Avis clients de Admiralty Ship Models

Professional website. Effective online purchasing. The customer service, by email and on the phone was very good, with professional and reassuring confirmation of all the stages of the transaction. The packaging was exemplary. In reality the boat matches the website images, and is a good quality object. I was very pleased with the service received from beginning to end.

Excellent product, communication, service and delivery.

They responded promptly to all my messages and attended to all my questions and subsequent requests.

Everything went exactly as they said and it went quite smoothly on the whole. I was initially apprehensive about the idea of having something which looks so delicate being sent via courier but it made the journey quite safely.

If I were looking to buy another model ship, Admiralty Ship Models is where I'd begin again.

Very satisfied with my purchase.

Extremely well packaged and delivered promptly at the right time. One star deducted simply because I asked for the package to be left behind the garden fence but it was left in front where I couldn't see it from my house. Fortunately, this is a safe area so there was little risk of theft or damage and I was looking out for it.

Very nice and competent presales contact.
Ship model is beautiful, exactly as on photos. Price/quality ratio very good and I have looked at hundreds of similar sailing yacht model offers.
Model arrived 4 days early and in perfect condition. Packaging could resist a nuclear warhead. Almost needed a chainsaw to unpack ;).

It was a pleasure doing business with this company. Bought this as a last minute gift for my Dad's 60th Birthday. Spoke to Karin who was very helpful and replied quickly even out of working hours and they shipped the model safely packaged well in time for my Dad's birthday and it arrived the next day! The detail on the model is amazing you can tell someone has spent hours building this. My dad is so pleased with it.

The packaging was fantastic, I had purchased a larger model of Victory some while back. It came fro USA, smashed in bits upon arrival. So I was somewhat hesitant to purchase from you, You have made it very safe for bumps and poor handling with very good support in the box itself.. So most happy, thanks.

Great. This is the 4th item I've bought from this company and if I had the room would certainly buy more!

Really excellent product and service. Absolutely delightful wee boats, make everyone smile. Turned a pretty sterile boring bathroom into a charming little room. Staff, really helpful and friendly. Totally recommended.

Thrilled with my purchase and it arrived very well packaged to the USA. My experience with this vendor was excellent and I will definitely do business with them again. This is a gift for my husband’s 60th on the 7th and I cannot wait to see his reaction when he opens it. Thank you!

Absolutely charming wee boat. Superb build and detail. I have 2 on my bathroom window sill, now everyone wants to use the Loo! :-).

Customer service couldn't have been better. Thank you, Karin.

The ships are excellent value for money.

However, delivery was expensive as DHL charge a minimum extra charge of 14 euros to cover the risk of payment default (they say). That's in addition to the initial delivery charge of £15 and VAT.
Also, the corners of two sails had been shaken loose en route: only noticeable on close examination.

She was everything I hoped for and is absolutely beautiful. I can't believe how much care was taken in the packing of my ship. Nothing was going to come loose or break. I was also very impressed by the way the company kept me informed throughout, right up to delivery.
Thank you.

Unbelievable packaging. The boat was really well packed to avoid damage in transit. It worked, the boat arrived safely and in tact. The shipping information was thorough and excellent.

What excellent customer service, nothing was too much trouble. It's my husband's birthday today and he has just opened the box and is absolutely delighted and thrilled to be the owner of a Blue Nose. Packed very securely, courier service was excellent and would recommend Admiral Ship models a hundred fold.

Outstanding service and exceptionally quick delivery. The model is superb. The attention to detail is quiite unreal. Great value for money.

I needed to return a ship to 'Admiralty Ship Models' recently. Sadly, I explained my predicament and they responded to me, with sincere compassion, kindness and genuine courtesy.
The ship was expertly made, its details were precise and how the skilled craft person rigged those ropes, is awe inspiring. The pride shows.
Would we buy again? Yes, without hesitation.
Admiralty Ship Models are a professional, honest Company, who consider their clients, are worth caring about..

Sincere Gratitud.