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Avis clients de www.danddchocolates.com

Note du marchand
5.0 1
4.9www.danddchocolates.com
 
 
Site Marchandwww.danddchocolates.com
Urldanddchocates.oxatis.com
Tél
AdresseD&D Chocolates Ltd
Centenary Business Centre
Hammond Close
Nuneaton, CV11 6RY
Avis client
4.3 / 5
There was a slight problem with items in my order, but when I contacted them they more than adequately made up for it. Well done!
Diana W. le 31/5/2022 à 14h39
Avis client
4.7 / 5
Hi...all well except that I got an email saying 20percent off carob eggs, but there was no way to get the discount at the checkout. so I emailed customer services. on elf your people called me back and said that it didn't apply to my order!!! I think that what I paid for what I ordered, including delivery was a lot!
My daughter cannot eat normal chocolate as it gives her a migraine..so it has to be carob for Easter.
Just a bit disappointed!
Mary Anne P. le 5/4/2022 à 12h42
Avis client
4.7 / 5
Another great experience with this shop! One of my items was slightly wrong, emailed customer service and they were apologetic and quick to send a replacement.
Eleanor S. le 5/4/2022 à 01h01
Avis client
4.7 / 5
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Oya D. le 4/4/2022 à 14h20
Avis client
4.7 / 5
Very speedy service by D & D again and good value products. Good to know my allergic daughter is safe with their productrs :)
The delivery was strange. we were told it couldn't be delivered ( though we were in) & rearranged for another time which worked in the end. D & D very proactive in phoning to tell us it needed to be re-delivered though.
R C. le 21/2/2022 à 13h56
Avis client
4.3 / 5
These chocolates are really tasty dairy free chocolate (not as sickly sweet as a lot of others, but also not as bitter as dark chocolate), there’s a good variety of shapes and the foil rappers are a lovely range of colours. I bought these to make a plastic free advent Calendar for my daughters, but unfortunately they did come with lots of plastic packaging which I was disappointed about. If they could come in a paper bag that would be fantastic.
Kate M. le 6/12/2021 à 08h42
Avis client
4.7 / 5
Was problem with 1 of products was sorted straight away another delivered Wed from me reporting it Mon .All good when a company puts thing right straight away.
Maureen L. le 6/10/2021 à 19h06
Avis client
4.3 / 5
Good delivery, good product.
Nienke K. le 31/5/2021 à 00h23
Avis client
4.7 / 5
Shipping times were not communicated upon purchase by I was pleasantly surprised when they arrived with plenty of time before Easter.
Marshall P. le 7/4/2021 à 21h21
Avis client
4.7 / 5
Excellent service, excellent chocolate. We have used D&D chocolate for years and have only ever had damaged boxes once, which were replaced immediately. Thank you D&D.
Lynne S. le 17/3/2021 à 17h31
Avis client
4.7 / 5
We are very happy with our order, and so glad to have found some nice chocolate that is not only nut free, but also made in a factory without nuts. And it really does taste good! Our kids especially like the flavours - the raspberry and the orange - and my husband and I both like it - really good quality!
Lucy W. le 7/3/2021 à 18h36
Avis client
4.0 / 5
Not liking the new ingredients!
Hayley. le 13/2/2021 à 14h38
Avis client
4.7 / 5
Well packaged, quick delivery. Delivery is quite expensive unless you buy a lot. Might prefer cheaper, slower postage option.
Jackie K. le 1/2/2021 à 18h11
Avis client
4.7 / 5
The tree chocolates were disappointing as the strings became detached from the chocolates so they fell from the tree.
Joan G. le 3/1/2021 à 17h59
Avis client
4.7 / 5
I would like to apologise for my earlier review.
Someone had taken the delivery and taken the packaging off even though it was addressed to me.
They have been found today.
Ricky W. le 18/12/2020 à 20h35
Avis client
4.0 / 5
Good experience with D&D when I had to source a gift for a team with mixed dietary needs. It was a relief to find a supplier with clear information regarding nuts etc. Answered my email with a specific query promptly and with all the details requested. The product was good too! My only area for improvement was that I didn’t get any update on shipping between the order being placed and getting the notification that it was arriving that day. It would be helpful to get an estimated delivery date.
Roz S. le 18/12/2020 à 07h15
Avis client
4.3 / 5
Great tasty products ; ordered via a clear website.
Good info regarding status of order etc only let down by Delivery service who failed to delivery 2 weeks in a row - I ended up having to go & collect from their local depot.
Elizabeth C. le 28/10/2020 à 17h55
Avis client
4.7 / 5
Excellent products as always.
Jennifer G. le 24/10/2020 à 18h54
Avis client
4.7 / 5
Awesome product. Great customer service.
Sara W. le 30/5/2020 à 10h16
Avis client
4.0 / 5
I wish they didn't use the polystyrene nuggets as packaging, but the carob is as great as ever.
Jenny N. le 16/4/2020 à 09h58
Thank you for the feedback, we are always looking for ways to improve and will look at what we can do.
www.danddchocolates.com le 16/4/2020 à 14h52
Avis client
4.7 / 5
We were very satisfied.
Gabriela F. le 16/4/2020 à 07h16
Avis client
4.7 / 5
I bought these for my sister, who is allergic to chocolate. She really loved them - says they taste just like the real thing!
Alex. le 10/4/2020 à 12h02
Avis client
4.7 / 5
Absolutely delicious!
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Tanya S. le 22/1/2020 à 10h55
Avis client
4.0 / 5
It's great to have carob gifts, as my dad can't eat chocolate. He loves them. I've been buying from D&D for a few years now, and there is not much change in the products. I'd love to have more to choose from, especially at Christmas. Thanks.
Emily A. le 19/12/2019 à 16h22
Avis client
4.5 / 5
I was recommended this carob bar by a friend with allergies. It is rich and delicious. My only problem is that I eat too much of it and too many bars too fast !

I am sorry, please forgive me for this - It would be great if you could somehow produce an ORGANIC version - with the soya being organic, as opposed to GM - as for an organic eating person I wonder what is going into my body - but that is a quibble I suppose most people would not be aware of or consider.

Thank you.
Cha H. le 15/10/2019 à 01h03
Avis client
4.7 / 5
My problem is cost.When I consider the amount spent with you over the past years a regular small discount would help!!
Stan M. le 3/10/2019 à 12h24
Hi Stan, We always look to run promotions to discount products where appropriate.
www.danddchocolates.com le 4/10/2019 à 10h16
Avis client
4.7 / 5
Having been a non chocolate eater for 20 years plus; it is good to find a supplier of quality Carob product at sensible prices. Good range of seasonal as well as bars & everyday eating options ;
again not loaded with sugar or other additives.
Elizabeth C. le 22/3/2019 à 18h36
Avis client
4.7 / 5
Only thing I would fault D & D on, is the packaging ... or more precisely the lack of it in the box.
Box was just about strong enough for 2 x 1kg Carob; but having no packaging the 2 bags shot around in the box & had nearly broken free by the time it arrived !
Elizabeth C. le 25/4/2018 à 11h38
Avis client
4.7 / 5
Had I waited 1 week to place my Easter order I could have had a 20% discount! So much for trying to save a rush at both ends..
However hoping carob will be the answer to my granddaughter's chocolate allergy.
Sue P. le 14/3/2018 à 12h00
Avis client
4.7 / 5
I wish you would use parcel force so they could be delivered to a local post office as I am not usually in when they are delivered and the depot to collect is not local to me.
Dianne T. le 27/11/2017 à 23h37