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Avis clients de Brolliesgalore

Note du marchand
5.0 1
4.9Brolliesgalore
 
 
Site MarchandBrolliesgalore
Urlhttps://www.brolliesgalore.co.uk
Tél
AdresseUnit 5/6 Polbeth Industrial Estate
West Calder
West Lothian
EH55 8TJ
Avis client
4.0 / 5
V quick and easy process.
Sally S. le 16/10/2020 à 23h13
Avis client
4.0 / 5
Shipping bang on time, can't comment on customer service really as I haven't been in contact with them. I only gave 3stars to merchandise, not because it is bad quality but because it is misadvertised as a sunflower when it is a yellow Gerbera. That may seem picky but important when you buy specifically for someone who.loves sunflowers.
Anna L. le 4/10/2020 à 19h33
Avis client
4.3 / 5
Great colour and great customer service.
Tara R. le 3/10/2020 à 17h41
Avis client
4.3 / 5
All the one i have got from you are beatfully and the shipping was very good and the price was fair too . i have got my sisters and one brother them for xmas.
Paula s. le 2/10/2020 à 11h35
Avis client
4.5 / 5
Did not need to contact, therefore, not rated customer service.
Mrs Margaret W. le 27/9/2020 à 18h21
Avis client
4.7 / 5
Beautiful design, very pleasing and elegant for ladies.
I have had my pink one for about two years, but during the heavy rains it went rusty at the top of the framework and stained the pink material inside, no doubt this happened when I folded it after the rains and the umbrella was still wet. I don't like the plastic over the handle I would like to see leather on the handle and a nonrusting material for the framework.
E. Truscott. le 13/9/2020 à 08h51
Avis client
4.7 / 5
Arrived quickly
Packed well
Did not make contact with customer service so couldn’t give 5 stars.
Michael G. le 12/9/2020 à 10h28
Avis client
4.7 / 5
I had a very good experience with this company.
I admittedly left it very late to place my order, and chose next day delivery. The company had my order dispatched within a few hours.
Unfortunately the umbrella did not arrive in time - not the suppliers fault at all. On contacting them, they were incredibly helpful and swift to respond. The resolved my issue satisfactorily, with no fuss and very quickly.
A very good company, and i would use again for sure.
Kendal B. le 11/9/2020 à 17h39
Avis client
4.7 / 5
Handle a bit awkward, big and heavy, not feminine enough.
Katalin B. le 4/9/2020 à 18h38
Avis client
4.0 / 5
Items are good quality. I live in Ireland so had to get it shipped here, most expensive shipping I have paid for anything. Shipping was more than one umbrella. Had to buy two to make it half worth while.
Martina g. le 31/8/2020 à 18h00
Avis client
4.0 / 5
Good service & speedy delivery. Pleased with product ordered.
Yvonne S. le 28/8/2020 à 21h27
Avis client
4.3 / 5
Satisfactory purchase.⁷
James K. le 28/8/2020 à 00h21
Avis client
4.0 / 5
Delivery was quick, item well packaged. It definitely opens with force! It's possible to slow this down by holding onto the shiny plastic above the handle. It's an easy open, button trigger and once up, looks good. The waterproof/ UV pongee fabric is thick and well constructed. Getting the umbrella down is more of a challenge!.

Main issue is the strength needed to get it down, therefore not suitable for frail relatives. The handle is comfortable to touch but it's too short.
L G. le 24/8/2020 à 20h17
Avis client
4.3 / 5
My golf brollies arrived promptly and are exactly what I hoped for. I intend to use them in order to be able to continue socialsing in front gardens whilst Covid threatens. I have been able to attach them to the back of my chairs so one can have both hands free.
It'd be great if the company could supply clips for this purpose!
I haven't used customer service, so I honestly can't comment. They may well deserve a five for this for all I know!
Miranda M. le 17/8/2020 à 18h14
Avis client
4.3 / 5
Very pleased with quality and design.
Shirley F. le 31/7/2020 à 23h33
Avis client
4.7 / 5
Good delivery time.
Christine g. le 31/7/2020 à 19h08
Avis client
4.7 / 5
Customer service is excellent...received my order 3 days after ordering. However before I opened it I had received an email from Brolliesgalore informing me that they had issued the incorrect umbrella. They rectified this mistake and within less than a week I had received the correct umbrella. I have given the umbrella 4/5 as the receipent has yet to use it, however it looks very sturdy, well made and stylish!
Andrea F. le 19/7/2020 à 10h10
Avis client
4.7 / 5
Beautiful umbrella selection, truely arty.
Teresa M. le 19/6/2020 à 12h02
Avis client
4.7 / 5
Surprisingly quick delivery, which is always a plus. No problems at all and very happy with the product. Will shop with you again in the future.Thankyou.
Anna W. le 13/6/2020 à 20h19
Avis client
4.5 / 5
Very pleased thank you.
A O. le 9/6/2020 à 11h36
Avis client
4.3 / 5
I wished there were more shipping options, because the only shipping option available was double the price of the item I bought, which is quite alot. The shipping was ridiculously fast though, it got to me in a single day, and I live in a different country, would have been happy to wait longer for cheaper shipping. Very happy with costumer service and over the all purchase in general. Love the umbrella I bought.
Eleonora L. le 14/5/2020 à 17h05
Hi there,

Yes this is something that we are aware of. Unfortunately the long umbrellas are too long to go via Airmail as the maximum length is 60cm so they have to go via courier. DHL is an amazing service and are currently quoting the best price over FedEx and Parcelforce. FedEx does have a TNT road service but unfortunately it's not reliable yet and we had too many parcels going missing or damaged. We will continue to look out for a reliable, cheaper yet slower courier option.

Kindest regards
Brolliesgalore.
Brolliesgalore le 15/5/2020 à 15h04
Avis client
4.7 / 5
Service delivery spot on even in this Covid pandemic. Very good updates.
Sandralucia. le 11/5/2020 à 16h56
Avis client
4.7 / 5
Great Service , delivered on time and good packaging.
Tracey M. le 9/5/2020 à 19h31
Avis client
4.7 / 5
I had the misfortune to get an umbrella which broke, the handle pulled out of the shaft. This was speedily and perfectly rectified with a replacement when I sent a photograph. An unusual failure I’m sure but ace customer service!
Trudy S. le 7/5/2020 à 17h10
Avis client
4.7 / 5
Rating excellent.
Karen A. le 21/4/2020 à 13h38
Avis client
4.7 / 5
Great quality, very happy with purchase!
Rachael P. le 28/3/2020 à 11h40
Avis client
4.3 / 5
Super quick service.
M W. le 5/3/2020 à 16h05
Avis client
4.7 / 5
Very happy with the service overall. Fast and efficient.
ADR. le 3/3/2020 à 22h34
Avis client
4.7 / 5
Excellent sellers. Very quick delivery n.
Brian B. le 20/2/2020 à 18h06
Avis client
4.0 / 5
Nice product. Prompt delivery. Good packaging.
Lizzieteaches963. le 8/2/2020 à 18h05