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Avis clients de Brolliesgalore

Note du marchand
5.0 1
4.9Brolliesgalore
 
 
Site MarchandBrolliesgalore
Urlhttps://www.brolliesgalore.co.uk
Tél
AdresseUnit 5/6 Polbeth Industrial Estate
West Calder
West Lothian
EH55 8TJ
Avis client
3.3 / 5
Quick delivery. Light and safe for children die to the plastic covering the spokes and manageable size.
Betty B. le 15/10/2020 à 18h30
Avis client
3.3 / 5
I visited the Brollies Galore website because it's pictures of the see-through umbrella with leopard markings around the edge were golden brown. However when the brolly arrived it had black leopard markings - but I ordered (I believe) the brown markings. It was a present and too late to return so I kept it. The gift was well packed and arrived a day after it was due. The same umbrella was cheaper on other sites.
I gave customer service 2 stars as I've had no dealings with them.
Anonymous. le 13/10/2020 à 11h29
Avis client
3.0 / 5
Quick delivery
Poor quality item
Not sure of customer service.
Vicky W. le 4/9/2020 à 23h30
Avis client
3.0 / 5
See comment about tip of umbrella falling off.
David E. le 25/8/2020 à 16h58
Avis client
3.7 / 5
Very happy with my order.
Isis N. le 27/7/2020 à 13h06
Avis client
3.7 / 5
I love it.
Lorraine jones. le 1/6/2020 à 21h12
Avis client
3.0 / 5
Hi,
The brolly broke the first time we used it. Pity as the colours are very beautiful and it was a birthday present for my partner . One gust of wind did it - inside out and broke a spoke. I thought they were supposed to be wind proof and was bought on that basis at well above standard prices for brollies.
Are any brollies wind proof? I remain to be convinced.
Philip G. le 13/1/2020 à 18h02
Hi there, This umbrella is indeed a beautiful umbrella but we don't advertise it as a windproof umbrella and certainly not storm proof like the winds we have just experienced here in the UK. It is indeed a strong umbrella and has many features to hold up to winds so it must have been quite a gust of wind to blow it inside out and break a rib. No umbrella is indestructible, but the closest one we have to this is the Blunt Umbrella, have a wee look as the engineering design behind them as it's very interesting. I will email you directly about your damaged umbrella - Brolliesgalore.
Brolliesgalore le 14/1/2020 à 11h01
Avis client
3.3 / 5
Disappointed with one of the brollies, see comments below.
Julia M. le 9/12/2019 à 16h22
Avis client
3.7 / 5
Arrived quickly and on time. Excellent email communication.
Daniel C. le 7/11/2019 à 19h14
Avis client
3.3 / 5
Looked much whiter on website and the flowers more vivid. Was quite disappointed overall, but needed item for immediate use.
Ann `Marie B. le 10/7/2019 à 12h01
Avis client
3.5 / 5
Not entirely happy with it, it doesn't open properly or close easily, seems the mechanics are miss aligned slightly.
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Dawn W. le 9/5/2019 à 17h03
Avis client
3.5 / 5
Love this brolly as it was replacing one I foolishly misplaced. However on receiving this one, was slightly disappointed that one of the metal frame holders is totally bent out of shape.
Paul W. le 14/3/2019 à 22h59
Avis client
3.7 / 5
Very satisfied.
Diane D. le 19/11/2018 à 19h13
Avis client
3.7 / 5
Great variety.
Miss N. le 24/8/2018 à 08h19
Avis client
3.7 / 5
Excellent service.
Louise t. le 18/6/2018 à 13h02
Avis client
3.3 / 5
I was delighted to find a 'folding' transparent umbrella but was disappointed to discover that there is no cover for it. When it is taken out of the cellophane wrapper it arrives in, it is very difficult to roll up and impossible to make look neat. I feel it would be better to charge a little more and include a cover, as all folding umbrellas have & need. I would also say that the thin, plastic loop through the handle is inadequate. A pity because the umbrella itself is quite good.
June W. le 12/10/2017 à 19h27
Avis client
3.0 / 5
Not worth the money.
Diane M. le 24/9/2017 à 15h29
Avis client
3.7 / 5
I ordered this umbrella for a 10 year old child. I wanted something a little more grown up than the 'kiddie' umbrellas, but smaller than an adult one. From the description, this seemed to fit the bill. The umbrella is very nice and good quality, but is actually larger than my own adult size umbrella. I requested that if I was not home, it should be left with a neighbour but I came home to find it had been put through the cat flap in the shed.
Tina T. le 21/9/2017 à 22h55
Avis client
3.5 / 5
This wasn't the quality I expected for the price.
Jean L. le 7/8/2017 à 09h45
Avis client
3.7 / 5
Shipping fast, reliable, but not sure about item received, seemed a bit cheap!
Bilkis. le 30/7/2017 à 11h28
Avis client
3.7 / 5
DPD are hopeless sent me a picture of my house where they had tried to deliver - wasn't even my house! Item is brilliant!
I was kept informed all the time about my order.
Eleanor D. le 29/8/2016 à 21h40
Avis client
3.7 / 5
The packaging was slightly damaged but inside it was fine. Very speedy service.
Rachel J. le 1/8/2016 à 17h21
Avis client
3.3 / 5
Brollies described as ivory had a definite Greene tinge to them so a bit disapointing. Ť65.
Jane D. le 11/6/2016 à 09h19
Avis client
3.7 / 5
Shipping OK
Brolly Good
Customer Service OK.
Gordon G. le 2/6/2016 à 20h14
Avis client
3.7 / 5
Brollies arrived broken..not very good quality.
But customer service 5star.

Thank you for your very quick response.
Doreen A. le 9/4/2016 à 02h36
Avis client
3.7 / 5
The Umberella was broken when it arrived.
I was very dissatisfied with it.

I have another due to arrive and I hope it will not be broken.

Emailed to,report it was broken and got first class service.
Sorted it all out in two days. Very happy with all they did.

Regards

Doreen
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Doreen A. le 4/4/2016 à 01h50
Avis client
3.7 / 5
Very good and efficient service, cannot be faulted. However, please see comments below
regarding the merchandise.
Jenny M. le 20/3/2016 à 16h28
Avis client
3.7 / 5
Goods were faulty but customer service excellent as I was offered a replacement or a full refund with no quibbles. (I took the refund as it was too close to Christmas to risk delivery of replacement in time.).
John. le 29/12/2015 à 18h45
Avis client
3.0 / 5
Your product and packaging were first rate. However, you were badly let down by your carrier who needed four attempts to deliver the parcel. The first two attempts gave me a delivery time however, he seemed to have stopped delivering before he came to my order. On the third attempt I was told that there were 'diversions' in the town - none were apparent to us. After a number of communications with their customer service, the package was delivered on the fourth attempt.
Jayne T. le 25/12/2015 à 01h38
Avis client
3.7 / 5
It was a quite nice umbrella.
P K. le 26/11/2015 à 23h07