Avis clients de warmthru.com
I have been buying Warmthru heated clothing for a number of years, and can highly recommend the customer service and quality.
This was my first try with their Ski Gloves, and, although they're not quite as warm as other Warmthru gloves/Hotmitts, having dextrous fingers whilst wearing them is a huge boon (eg. being able to clip on a dog lead..!). :-).
Julie T. le 10/2/2026 à 23h56
Warmthru products British made Based in Edinbough I have had one of there Heated Motorcyclist Vests for app three years, using it consantly throughought each winter .They are ecellent Quality and do there job perfectly.I recommend there products constanly. Buy a Warmthru Vest or heated gloves and you won't regret it. Excellent customer service and help.
Peter Carlisle. le 17/1/2026 à 16h27
Quality products, fast shipping, excellent customer service.
Can't rate Warmthru highly enough and wouldn't use anyone else.
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John F. le 11/1/2026 à 14h46
Spare battery arrived much quicker than expected on normal delivery service.
David H. le 17/12/2025 à 17h58
Très content.
Beau C. le 11/12/2025 à 10h12
Excellent customer service, fast delivery. Rang me to check on something about the order which shows me the level of customer service offered and the batteries arrived the next day. Thank you.
John F. le 24/11/2025 à 22h18
I've been buying from Jack and Warm Thru since 2016 and I can not say enough good things about either. I truly appreciate the customer service I've received, and know that I could not get through the winters without their help!
Evelynn K. le 1/11/2025 à 17h26
Good seller even though was missing an item, it was quickly sent through.
Jill D. le 20/10/2025 à 18h48
Very good customer service, ordering system and quick postage.
Ranjit B. le 23/2/2025 à 08h06
Have yet to receive the delivery..
Martin K. le 2/2/2025 à 13h05
I got my 2 batteries but they were contained in a left glove. Now I have one free left glove of no use at all. If you pay the postage i will happily send it back. Alternatively, you could send me a right hand glove to keep it company.
William B. le 4/1/2025 à 04h29
Hi, we would have sent you an accompanying letter of explanation with the glove/batteries stating that it is tricky sending loose batteries by post or courier - sometimes packages are X-Rayed and will be returned if they contain 'Hazardous' Goods, which is how loose batteries are defined. That is why we connect them to jack plugs inside the glove pockets. The batteries then become part of a product, which is permissable. (We lose money this way).
If we did not include such a sheet, which also asks you to dispose of the glove in landfill after removing the batteries, I apologise. Also explained in the accompanying sheet is that the batteries are not compatible with the glove therefore sending another glove would not be a good idea.
warmthru.com le 4/1/2025 à 14h12
Excellent service and great product, although early days.
Kevin R. le 20/12/2024 à 13h16
Great service, friendly & helpful staff.
John M. le 29/11/2024 à 21h23
Only reason I have given 3 for customer service is due to incorrect information on website regarding specifications for battery life which I made my purchase decision on!
Owner apologised and confirmed that website was inaccurate as direct heat has been boosted by factory with an impact on longevity of each charge, however product is now waterproof.
This means if going on long hike in cold weather at high setting you would rather than 2 batteries require 3-4 batteries.
John M. le 23/11/2024 à 18h47
Hi John, revisiting our website we offer 3-6 hours heating time for our SuperVezzoo Vest. So that's 3-4 hours heat, at maximum, in continuous use. Drop down a setting it becomes 4-5 hours and at the lowest setting 5-6 hours. Customer feedback tells me that most folks start on Max. then drop down to a lower setting. Carrying a spare charged battery doubles this time. Sorry if this isn't enough but it is a lot more than is available on many competitor vests. I did advise that our website is incorrect but it turns out otherwise - it was edited some time ago in anticipation of our change to: more heat-less time.
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warmthru.com le 27/11/2024 à 12h01
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Ranjit B. le 18/11/2024 à 07h37
These work even better than I hoped and I cannot fault this company, its product or the service.
Marianne S. le 21/10/2024 à 10h27
As below.
Mick s. le 4/10/2024 à 10h23
Thank you very much for your service and generosity.
Ranjit B. le 18/2/2023 à 21h57
Fast delivery and good quality.
Keith P. le 12/2/2023 à 12h27
DHL have confirmed delivery of my purchase, but not to my address even though they had the correct address. Please sort this out or I shall cancel payment.
Michael W. le 6/2/2023 à 21h49
I am a repeat customer at Warmthru - the ONLY place to buy high quality heated clothing.
Their customer services are second to none; you can buy from Warmthru with complete confidence.
If I could give a sixth star, I would..!
Julie. le 26/12/2022 à 21h29
Love t0 but not got them yet.
Ian H. le 19/12/2022 à 12h54
Excellent product. Excellent service. Excellent Delivery.
John P. le 22/10/2022 à 20h04
They have not arrived as of 15.46 on 06/05/22.
Rod H. le 6/5/2022 à 16h47
Hello Mr Hawkins, hopefully your products have arrived now. Apologies for the delay.
warmthru.com le 15/5/2022 à 07h04
Excellent company rapid delivery good quality product.
Paul G. le 27/1/2022 à 20h35
Wonderful!
Dianne L. le 23/1/2022 à 20h49
Effective gloves for winter cycling with silk liners for someone with Raynaud's. Buy a pair every 2 years because the stitching gives way and can only repair so many time. Recommended.
Ranjit B. le 19/12/2021 à 19h59
Excellent servive from ordering through to delivery. Its a Christmas Present so not sure.
Alison S. le 13/12/2021 à 09h40
Great customer Service. Product arrived within three days.
Anonymous. le 5/12/2021 à 17h17
You wanted a review. Well, OK. The product I ordered (that is still shown on the website) is no longer available. Advised it would be replaced with another product. Many days later - IT STILL HASN'T arrived. It's massively overpriced - in China, exactly the same battery is a fraction of the price. Not the mention the equally very high delivery charged for a small and light item.
Anyway, I STILL DON'T have it... and how annoying is it when merchants bug one for reviews.
Anthony D. le 3/12/2021 à 22h18
Hi, apologies for not sending out. Tbh we lost your communication trai! It happens occasionally. Sometimes your reply to a query from us may end up in junk mail. Or (in this case 'ADT') your email responsecould be mistaken for a commercial email. Either way we missed your reply. No excuses, just possible reasons. Your accessories will be despatched frst working day from now which is Monday 6th December.
Here was our initial reply to you to which we don't seem to have had a response?
Dear Mr Dinsdale
Thanks for your Order from Warmthru.
You purchased your vest in 2017. We no longer stock the larger battery for your vest.
Instead we are supplying two smaller batteries which together offer more time and the same heat and fit the pocket more easily.
An adaptor will also be supplied which fits on to the pocket cable. A new twin-jack charger will also be supplied. Charge both batteries at the same time.
Jack Gold
Director, Warmthru
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warmthru.com le 5/12/2021 à 16h46
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