Avis clients de grand-illusions.com
Shipping was surprisingly quick. The packaging was good. Items had a couple of minor issues and I did not receive a response from customer service (over a week has passed).
Yan. le 3/5/2022 à 00h30
Good company to buy from, quick despatch and delivery and everything arrived quickly. The product rates as okay...
Mark W. le 23/3/2022 à 21h37
Not quite what I was expecting. I though the robot in its head would be hidden at first and only revealed later when one twisted its head or something - but I’m still glad to have it to add to my small collection. Best regards to Tim btw.
Best Virginia.
Virginia i. le 2/3/2022 à 16h58
A high class, top drawer apparatus.
I highly recommend this product
and this company.
James M. le 25/2/2022 à 08h52
Package had a big dent, but the merchendice was not harmed.
Kristoffer Ø. le 22/2/2022 à 13h01
Product works great and customer service was excellent in replacing the order after I received it broken through shipping.
Ethan L. le 11/2/2022 à 14h23
A well made, entry-level puzzle box.
Howard s. le 30/12/2021 à 00h43
Shipping and delivery from the UK to North America was well organized. The option not to sign at the door is appreciated.
Kaylen C. le 29/12/2021 à 18h00
Looks nice!
Ståle S. le 23/11/2021 à 05h59
Great service as always , delivery on time.
Tom G. le 15/11/2021 à 17h57
Everything arrived securely and in one piece.
M. A. le 29/9/2021 à 12h57
Postage was quite expensive and a slightly slower delivery than I would expect for the price but a good website and exceptionally good quality items for the price.
Stuart G. le 1/9/2021 à 08h12
Very happy with the advanced giroscope.
Peter C. le 4/8/2021 à 16h47
The object came very quickly.
Soham B. le 14/7/2021 à 23h08
Good quality.
Timothy P. le 21/5/2021 à 00h15
There was several days delay between order placement and shipment, but the delivery takes less time then I expect. The tracking information was not available until the delivery.
The site is well organized and contains a lot of photos and videos.
Pavel K. le 15/5/2021 à 17h31
To bad that I had to pay much extra, thanks to Brexit.
Toon v. Maanen. le 14/5/2021 à 20h03
The televisor kit assembly proceeded quickly and reasonably easily. The only portion of the assembly requiring some tweaking was the placement of the Nipkow disc on the drive shaft. Because the disc in my kit was slightly warped, I needed to adjust the placement so that the disc didn't periodically rub against the disc sync sensor. Otherwise, the friction prevented successful adjustment of the disc rotation speed. With this adjustment, the test card image displayed properly.
Carl H. le 15/4/2021 à 02h11
I cancelled due to long shipping lead time and they quickly gave a refund.
Stuart R. le 29/3/2021 à 14h40
Apologies, we ran out of stock of this item and didn't realise immediately. Hence the delay - we were, and still are, waiting for more stock.
grand-illusions.com le 29/3/2021 à 14h44
Parcel arrived later than expected, but I assume that is due to the pandemic. The box is well made, but my son opening it within fifteen minutes, if you have a puzzle fiend at home like me, this isn’t hard enough.
Caroline D. le 11/3/2021 à 11h37
Everything fine, quick delivery.
Thorsten D. le 10/3/2021 à 18h54
I loved the merchandise and the customer service.
The only disapointment was that the spinning top Koma was broken inside its box. I guesse that is a fragile item and did not survive the shipping. I will try to glue it my I don't think it will work because of the tension during spinning. It is not a good choice, it is probably to fragile for shipping.
Helena A. le 25/2/2021 à 12h22
Everything was well packed, and overseas shipping was timely.
Andrew W. le 11/2/2021 à 23h59
These are fun, but I think rather pricey for what is essentially quite small, plastic spinning top.
Anna W. le 31/1/2021 à 15h43
Fair point. If they were made in China, they would doubtless be much cheaper. But the Sp!n Top comes from Japan, and is probably a similar price to what it would be if it was made here in the UK.
To be completely honest, we prefer not to buy items made in China. However we do know that items made in limited quantities by smaller companies and artisan makers in Europe, the UK, Japan or the USA, will always tend to be more expensive.
grand-illusions.com le 31/1/2021 à 18h39
One item arrived broken, but others were fine.
Simon d. le 28/1/2021 à 15h47
See below for comments.
Ronald M. le 20/1/2021 à 06h09
Shipping and packaging excellent and in time as usual. Postal runtime acceptable in spite of Christmas and Covid-19, was hanging in DHL station Frankfurt a few days for unknown reasons.
.
DarkStar. le 29/12/2020 à 18h51
OK.
Torben N. le 27/12/2020 à 16h57
Music box works perfectly! The customer service provided by Hendrik was phenomenal. I ordered my music box as a Christmas gift but selected the wrong shipping option. Hendrik sent me another one by express shipping so that it would be hear in tim thank him enough!
Shawn B. le 22/12/2020 à 15h00
The ring rotation stops needed some material removed to permit the graduated circles to align at the correct relationship to each other. After I had taken care of that it worked fine.
Bruce J. le 11/12/2020 à 03h01
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