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Avis clients de Jamieson & Smith (Shetland Wool Brokers LTD)

Note du marchand
5.0 1
4.9Jamieson & Smith (Shetland Wool Brokers LTD)
 
 
Site MarchandJamieson & Smith (Shetland Wool Brokers LTD)
Urlhttps://www.shetlandwoolbrokers.co.uk
Tél
Adresse90 North Road
Lerwick
Shetland
ZE1 0PQ
Avis client
4.7 / 5
Very quick service. Colour of items as good as thought they would be and hood quality.
Sheila S. le 29/7/2022 à 05h39
Avis client
4.3 / 5
Excellent service. I had a query that was quickly resolved.
Jane R. le 4/7/2022 à 06h30
Avis client
4.7 / 5
The shade card is well-organized, great to have as a reference, and will be indispensable in planning projects. Customer service is great; they tell you in advance that shipping delays should be expected. The only de-merit is in the choice of shipping for international orders. The cost is very high and comes without tracking and is slower than most. I've ordered crystal from Ireland with more convenience and less expense. I suggest finding other shipping methods for your outstanding product.
Jamie J. le 22/6/2022 à 21h31
Avis client
4.7 / 5
I am anxiously waiting for my order to arrive. Unfortunately, it takes several weeks to get to my home because I live across the pond, lol. I am sure that I will be very happy once it arrives as I have ordered from you in the past and never been disappointed.
Laurie B. le 22/6/2022 à 17h18
Avis client
4.0 / 5
Have not yet received the kit as yet but hopefully it’s not too far away! The information received re my order has been spot on.just received my kit and am very excited - thank you for the great service and the kit can’t wait to start it.
Maureen G. le 16/6/2022 à 00h05
Avis client
4.0 / 5
The wool is beautiful, the colours are so natural and consistent within each ball. BUT the balls are too big at 50gm. I will have far too much wool left over when my project is complete because of the smaller amounts needed in the Fair Isle pattern. If only the wool was available in 25gm balls, I could then have bought them instead of having all this wastage.
Jane D. le 13/6/2022 à 14h59
Avis client
4.7 / 5
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Peter v. le 8/6/2022 à 19h37
Avis client
4.7 / 5
Shipping held up I assume due to Jubilee weekend.
Margaret C. le 6/6/2022 à 00h34
Thank you for the feedback, we did post the order on 30/5 so any delays are outwith our control.
Jamieson & Smith (Shetland Wool Brokers LTD) le 6/6/2022 à 13h52
Avis client
4.3 / 5
As i have yet to receive my parcel - Im in Australia, and its covid delivery times! - Im guessing at the responses.
im impressed your algorithm assumed id already received my parcel, and await in anticipation for a what I know will be lovely!
cheers
Jennie.
Jennifer D. le 18/5/2022 à 01h26
Avis client
4.7 / 5
The process to split my order into 2 when the weight max weight was difficult. I would prefer that you do that as an option on the checkout so that I don't have to refind the items.
The cart could warn you when you reach the max weight for shipping.
Elizabeth R. le 15/5/2022 à 01h12
Thank you for your feedback, we wish that was an option too but unfortunately this is the only way we can do it. We will try to make it clearer, thanks!
Jamieson & Smith (Shetland Wool Brokers LTD) le 16/5/2022 à 14h15
Avis client
4.7 / 5
Stunning yarns.
Kazzy B. le 10/5/2022 à 20h55
Avis client
4.7 / 5
Should knit more similar items.
T Eileen. le 19/4/2022 à 22h41
Avis client
4.3 / 5
I ordered from Australia, and still had my items within two weeks. I was thoroughly impressed with this aspect of service. I have just started to make the Heritage Scarf, and although I do not normally use pure wool, as I have had issues with previous ones, this is wool is working up beautifully and I cannot wait to have a finished product. I will definitely order more from Jamieson & Smith.
Loren M. le 13/4/2022 à 23h28
Avis client
4.3 / 5
I love my yarn, and I've purchased a few skeins from J&S. My only issue is the cost of shipping to America. I realize that might be the business of overseas buying, but I'll admit, it has kept me from purchasing yarn directly. I'm heading to Shetland, and will have an opportunity to visit the shop, and I'm sure that experience is going to be fantastic!
Kathleen S. le 5/4/2022 à 22h28
Avis client
4.7 / 5
Delivery takes a while but very good product’s from this firm . Highly recommended.
Helen m. le 14/3/2022 à 01h17
Avis client
4.0 / 5
Took a little while to get here but I know they’re remote and the product is good enough to wait for. Lovely wool for fair isle knitting.
Victoria h. le 3/3/2022 à 00h16
Avis client
4.7 / 5
Good delivery time
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Teresa P. le 2/2/2022 à 03h52
Avis client
4.7 / 5
Lovely yarn and my order was pisted really quickly.
Lesley S. le 26/1/2022 à 09h54
Avis client
4.7 / 5
I made a mistake on this order and left off one colour. However, I had referred to this colour in the notes and said which dye lot I needed. It would have been great if someone had spotted this and phoned or texted me to query it. Obviously this was my fault but it perhaps could have been picked up. Otherwise, I am completely satisfied with your arrive and love buying from you!
Susanna R. le 24/1/2022 à 14h29
Avis client
4.3 / 5
Thank you, the order was completed quickly and efficiently. I just thought the postage was a little expensive for the few balls of wool I ordered.
Janice C. le 14/1/2022 à 14h22
Thank you for your feedback, we offer a flat rate of postage up to 2kg, you may find in our list of stockists a supplier closer to you that would offer a more competitive delivery cost.
Jamieson & Smith (Shetland Wool Brokers LTD) le 14/1/2022 à 14h31
Avis client
4.7 / 5
Arrived earlier than expected
Looks good quality.
Expected red to be more orangey shade.
HMJ. le 27/12/2021 à 10h39
Avis client
4.7 / 5
Great service as ever. Thank you.
Jean W. le 27/12/2021 à 00h26
Avis client
4.3 / 5
Excellent as always.
Glenys W. le 17/11/2021 à 20h02
Avis client
4.7 / 5
I have received the parcel 25th Oct.
The heritage yarns are good taste, I am satisfied.
Mayumi s. le 25/10/2021 à 12h57
Avis client
4.0 / 5
I just made sure the wool I ordered was all 2ply, I am afraid the site wasn't very friendly looking, but delivery was good.
Celia B. le 22/10/2021 à 11h38
Avis client
4.7 / 5
Fast delivery.
Elizabeth F. le 9/10/2021 à 09h50
Avis client
4.7 / 5
One item was out of stock, but Shetland Wool Brokers contacted me and let me know in advance and refunded the item. The rest arrived quickly within 3 days from ordering!
Knitting Mad Mum. le 4/10/2021 à 15h01
Avis client
4.0 / 5
Wool arrived timeously.
Lorna M. le 22/9/2021 à 23h49
Avis client
4.7 / 5
Quality products and quality service (increased shipping costs not their fault).
Ellen R. le 21/9/2021 à 22h23