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Avis clients de www.sitandsleep.co.uk

Note du marchand
5.0 1
4.8www.sitandsleep.co.uk
 
 
Site Marchandwww.sitandsleep.co.uk
Urlhttps://www.sitandsleep.co.uk
Tél
AdresseRandswood Farm Ind Est
West Wratting
Cambridge
CB21 5LR
Avis client
5.0 / 5
First time I've used this company - excellent service. Item I ordered was out of stock and the company gave accurate information as to when a delivery was expected and kept me well informed by email of progress. Sofa bed was excellent quality and well worth the wait. Similarly, delivery company, ITD, gave good order tracking information and delivery driver was helpful and pleasant. I'd have no hesitation using Sit and Sleep again.
Chris W. le 18/10/2020 à 09h10
Avis client
5.0 / 5
Lovely to deal with over the phone. Very helpful.
Angie T. le 16/10/2020 à 21h35
Avis client
5.0 / 5
The Futon base and mattress were of very good quality and the customer service excellent and the delivery prompt. It is possible to remove and wash the cover or purchase a separate cover which is an excellent feature. Thank you.
Kerry G. le 16/10/2020 à 17h24
Avis client
5.0 / 5
I would recomend Sit and Sleep. The customer service is excellent - professional and helpful.
I would use this company again.
Charlotte-Catherine R. le 16/10/2020 à 15h44
Avis client
4.3 / 5
Great delivery, packaging fitted up our tricky staircase.
Jennifer S. le 16/10/2020 à 15h09
Avis client
4.7 / 5
Delivery delayed but we were kept informed. Assembly went easily and the futon looks good. Purchased for visitors but with Covid around not yet used.
John P. le 16/10/2020 à 15h09
Avis client
5.0 / 5
Is a really comforatable mattress and is perfect for what I needed.
GRACE W. le 16/10/2020 à 15h05
Avis client
5.0 / 5
Excellent!!!
Graham C. le 16/10/2020 à 12h28
Avis client
4.7 / 5
Love this futon, great service ànd aftercare. Thankyou Andrew and Rob.
Ray G. le 16/10/2020 à 12h12
Avis client
4.7 / 5
Very helpful on the phone, lots of advice, clearly know about their products.
RiMo. le 16/10/2020 à 12h08
Avis client
5.0 / 5
Clear communication, timings as communicated.
Fran. le 16/10/2020 à 09h35
Avis client
5.0 / 5
Very satisfied with all aspects of the transaction.
Good website and ordering process, good telephone and e-mail communications, delivered as promised.
Michael H. le 16/10/2020 à 09h29
Avis client
5.0 / 5
Very pleased with service and goods.
Philip s. le 16/10/2020 à 09h08
Avis client
5.0 / 5
Brilliant service and product for an unusual request for replacement headrest arms. Sit and sleep could not have been more helpful and the customer service was excellent. Very quick delivery. Highly recommend. I first bought futons from sit and sleep eleven years ago and they are still going strong!
Su G. le 16/10/2020 à 08h03
Avis client
5.0 / 5
Excellent customer service, really pleased with the product. Very robust, good quality product. Just what we wanted.
Clear instructions for assembly.
Delivery great - kept us informed of timing and very friendly
Highly recommended

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Peter M. le 26/9/2020 à 18h25
Avis client
4.7 / 5
Super-friendly and very knowledgeable customer service - they really know their stuff.
The support was prompt and very transparent. They agree to make a special shipping arrangement for me, which is normally not done, so I am super grateful for this.
The shipment cost was rather high (i.e. 1/3 of the total cost), but I cannot complain, since it was a special arrangemnet.
THANK YOU, SitAndSleep!
Steffi. le 23/9/2020 à 10h31
Avis client
5.0 / 5
All excellent.
Elaine R. le 23/9/2020 à 10h15
Avis client
5.0 / 5
Good customer service.
Sofa Bed was late in arriving in the UK due to bad weather and Sit and Sleep kept us informed of the situation via e mail.
When the sofa did arrive in the UK they contacted us again giving us a time when it would be delivered.
The sofa was delivered on time and date stated was well wrapped and in perfect condition.
June W. le 23/9/2020 à 10h08
Avis client
3.0 / 5
I was not aware until I received delivery confirmation that the sofa would not be assembled by the delivery team and that the delivery was contracted out.
A month after the Expected date I received my delivery at 6.40 pm in the Evening, infuriating after taking a day off...instructions to assemble require the whole bed to be assembled upside down and then turned over, a struggle with my chronic fatigue and my husbands heart problems, leaving us both struggling for breath and exhausted. .
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Karen W. le 23/9/2020 à 09h53
Avis client
5.0 / 5
Excellent, stylish product.
Darrell B. le 23/9/2020 à 00h12
Avis client
5.0 / 5
Delivery was made, as scheduled, by a cheerful and helpful IT Distribution driver. The packaging was suitably robust but easy to open. The product is, as described, very good construction and quality. We found the assembly instructions difficult to understand and assimilate but we persevered and completed the assembly with some telephone assistance from Sit & Sleep. They provided excellent service throughout all the phases of our purchase which made for a very positive customer experience.
David B. le 15/9/2020 à 18h29
Avis client
4.7 / 5
Helpful advice and delivery exactly as promised when I ordered.
Philip K. le 10/9/2020 à 15h55
Avis client
5.0 / 5
Very pleased with with quality of the mattress. Perfect for our needs.
Lesley C. le 5/9/2020 à 17h04
Avis client
5.0 / 5
Very good quality product.
Sheila P. le 3/9/2020 à 15h25
Avis client
5.0 / 5
I have to thank "sit and sleep" for their courteous, friendly and efficient manner in dealing with my enquiry and translating it into a manufactured product which met my every expectation when it was promptly delivered and easily assembled on receipt-and is now in use to add comfort and additional accommodation in the guest bedroom.
Definitely a relaxed and hassle-free experience.
John S. le 2/9/2020 à 14h33
Avis client
5.0 / 5
I had searched all over the internet because I wanted all natural fibres without any chemicals,
SitandSleep was the only company I could find that had that type of Futon in their range of products.
It was made to measure, to my choice of requirements in super fast time, and I was also able to collect it myself at my convenience.
. R. le 2/9/2020 à 10h45
Avis client
4.5 / 5
Good service. Shipping not quite as fast as I had wished but, in the circumstances, quite acceptable.
Richard S. le 2/9/2020 à 10h26
Avis client
5.0 / 5
Very good service, delivered when promised. Not very clear assembly instructions though, otherwise everything fine.
Lorna B. le 2/9/2020 à 08h56
Avis client
5.0 / 5
Absolutely fantastic service from initial phone call to delivery of our sofa bed .
Andrew &Robert were super helpful every time we spoke on the phone nothing was a problem for them ,
We chose the Roman 3 seater futon for our narrowboat and it is perfect quality made throughout ,
we have had lots of lovely compliments from family & friends ,we are more than happy with it and would not hesitate to purchase again or recommend Sit & Sleep .
Many thanks to you all once again for all your help. .
Clive S. le 31/8/2020 à 09h41
Avis client
5.0 / 5
Was unsure if it would arrive as promised during lock down but I shouldn’t have worried as the delivery day, time and procedure were exactly as promised, I was so impressed.
What can I say about Sit and Sleep, I was very concerned about ordering and spending with any company due to a few recent disappointments elsewhere during lockdown, however, this was a whole totally different experience.
Almost instant email and phone contact with amazingly knowledgable, helpful and non pushy Andrew, THAN.
Robert B. le 30/8/2020 à 15h57