Avis clients de Troutcatchers
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Note du marchand
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Merci d'avoir choisi Troutcatchers ! Vos avis sont inestimables, renforçant nos liens et facilitant des décisions éclairées. Nous apprécions grandement votre contribution, cherchant constamment à améliorer votre expérience chez Troutcatchers. Bonne pêche !
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Good.
David M. le 21/8/2023 à 00h35
Shipping let down by courier. Told that package would arrive on a certain day, within a set timescale. However, item delayed and no reason given. Item arrived the next day. Call me a cynic, but if it’s too much trouble couriers can’t be bothered to go out of their way and deliver the service they are being paid for.
Kim B. le 20/8/2023 à 14h32
Thankyou for your review. We're sorry for the delay, especially given your track record of leaving 5-Star reviews. We're looking into the courier issue and welcome you to reach out for any future concerns, so we can address them promptly.
Troutcatchers le 22/8/2023 à 19h09
Excellent service as always.
Eric F. le 17/8/2023 à 21h02
When order arrived I was disappointed to find that the wrong item had been sent. I immediately e-mailed to let them know there was a problem. Within minutes I received a phone call from Nick Powell apologising for the error, arranging to send the correct item and explaining how I could send the 'wrong' item back FOC. Absolutely superb customer service!!
No qualms about ordering again in the future.
Ken H. le 17/8/2023 à 00h31
Excellent service all round, order processed the same day as ordered and arrived via Royal Mail the next, earlier than expected! What's not to like?
Tim J. le 11/8/2023 à 10h59
Usual Five Star service from Troutcatchers.
Robert E. le 9/8/2023 à 22h38
Usual high quality products at good prices, and backed up with good communication and quick shipment.
Mark B. le 9/8/2023 à 00h10
Great service as usual great product speedy delivery.
Thanks
Keith Osborne.
Keith O. le 7/8/2023 à 21h18
All very good.
George B. le 7/8/2023 à 15h29
Greta products at a reasonable price.
James Andrew Macleod C. le 6/8/2023 à 18h04
Delivery was 5 days from ordering
Knife looks “pretty”, shiny and very green.
Emails received when ordered and dispatch.
Brian B. le 6/8/2023 à 08h51
Thank you for your review.
- Your order was placed late Friday. Dispatched Monday, reached you Tuesday, that's a Next Working Day service.
- The knife's green color matches the picture & description accurately.
- We ensured communication throughout the ordering process.
Please feel free to share any suggestions for improvement - we have tried contacting you.
Troutcatchers le 8/8/2023 à 14h14
Excellent.
Neil S. le 6/8/2023 à 07h49
Quality products with excellent service and value.
Mike G. le 6/8/2023 à 07h01
First class product with first class service. Sound as a Pound!
MICHAEL E. le 3/8/2023 à 16h16
Very pleased with products, well packaged and fast delivery. Many Thanks.
DEREK C. le 3/8/2023 à 13h34
Great Value and good price for a quality item.
Vernon P. le 3/8/2023 à 08h41
Great Value and Service as before.
David L. le 3/8/2023 à 08h24
Brilliant friendly service as always. Items arrived sooner than expected.
Anthony G. le 2/8/2023 à 09h10
Good product at very competitive price,.
Michael D. le 31/7/2023 à 18h35
Trout catchers are very good delivery time was great and the products were excellent. Will be using it again.
Trevor C. le 31/7/2023 à 11h50
Excellent product with super fast delivery.
Brian B. le 31/7/2023 à 09h25
Troutcatchers are the best - my go to supplier!
Robert E. le 31/7/2023 à 08h39
Quality products at an affordable price.
James Andrew Macleod C. le 30/7/2023 à 13h23
As always fast delivery.
Robert N. le 30/7/2023 à 10h52
Great service goods arrived promptly.
Ian W. le 27/7/2023 à 23h00
Excellent product, well packaged and delivered speedily. Thanks again for excellent service.
Paul R. le 27/7/2023 à 13h33
Once again 'Troutcatchers' have provided excellent service. Ordered by phone and invoiced immediately by email..Delivery next day. Goods in perfect order. Great attention to detail with every aspect of transaction. Highly recommended.
David E. le 27/7/2023 à 10h46
Thank you David for your kind words, tight lines with your new Snowbee Prestige G-XS Fly Rod.
Troutcatchers le 27/7/2023 à 10h57
Fantastic products and service!
Martin W. le 27/7/2023 à 09h34
Fast delivery.
Colin d. le 26/7/2023 à 21h24
Great service.
John W. le 26/7/2023 à 09h43
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