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Avis clients de www.clickonbathrooms.co.uk

Note du marchand
5.0 1
4.5www.clickonbathrooms.co.uk
 
 
Site Marchandwww.clickonbathrooms.co.uk
Urlhttps://www.clickonbathrooms.co.uk
Tél
AdresseUNIT 2 BURNHAM WAY
SYDENHAM
LONDON
SE26 5AG
Avis client
3.3 / 5
Potterton Prima 50F Thermostat Control Knob - item is way over priced for what it is (but same everywhere) but came fairly quickly and fitted the boiler.
Neil E. le 6/7/2018 à 14h03
Avis client
3.7 / 5
Your service was brilliant, unfortunately Parcel-force let you down..! driver drove straight past the site then returned to depot, spent the best part of a hour on the phone to Parcel-force and was told it would be re-delivered on the Saturday, i thought it best to check in the morning it was on its way..only to be told it wouldn't be delivered until Monday, Which was no good, it needed to be installed on the Saturday as concrete was being pumped in at 7am Monday morning, appalling courier.
Will f. le 10/6/2018 à 14h37
Avis client
3.0 / 5
Shipping got well messed up. paid for next day. it arrived after 4 days.
Clive H. le 8/6/2018 à 17h33
Avis client
3.7 / 5
Product was as requested and delivery good too.
Martin S. le 3/5/2018 à 23h14
Avis client
3.0 / 5
Item missing I order 6 recieved 5
.
Afrim R. le 16/9/2017 à 09h14
Avis client
3.7 / 5
This item is manufactured by Zilmet not Vaillant and as such the description is misleading this also means it is not an OEM part as advertised as OEMs are manufacturers who resell another company's product under their own name and branding. That having been said the item is compatible with boilers noted in the item description, this is however an important point as the price difference between this item and one with a Vaillant stamp is considerable.
Stan. le 14/7/2017 à 12h17
Avis client
3.7 / 5
I give the shipping 1 star because of the size of the box it was delivered in I know why the p&p price was so expensive from the box size that's how you make more money by charging more for the p&p then the cost of the item.
Jason B. le 18/6/2017 à 10h48
Avis client
3.0 / 5
Note this is not a Vaillant branded part but a Zilmet branded part - the product description does not make this point clear although I understand this product was an OEM part on older Vaillant boilers. It needs to be clear as Zilmet branded vessels can be purchased for less then Vaillant stamped vessel's.
Charlie. le 5/4/2017 à 21h46
Avis client
3.7 / 5
Telephone service was great.Delivery was a problem £14 paid for Saturday delivery but didn't arrive until Monday. I think I'm due a refund.
Great. le 17/2/2017 à 14h47
Avis client
3.0 / 5
Out of box failure, not happy, Aqualisa repaired under warranty so all is now good.
Don S. le 16/2/2017 à 19h45
Avis client
3.0 / 5
Didn't get the part for over a week and no response to e-mails. However the part is what I wanted. Just got to fit it now.
Raymond L. le 6/2/2017 à 21h53
Avis client
3.7 / 5
Instructions were not easy to follow.
Chris R. le 30/1/2017 à 22h06
Avis client
3.7 / 5
Good customer service and goods but very slow delivery.
Alan P. le 22/1/2017 à 22h18
Avis client
3.0 / 5
I paid for a Saturday delivery and the item did not arrive until the Tuesday I was not offered a refund on the shipping.
Justyn C. le 12/1/2017 à 22h47
Avis client
3.7 / 5
In fact have not evaluated the merchandise yet but it is a OEM part so I have no concerns.

You only find out how good the company is when things go wrong. The part was not delivered but after I contacted customer services another part was sent out without delay. Thanks.
Chris C. le 16/12/2016 à 15h52
Avis client
3.3 / 5
Shower arrived within suggested time, but remote unit didn't. Telephoned and was told they had just come in and would be dispatched first class royal mail. One week later and nothing delivered. Called again to be told they had been delivered that day (thursday 17/11) and were being dispatched by royal mail 1st class. Asked it they could confirm my unit was dispatched and was told yes. Now saturday and still not delivered. Annoying because the web page showed both shower and remote as stock items.
Reece H. le 19/11/2016 à 19h02
Avis client
3.7 / 5
.Ordering was simple and the product was despatched quickly. But Royal Mail lost the package!

Clickonbathrooms sent a replacement without quibbling. I just wish they would use a different courier.
Colin M. le 22/9/2016 à 11h48
Avis client
3.0 / 5
Excellent product at a fantastic price, unfortunately delivery updates are terrible and I Paid for next day 24hr delivery but still took 4 days to arrive!
Simon s. le 5/9/2016 à 20h50
Avis client
3.0 / 5
Item sent to the wrong address. Address inside was correct but wrong house number on the label. We were lucky to receive it promptly. Item was received nearly a week after placing the order - not so good for first class delivery.

Item is excellent.

Phoned customer service once and was told item was send (3 days after order placed), 1working day later phoned by customer services to say Royal Mail had cocked up and item would be delivered in 2 days. Not too impressive but at least they calle.
Don P. le 23/8/2016 à 12h40
Avis client
3.7 / 5
Although we ordered the incorrect part for the boiler, the parts were sent quickly and when returned were refunded without quibble. Good service.
Jo C. le 3/8/2016 à 12h45
Avis client
3.3 / 5
Disappointed address label did not carry alternative delivery instructions so I had to collect from delivery office.
W W. le 22/4/2016 à 14h22
Avis client
3.0 / 5
The 2-3 day delivery took 7 days because the first package never arrived. After contacting Clickonbathrooms the second time they did dispatch the order again for next day delivery.

Good firm let down by poor shipping.
Barry C. le 28/3/2016 à 20h43
Avis client
3.7 / 5
Second class postage was expensive.
Carol A. le 16/3/2016 à 17h42
Avis client
3.3 / 5
Good service .reasonable prices
price including postage would be really good.
Harminder S. le 16/2/2016 à 08h57
Avis client
3.7 / 5
Goo service, correct some shipping problems proppy and friendly.
Brian H. le 24/1/2016 à 00h17
Avis client
3.0 / 5
Took ages, had to call 3 x to get a logical response, and then 1 of the 2 items which arrived was incorrect, price was good though in fairness.
Mark S. le 13/1/2016 à 19h49
Avis client
3.7 / 5
All Good.
Leslie G. le 10/12/2015 à 23h44
Avis client
3.7 / 5
The item was not as pictured as the key for the valve was not included, the reason I purchased this item and not another cheaper offer online. The item apart from this issue was as I expected and was genuine.
Barry P. le 22/11/2015 à 20h47
Avis client
3.3 / 5
There was a mix up with delivery, the office were fabulously helpful & accomidating.
Georgina G. le 10/10/2015 à 15h13
Avis client
3.7 / 5
Shipment arrived later than expected
Shower offered good value for money.
Peter B. le 2/9/2015 à 23h10