse in at lunch much time and was there just as the driver was leaving so he moved the pallet for me
Lucy.
Lucy C. le 6/4/2017 à 14h02
Really happy with Aquamax. I'm definitely converted. Customer service was great when I contacted them though the delivery was a bit slow with no communication from the courier until I chased Aquamax themselves.
Lesley B. le 28/3/2017 à 21h16
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