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Avis clients de homescents

Note du marchand
5.0 1
4.4homescents
 
 
Site Marchandhomescents
Urlhttps://www.northumbrianbotanicals.com
Tél
AdresseUnit 1 & 3 The Courtyard, Ochrelands, Hexham
Northumberland. NE46 1SB
Avis client
4.7 / 5
Great customers service as usual. Shipping really fast but would be good to get a time for delivery.
Karen W. le 30/1/2018 à 10h53
Avis client
4.5 / 5
Courier did not follow instructions as to where to leave goods in our absence.
DUNCAN B. le 20/11/2017 à 15h43
Avis client
4.7 / 5
Delivery arrives with helpful advance notice and the option to change arrangements. Merchandise always arrives in good condition.
Hannah H. le 24/3/2017 à 17h41
Avis client
4.3 / 5
Expensive delivery charge but other than that can't fault homescents at all!
Ivana s. le 27/11/2016 à 18h50
Avis client
4.3 / 5
Products seem to work, nice compact packaging, fast delivery. Thanks.
Deborah J. le 18/11/2016 à 19h02
Avis client
4.3 / 5
The products are fantastic.
My only issue is for the Interlink delivery. They sent texts telling me the day it would be delivered and, on the day, what hour time slot it would be delivered in. So I left work early to ensure I was home for it. I heard nothing more that day & no delivery.
At work the next morning I got another text saying it would be delivered in a few hours! I couldn't be home so asked for it to be left securely in my back garden, it was left in plain sight by my front door!
Melissa S. le 30/10/2016 à 13h48
Avis client
4.0 / 5
Great idea for a company. If only more people were plugged in to saving the environment.
VAUGHAN T. le 28/9/2016 à 09h42
Avis client
4.7 / 5
Excellent products which arrived in perfect condition and quickly. These products are very gentle for sensitive skin and contain no manufactured products or added fragrances.
Roy F. le 7/7/2016 à 15h22
Avis client
4.0 / 5
Shipped fast.
James N. le 27/6/2016 à 19h09
Avis client
4.7 / 5
Amazing product. The unscented is the only product that I can use with my pets.
Stacey S. le 6/5/2016 à 22h07
Avis client
4.7 / 5
Great service and loved the products. the only minor gripe I have is withthe packaging.
Zereen L. le 11/4/2016 à 10h29
Avis client
4.3 / 5
Shipping service is excellent just a little pricey.
Deborah R. le 29/2/2016 à 19h33
Avis client
4.7 / 5
Service was absolutely excellent, product well packed and fast delivery.
JP D. le 25/1/2016 à 11h57
Avis client
4.3 / 5
Woollens and delicates not a problem but my towels were as stiff as boards - seems a tough nut to crack if you don't own a tumble dryer.
Carole P. le 21/1/2016 à 12h15
Thank you for your valued comments and I am sending you a Try me size of our 100% natural Laundry softener for you to add to the machine when washing towels. We look forward to hearing again from you.
homescents le 22/1/2016 à 09h41
Avis client
4.7 / 5
Homescents offer a very good service and some great products. I cannot fault them on anything.
Brigid H. le 19/1/2016 à 15h30
Avis client
4.7 / 5
Good so far..
Gillian W. le 11/12/2015 à 10h15
Avis client
4.7 / 5
Prompt delivery. Professional friendly service. Will definitely use this company again.
SJ T. le 3/11/2015 à 13h19
Avis client
4.7 / 5
Good service great products all fab.
June h. le 15/8/2015 à 15h22
Avis client
4.7 / 5
Fast & efficient service. pleasant polite & most helpful. good quality products.
slight draw back is a £50 spend for free delivery but i always manage to spend enough!
June h. le 15/8/2015 à 15h03
Avis client
4.3 / 5
I have bought 3 items from the company,a washing up liquid,laundry liquid and last chlorine free bleach.
I would say that so far I have been really impressed with the laundry liquid but disappointed with the the washing up liquid ,it is very expensive and nowadays it is easy to find in supermarkets eco friendly washing up liquids at the fraction of the price and a large volume of it compared with what is on offer with homescents.
Nassima m. le 28/7/2015 à 00h52
With regard to our eco washing up liquid, many eco friendly washing up liquids can include harmful synthetics especially synthetic fragrances -Home Scents really is 100% natural and we list ALL the ingredients on the back label and website. You only need just a small amount squirted as you run the hot tap for natural foam - no harmful residues.
homescents le 28/7/2015 à 09h26
Avis client
4.3 / 5
Great product great service Donna was very helpful.
DUNCAN B. le 1/7/2015 à 14h26
Avis client
4.3 / 5
The shipping showed that it could not be delivered the next day. That was fine for me because I wanted it to be delivered the day after. Instead the box was delivered the next day.
Rosanne B. le 18/5/2015 à 12h22
Avis client
4.7 / 5
Prompt delivery. informative emails. good experience.
Wendy Ann W. le 17/5/2015 à 20h51
Avis client
4.7 / 5
Smells lovely! Very prompt service. Perhaps the company should offer a slower and cheaper delivery option for those not in a rush.
Secret Squirrel. le 15/5/2015 à 22h39
Thank you for your lovely comments. Royal Mail is cheaper and slower option for parcels under 2 kilos, but over 2 kilos it becomes very expensive. We regularly monitor courier rates available. Currently our couriers provide a 2 hour delivery window with the options to leave in a safe place, change delivery day. Order received by 12 noon are usually despatched same day for next day delivery (except Friday despatching).
homescents le 17/5/2015 à 13h14
Avis client
4.3 / 5
Only issue I have is cost of shipping. wish there was a lower cost/slower option.
Claire M. le 20/4/2015 à 18h28
Hi Claire
Thank you for your comments, we find most customers want fast delivery. Royal mail over 2 kilos is expensive which is why we only use it for under 2 kilos. Our courier is next day and provides a time slot delivery which people like and the opportunity for the customer to change the day or give a safe place to leave their parcel. However I will investigate a slower option and if I find a reliable service will add it to the website shipping options.
Warm Regards
Judith
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homescents le 20/4/2015 à 23h10
Avis client
4.7 / 5
All great, but Donna got my surname wrong on the mailbag, which is annoying!
Helen D. le 13/4/2015 à 19h41
Dear Helen
Please accept our apologies for mis-spelling your name and trust this will not stop your enjoyment of our Green Fingers Therapy products and returning to Home Scents and Violet's.
Warm Regards
Judith.
homescents le 14/4/2015 à 10h48
Avis client
4.7 / 5
Great customer service from Homescents!
.
Rosanne B. le 24/1/2015 à 13h37
Avis client
4.3 / 5
Good customer service.
Mrs Burchell. le 14/12/2014 à 20h48
Avis client
4.3 / 5
So far I've really found the products I've used very good. I've cleaned out the dishwasher and now it doesn't smell when we wash our dishes. The toilet cleaner actually did a better job than the products that I usually use, and smelt a lot better too.
Jo S. le 24/11/2014 à 19h50
Avis client
4.0 / 5
Love the scent, bulk buying, quick delivery and suitability for a child's eczema skin. Brilliant.
Sarah C. le 10/9/2014 à 18h02