Avis clients de Troutcatchers
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Note du marchand
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Merci d'avoir choisi Troutcatchers ! Vos avis sont inestimables, renforçant nos liens et facilitant des décisions éclairées. Nous apprécions grandement votre contribution, cherchant constamment à améliorer votre expérience chez Troutcatchers. Bonne pêche !
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One 'bonus'fly missing.
Gordon W. le 2/12/2015 à 09h19
Thanks for all the 5 star reviews Mr Walters - as per telephone conversation, please let us know what you are missing and we will rectify. Sorry again for the picking error.
Troutcatchers le 2/12/2015 à 13h02
Always a pleasure with Troutcatchers!
Mrs D.Charlton. le 30/11/2015 à 23h27
The online service was excellent - just what I'd required for my son's birthday present.
Hester E. le 30/11/2015 à 12h01
Service excellent still to use items but they appear to be perfect for the intended task.
Peter K. le 29/11/2015 à 11h52
1st Class service as always.
Derrick G. le 29/11/2015 à 11h14
Good retailer.
David W. le 28/11/2015 à 15h17
GOOD JOB.
JOSEPH F. le 28/11/2015 à 14h06
All-round excellent service: great product, fast and safe delivery. A very good company to deal with.
J.W. le 28/11/2015 à 08h31
Second visit to trout catchers. Ordered some red thread and grubber hooks. Absolutely brilliant delivery times again! Fantastic service.
Thomas A. le 28/11/2015 à 00h28
Please see below.
DAVID N. le 25/11/2015 à 08h57
Top quality service, thanks.
Mark J. le 23/11/2015 à 14h33
Not yet received.Jus received this morning thanks.
Alexander h. le 23/11/2015 à 12h03
It is only recently that have began to shop with you and must admit to be well pleased so far The speed of delivery from order could not be better. and thee quality of the goods/materials is 1st. class.
Keep up the excellent service. Thank you.
Derrick G. le 23/11/2015 à 10h46
Super fast
Excellent
Perfect.
Andrea F. le 23/11/2015 à 09h24
Excellent service Very quick in receiving my order couldn,t ask for a better service Very friendlyn.
Ronald K. le 22/11/2015 à 13h08
Very quick delivery good value.
Richard T. le 22/11/2015 à 10h16
Super service
Products all look good. Looking forward to trying them tomorrow.
I had to call because only part of my order had arrived. The person on the other end knew who I was and all about my order and was able to give an instant answer to my question.
Will definitely use again.
Len T. le 21/11/2015 à 17h59
Good quck service.
Klinkhamer. le 21/11/2015 à 07h53
Fantastic service. Never uses trout catchers before but I'll definitely be coming back. Thank you!!
Thomas A. le 21/11/2015 à 01h03
Very quick delivery and item as desriced perfect thanks.
Peter g. le 20/11/2015 à 08h55
Great service.
Rodney D. le 20/11/2015 à 04h58
Once again first class service with fast delivery and patient, helpful advice about the setting up of the Snowbee vice.
The vice is excellent and better value than I realised but the instructions are dire. The big suprise was that it came complete with a material spring and bobbin rest and that's where the guidance was needed as the instruction make no mention of these accessories.
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Hugh V. le 18/11/2015 à 16h50
Thank you for the 5 stars Mr Vance, we have passed your comments already back to Snowbee who are looking to renew the instructions.
Troutcatchers le 18/11/2015 à 17h26
HI LOVE TROUTCATCHERS HOWEVER, DELIVERY OF EIGHT DAYS FROM PURCHASE IS TOO LONG. ORDERED 7NOV DELIVERED 15.NOV. NOT GOOD, IT IS AFTER ALL JUST A LETTER.
FISHING FRIENDS SAY " TROUTCATCHERS IS OK THEY HAVE GOT THE STUFF WE WANT BUT WE AVOID THEM BECAUSE YOU NEVER KNOW WHEN YOU ARE GOING TO GET IT"
AS A RETIRED BUSINESS MAN PERHAPS YOU MAY WANT TO LOOK AT THIS ?
I WILL CONTINUE AS A BUYER BUT I WILL MONITOR YOUR DELIVERIES.
KINDLY
EDDIE COYLE.
Eddie c. le 17/11/2015 à 15h43
Thank you for your review Mr Coyle - We have checked as discussed on the phone, and to clarify:-
Your order was placed Saturday 7th Nov. You ordered the budget 2nd class service for your order. Posted Monday 9th November (first working day from weekend). Royal Mail quote circa 3 days to deliver. We are happy to provide proof of postage.
Unfortunately the service chosen we cannot guarantee delivery, only dispatch time. We do offer 1st class Royal Mail and Guaranteed next day, Signed For etc. services as you progress through the checkout if you are in a rush. We are also happy, upon request to quote you for any other bespoke service required.
Once again apologies for the delay with the Royal Mail service - we do have many thousands of reviews saying the service we provide is quick - but as with all post, we do have to rely on 3rd parties.
Hope this helps you and your friend.
Troutcatchers le 17/11/2015 à 18h12
Great service
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Neil O. le 17/11/2015 à 09h51
Goods ordered one day and delivered the next. You can't get better than that. Fantastic service and will definitely use troutcatchers again.
Philip O. le 17/11/2015 à 00h37
Easy to order fast delivery.
Eugene H. le 16/11/2015 à 13h14
Good product, good price and good service.
Dave f. le 16/11/2015 à 09h21
All arrived very quickly, very pleased.
Louis B. le 16/11/2015 à 08h53
Brilliant service,even though one article had to be ordered in, still received the goods in four days , I will be back again , I recommend this company with four Stars.
Dennis L. Harrison. le 15/11/2015 à 13h00
Thank you for your review Dennis. We try and get orders out with-in one working day but sometimes get caught out. But if you ever need anything 'Supa Urgent' let us know and if we are out of stock, we can always try and get it drop shipped to you (dependant on supplier)
Thanks again.
Troutcatchers le 15/11/2015 à 13h43
The wensite was easy to use, Items were all correct, the order arrived the next day - very satisfied customer!
Anthony R. le 15/11/2015 à 09h56
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