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Avis clients de The Stick & Cane Shop

Note du marchand
5.0 1
4.9The Stick & Cane Shop
 
 
Site MarchandThe Stick & Cane Shop
Urlhttps://www.stickandcaneshop.co.uk
Tél
AdresseUnit 5/6 Polbeth Industrial Estate
West Calder
West Lothian
EH54 6PF
Avis client
4.7 / 5
Extremely helpful and professional service. Can't comment on quality yet but the ferrules certainly look the business. Thanks.
George W. le 6/5/2021 à 18h29
Avis client
5.0 / 5
Great product with excellent next day deliver. Stick was well packed and met expectations as to quality.
Walter K. le 1/5/2021 à 19h57
Avis client
5.0 / 5
I highly recommend this company.
Peter M. le 30/4/2021 à 18h25
Avis client
5.0 / 5
Well pleased thank you.
Howard k. le 30/4/2021 à 17h59
Avis client
4.7 / 5
I HAD A PROBLEM WITH STICK CLICKING
CUSTOMER SERVICE TOLD ME TO TIGHTEN THREAD ON STICK
ALL NOW GOOD
EXCELLENT SERVICE.
STEPHEN J. le 30/4/2021 à 16h40
Thank you for your review.

We are very sorry to hear that your stick is experiencing a clicking sound during use. Typically this results from the tightening nut in the telescopic section not being secured tightly after adjustment, rather than being a problem the bungee cord running through it. If you look down the shaft from the handle and then tighten the nut clockwise, this should prevent it from rattling.

We have also emailed you directly regarding this to help resolve this for you. If the advice above does not help, we have sent Freepost returns information to have this returned to us for repair or replacement.
The Stick & Cane Shop le 30/4/2021 à 12h58
Avis client
5.0 / 5
Great Walking stick and customer service. The Atlas Stick is strong and sturdy - gives my partner (who is 6ft 5” tall and has a bad back) the confidence to get out walking again. Would highly recommend.
A Very happ customer. le 29/4/2021 à 19h26
Avis client
5.0 / 5
The Stick and Cane Shop were excellent suppliers - working quickly without fuss. Excellent product and speedily delivered.
Richard D. le 29/4/2021 à 18h31
Avis client
4.3 / 5
Fabulous product! Really pleased to give it to my partner for a special birthday gift. Thank you to all at The Stick and Cane shop who provided customer service way beyond the norm to help me choose the shepherds crook and then again when the couriers managed to send it via the scenic route. You were amazing, thank you once again. Highly recommend!
Anonymous. le 26/4/2021 à 21h15
Avis client
5.0 / 5
Great service; excellent product.
Allan W. le 26/4/2021 à 21h09
Avis client
4.3 / 5
Very happy with product my wife says it is very sturdy 😀
John p. le 26/4/2021 à 18h25
Avis client
5.0 / 5
Wonderful, robust adjustable walking stick that is perfect for hiking - it even has this little spring-loaded tip that gives a little push-off when lifting it. Would thoroughly recommend.
Jayne P. le 26/4/2021 à 14h54
Avis client
4.3 / 5
Good service fastdelivery.
Richardson H. le 26/4/2021 à 10h32
Avis client
5.0 / 5
Delighted with the service and despatch speed/ packaging.
This was my second purchase of the same adjustable- this time
the model with a shock absorber. All very smooth and swift.
Andrew T. le 25/4/2021 à 18h44
Avis client
5.0 / 5
Excellent choice of sticks and very speedy delivery. Highly recommend.
Carole H. le 25/4/2021 à 16h43
Avis client
5.0 / 5
The item was well packed and arrived on the date given.
Patricia O. le 25/4/2021 à 11h48
Avis client
5.0 / 5
Excellent service and assistance with correct item required. Prompt delivery and good quality walking cane. Would not hesitate to use this company in the future. Highly recommended.
Stuart L. le 23/4/2021 à 23h25
Avis client
5.0 / 5
Good price, fast delivery & exactly as described.
Anne D. le 23/4/2021 à 07h24
Avis client
5.0 / 5
I made a stupid mistake when ordering online and I was contacted and the matter dealt with promptly and politely.
the speed of delivery was exemplary.
Bridget W. le 22/4/2021 à 17h07
Avis client
5.0 / 5
Excellent quality black derby 36" walking stick. Excellent service - would happily buy again from The Stick & Cane Shop.
Richard P. le 22/4/2021 à 16h46
Avis client
4.7 / 5
A very well made stick and seat solidly made and will have many happy years with it.
A very well made stick nicely made ,solid build. le 20/4/2021 à 09h38
Avis client
5.0 / 5
Love the stick. Bought it for my husband's birthday and I'm really impressed with the quality and finish.
Sheila. le 19/4/2021 à 19h22
Avis client
5.0 / 5
Very pleased with this sturdy good looking product. Helps me a lot.
Tim N. le 19/4/2021 à 18h45
Avis client
5.0 / 5
Works a treat. Very stable and feels ‘right’ with the anatomical handle. Customer service was brilliant. I forgot to mention the shortening length when I bought it and they sorted it out no problems. I couldn’t believe how quickly it was delivered too! I will be using the site again in the future when I need to.
Adam K. le 19/4/2021 à 17h53
Avis client
5.0 / 5
So easy to order items either on the website or by phone.
Arrived really quickly and in perfect condition. Highly recommended.
Robert C. le 19/4/2021 à 16h50
Avis client
5.0 / 5
Fantastic Service!

Easy to use, cut to size and from ordering to receiving was only 3 days!

Will definitely use again and will absolutely recommend.
Grace. le 18/4/2021 à 17h48
Avis client
5.0 / 5
Very Happy.
Geoffrey T. le 18/4/2021 à 13h30
Avis client
5.0 / 5
Prompt service and the item was delivered well packaged.
Marion H. le 18/4/2021 à 11h13
Avis client
5.0 / 5
Quickly deliverd. well wrapped.

Excellent service, excellent product, strong, stable and good looking.
David L. le 16/4/2021 à 18h10
Avis client
4.7 / 5
Great product and fast delivery, just a little expensive in shipping costs but great all the same.
Miss L. le 12/4/2021 à 12h51
Avis client
4.3 / 5
My first time involved with the stick&Cane shop won't be my last from talking with the staff who were very kind&understanding to getting my delivery it was a very positive experience
My only issue was with the courier FedEx
My delivery didn't arrive until after Easter weekend.
Paul F. le 11/4/2021 à 09h54