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Avis clients de Brolliesgalore

Note du marchand
5.0 1
4.9Brolliesgalore
 
 
Site MarchandBrolliesgalore
Urlhttps://www.brolliesgalore.co.uk
Tél
AdresseUnit 5/6 Polbeth Industrial Estate
West Calder
West Lothian
EH55 8TJ
Avis client
4.3 / 5
I wished there were more shipping options, because the only shipping option available was double the price of the item I bought, which is quite alot. The shipping was ridiculously fast though, it got to me in a single day, and I live in a different country, would have been happy to wait longer for cheaper shipping. Very happy with costumer service and over the all purchase in general. Love the umbrella I bought.
Eleonora L. le 14/5/2020 à 17h05
Hi there,

Yes this is something that we are aware of. Unfortunately the long umbrellas are too long to go via Airmail as the maximum length is 60cm so they have to go via courier. DHL is an amazing service and are currently quoting the best price over FedEx and Parcelforce. FedEx does have a TNT road service but unfortunately it's not reliable yet and we had too many parcels going missing or damaged. We will continue to look out for a reliable, cheaper yet slower courier option.

Kindest regards
Brolliesgalore.
Brolliesgalore le 15/5/2020 à 15h04
Avis client
4.7 / 5
Service delivery spot on even in this Covid pandemic. Very good updates.
Sandralucia. le 11/5/2020 à 16h56
Avis client
4.7 / 5
Great Service , delivered on time and good packaging.
Tracey M. le 9/5/2020 à 19h31
Avis client
4.7 / 5
I had the misfortune to get an umbrella which broke, the handle pulled out of the shaft. This was speedily and perfectly rectified with a replacement when I sent a photograph. An unusual failure I’m sure but ace customer service!
Trudy S. le 7/5/2020 à 17h10
Avis client
4.7 / 5
Rating excellent.
Karen A. le 21/4/2020 à 13h38
Avis client
4.7 / 5
Great quality, very happy with purchase!
Rachael P. le 28/3/2020 à 11h40
Avis client
4.3 / 5
Super quick service.
M W. le 5/3/2020 à 16h05
Avis client
4.7 / 5
Very happy with the service overall. Fast and efficient.
ADR. le 3/3/2020 à 22h34
Avis client
4.7 / 5
Excellent sellers. Very quick delivery n.
Brian B. le 20/2/2020 à 18h06
Avis client
4.0 / 5
Nice product. Prompt delivery. Good packaging.
Lizzieteaches963. le 8/2/2020 à 18h05
Avis client
4.0 / 5
Although I had problems with the delivery of my umbrellas, Christine at BrolliesGalore could not have been more communicative and helpful and resolved the delivery problem very quickly. What a delight to find such a customer friendly company.
Claire A. le 4/2/2020 à 11h49
Avis client
4.7 / 5
I've not been able to put this to the test yet, but I took it outside in a moderate wind and it didn't blow out, so that's promising. Has a good feel, and mechanism works OK. The real test of a brolly is seeing it in action, however, and I'll be interested to see how it works in strong sunshine. This is my first UV umbrella, so looking forward to using it after getting too hot using conventional umbrellas in summer.
Nigel P. le 1/2/2020 à 21h27
Avis client
4.7 / 5
The umbrellas arrived very promptly and are beautiful. Sadly the see-through one came back damaged from wind from one outing which is disappointing-it has been fixed but was hoping it would be a bit hardier.
Elisa O. le 16/1/2020 à 19h39
Avis client
4.7 / 5
Good delivery and well packaged.
Pauline S. le 27/12/2019 à 10h41
Avis client
4.0 / 5
Order arrived quickly. Disappointed with umbrella quality so returned for refund.
Rachel S. le 24/12/2019 à 16h35
Avis client
4.3 / 5
Its for Christmas presents so I haven't tried the umbrella out but it looms fine. Wouldn't know the stand had been used to look at it.
Geoffrey G. le 23/12/2019 à 16h37
Avis client
4.0 / 5
Lovely products, fast delivery.
J E. le 20/12/2019 à 08h15
Avis client
4.0 / 5
Fast shipping, disappointing umbrella, good that the website shows sizes and weights. Bad that the price was decreased by 30& soon after we purchased it.
Christopher T. le 14/12/2019 à 18h26
Thank you for your feedback on this umbrella and on our website. We are very sorry to hear that you are not happy with the quality of the item you purchased. You are still very welcome to return it for an exchange or refund.

We did however notice that you received the 30% discount on your order, as this has been a sale item for a while, so you paid the reduced price.

If you have any questions regarding this, please do not hesitate to contact us.
Brolliesgalore le 17/12/2019 à 11h19
Avis client
4.7 / 5
Received vary promptly in sturdy box. Not used any of the items yet but the handles and fabric appear to be of good quality.
Margaret S. le 9/12/2019 à 09h41
Avis client
4.7 / 5
Purchased three cat brollies as Christmas presents.
Therefore 4 stars as they look good, but no removed from packaging,or put to the ultimate wet cat in the rain test.
As to delivery and service. Quick, efficient, well packed, and trouble free. Thank you.
Hazel P. le 1/12/2019 à 21h41
Avis client
4.7 / 5
I was incredibly pleased to find this site. Having a fun umberella during the miserable colder months is a really great way to cheer things up. The range they hold is fantastic .
Prices range from affordable everyday to decadent designer .
I love my two purchases and will definitely be using this company again 3
.
Yvonne A. le 14/11/2019 à 20h31
Avis client
4.7 / 5
Easy to use website with a wide range of brollies available including those on sale. Very speedy delivery of items and excellent customer. Thank you.
Connie C. le 14/10/2019 à 10h42
Avis client
4.3 / 5
Good service.
Ganesh T. le 3/10/2019 à 17h19
Avis client
4.7 / 5
Helpful customer service when I had a problem with international delivery.
M. U. le 19/9/2019 à 22h43
Avis client
4.0 / 5
Good quality and lovely colour.
Heather B. le 9/9/2019 à 17h52
Avis client
4.0 / 5
Lovely brollie, very on trend. Also, a great slick mechanism to open it. Only marked down on the shipping payment as most products online aren’t now free.
ALISON T. le 9/9/2019 à 00h12
Go glad to hear that you love your new brolly, this range of umbrellas are so easy to open with a touch of a button. So sorry to hear you felt that our shipping prices are unreasonable though. We like to keep our product prices as low as possible and offer a fair shipping option which we still subsidise. All orders over £30 do still benefit from free UK standard delivery, but to constantly offer free delivery on a £12.95 umbrella is unfortunately not possible without putting the price up. All the best and enjoy your new umbrella! - Brolliesgalore Team.
Brolliesgalore le 9/9/2019 à 10h37
Avis client
4.3 / 5
The product was absolutely lovely, Brollies Galore were easy to deal with via their website. Parcelforce the delivery agents were not so good as they really messed me around with the delivery of the product, but can highly recommend Brollies Galore anyway if you want a special umbrella which I certainly got.
Karen C. le 6/9/2019 à 12h08
Avis client
4.7 / 5
Looks a well made product - hope it performs as well.
Joanna G. le 25/8/2019 à 17h54
Avis client
4.7 / 5
Please read below for comment.
Jane l. le 5/8/2019 à 21h26
Avis client
4.7 / 5
Got a qiality umbrella, liked the service.
Alex. le 5/8/2019 à 18h18