Avis clients de Drawerboxes.co.uk

Everything was just fine. Lead time was about ten days (hence 4 stars) but they make to order so not bad for a bespoke product. For Customer Service, I would give six stars if I could: I asked for printed instructions to be included which did not happen, but when I called to ask for them, they were in my Inbox in 15 minutes.

Prompt, efficient and friendly service - full marks all round !

Great service, Really good soft close drawers. Good instructions and easy to put together.

Superior Quality, easy to assemble, no faff. Super service, kept informed via email. 5 stars across the board!!! Highly recommended.

Excellent customer service and superb quality products. The online videos for installation very helpful too. I would definitely order from Drawerboxes again!

Great to find a good quality replacement drawer. Reasonably priced.
Took a little longer than expected, but not too much.
Only seemed to ship when I enquired where it was. No reply to the enquiry, just out for shipment note.
.

Excellent. Unfortunate delay because of my response to a query being filtered as spam but otherwise, customer service was first rate and the drawers were exactly what I needed.

Product & delivery date as described.

Very happy with my purchase.

Long lead in period following initial order. Was advised that given social distancing rules it was taking longer than expected to process orders which is quite acceptable. Following receipt of the delivery date the goods arrived promptly.
The merchandise is perfect as a retro fit solution and has improved the ergonomics of our kitchen layout.
My only observation is that I had to remove the soft close device on the door hinges as it clashed with the draw box.

Easy to assemble. Perfect fit.

A perfect fit, and a bit shallower than stated so I didnt need to move anything.
Shipping was a bit slow, and was still showing 'in production' on the trackin on the day it arrived. But... it did arrive and it was perfect so I would definitley order again.

This was the first time I had ordered from Drawerboxes.co.uk, I am very pleased with the ease of ordering, timescale for the delivered items.

Good well made sturdy boxes.

I have just made another order for more boxes.

Well done & thanks.

Good quality and even a useless DIYer like me managed to get it all installed. A perfect fit. Only one star missing because I didn't get any tracking from DPD. Maybe not your fault.

Good quality aftermarket kitchen cupboard fitment.
Has made a big difference and much easier to see what you have in the cupboard.
Really pleased.

Its a solid product, easy to assemble, the team called me to double check my measurements, the items were packed / protected very well.

.

Always good from These guys.

Shipping good under present circumstances
Product excellent made exactly to measurement requested
Help with assemble prompt and friendly.

Arrived slightly later than expected. All items well packed nothing missing and no damage. Written instructions easy to follow and videos very helpful. All installed and job complete. Used them to replace pull out wire basket unit. Drawers much stronger and no I'll affect on cupboard doors.

Excellent product, good communication. Tracked delivery by Dpd. Definitely use again 👍🏻

Shipping good
Product great
No need to use customer service so far.

Fits in perfectly. Easy to install. Great quality product.

First the positives:
The standard of build of the drawer boxes was excellent.
Everything fitted perfectly.
The final construction is of a very high standard and totally in line with the offering on the web site.

Now the negatives:
The build is not for the faint hearted. It is really quite complex
I had asked for hard copy instructions. These did not arrive in the box. The web site did not permit downloading of useable hard copy.
The web site videos were difficult to sort out - see.

Great product well made easy to assemble and fit.

I ordered an unusual sized drawerbox and it was pleasing that it was queried before production went ahead.

Excellent service. Good quality.

From start to finish, no problems. Easy to order, with good instructions, arrived within stated time. Assembly instructions very easy to understand and videos a great assistance to those that may need them. Would recommend to anyone needing replacement kitchen drawers.

Arrive in Good Time. Fitted in Cupboard, good Instructions and does the job. Excellent.

Parts were well made and fitted together well to make a strong drawer. A little wait but these are cut to exact size to ensure good fit.