Avis clients de grand-illusions.com
Shipping was rapid and two of the three ordered items were winners (please take the "Pocket Microscope" out of your inventory...it is not worth the plastic required for its construction).
Berliner. le 15/1/2023 à 12h20
Ordered a fortnight before Christmas and everything arrived promptly, well packaged too.
Stephen P. le 26/12/2022 à 23h52
Everything is OK except the customs charges (in addition of the VAT) which are expensive. What a pity the brexit !
KIERLIK E. le 21/11/2022 à 12h49
Shipping to germany was very expensive because of customs duty afterwards, but everything went fine and got delivered in time.
David K. le 9/9/2022 à 20h20
Sorry about that. Brexit is a bit of a disaster I am afraid.
grand-illusions.com le 10/9/2022 à 18h37
A slightly suboptimal recommendation here as the incorrect merchandise was initially shipped. However, the discrepancy was put right satisfactorily within a week or two, at no extra cost to me.
Roger K. le 26/8/2022 à 15h05
The reversing goggles are great fun! However they require a *lot*of assembly: they are really more of a diy goggles kit so people should be prepared to have to spend a bit of time preparing them. It would be good if they were supplied with the epoxy needed to hold the prisms in place, and the enamel paint to cover the open faces. But once they are together they are fun to play with - we will be using tem with psychology and architecture students to teach them first-hand about vision and space.
Kate J. le 3/8/2022 à 22h37
They do require some assembly. I will have another look at the description to see if we need to make that clearer.
There are issues around selling glue, which I suspect is why the kits do not come with glue already supplied.
grand-illusions.com le 4/8/2022 à 10h51
As promised.
Tricksy. le 27/7/2022 à 08h09
Good products and good service.
Raymond Stanton. le 5/7/2022 à 18h33
Good e-commerce. Not truly fast, but excellent customer service.
Francesco. le 2/6/2022 à 20h24
Shipping was surprisingly quick. The packaging was good. Items had a couple of minor issues and I did not receive a response from customer service (over a week has passed).
Yan. le 3/5/2022 à 00h30
Good company to buy from, quick despatch and delivery and everything arrived quickly. The product rates as okay...
Mark W. le 23/3/2022 à 21h37
Not quite what I was expecting. I though the robot in its head would be hidden at first and only revealed later when one twisted its head or something - but I’m still glad to have it to add to my small collection. Best regards to Tim btw.
Best Virginia.
Virginia i. le 2/3/2022 à 16h58
A high class, top drawer apparatus.
I highly recommend this product
and this company.
James M. le 25/2/2022 à 08h52
Package had a big dent, but the merchendice was not harmed.
Kristoffer Ø. le 22/2/2022 à 13h01
Product works great and customer service was excellent in replacing the order after I received it broken through shipping.
Ethan L. le 11/2/2022 à 14h23
A well made, entry-level puzzle box.
Howard s. le 30/12/2021 à 00h43
Shipping and delivery from the UK to North America was well organized. The option not to sign at the door is appreciated.
Kaylen C. le 29/12/2021 à 18h00
Looks nice!
Ståle S. le 23/11/2021 à 05h59
Great service as always , delivery on time.
Tom G. le 15/11/2021 à 17h57
Everything arrived securely and in one piece.
M. A. le 29/9/2021 à 12h57
Postage was quite expensive and a slightly slower delivery than I would expect for the price but a good website and exceptionally good quality items for the price.
Stuart G. le 1/9/2021 à 08h12
Very happy with the advanced giroscope.
Peter C. le 4/8/2021 à 16h47
The object came very quickly.
Soham B. le 14/7/2021 à 23h08
Good quality.
Timothy P. le 21/5/2021 à 00h15
There was several days delay between order placement and shipment, but the delivery takes less time then I expect. The tracking information was not available until the delivery.
The site is well organized and contains a lot of photos and videos.
Pavel K. le 15/5/2021 à 17h31
To bad that I had to pay much extra, thanks to Brexit.
Toon v. Maanen. le 14/5/2021 à 20h03
The televisor kit assembly proceeded quickly and reasonably easily. The only portion of the assembly requiring some tweaking was the placement of the Nipkow disc on the drive shaft. Because the disc in my kit was slightly warped, I needed to adjust the placement so that the disc didn't periodically rub against the disc sync sensor. Otherwise, the friction prevented successful adjustment of the disc rotation speed. With this adjustment, the test card image displayed properly.
Carl H. le 15/4/2021 à 02h11
I cancelled due to long shipping lead time and they quickly gave a refund.
Stuart R. le 29/3/2021 à 14h40
Apologies, we ran out of stock of this item and didn't realise immediately. Hence the delay - we were, and still are, waiting for more stock.
grand-illusions.com le 29/3/2021 à 14h44
Parcel arrived later than expected, but I assume that is due to the pandemic. The box is well made, but my son opening it within fifteen minutes, if you have a puzzle fiend at home like me, this isn’t hard enough.
Caroline D. le 11/3/2021 à 11h37
Everything fine, quick delivery.
Thorsten D. le 10/3/2021 à 18h54
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