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Avis clients de www.sitandsleep.co.uk

Note du marchand
5.0 1
4.9www.sitandsleep.co.uk
 
 
Site Marchandwww.sitandsleep.co.uk
Urlhttps://www.sitandsleep.co.uk
Tél
AdresseRandswood Farm Ind Est
West Wratting
Cambridge
CB21 5LR
Avis client
5.0 / 5
Excellent quality and service Very pleased with the futon. Lovely colour.
Joseph P. le 21/9/2021 à 20h24
Avis client
5.0 / 5
Arrived on time as specified. Very well made and excellent customer service.
Barbara P. le 21/9/2021 à 20h10
Avis client
5.0 / 5
Fantastic delivery quick and on time and great communication about time day etc I could not be happier with the whole experience.\thank u

.
Tammy W. le 15/9/2021 à 22h19
Avis client
5.0 / 5
Excellent service. Quick delivery and good quality product.
Mark I. le 11/9/2021 à 13h57
Avis client
5.0 / 5
Very good Website - and even better customer service via phone. Very knowledgable sales team!
Many thanks we are very happy with the bed.
Claudia. le 10/9/2021 à 17h41
Avis client
4.7 / 5
It seems a bit unfair that my overall rating for Sit and Sleep is lowered by the performance rating I have allocated to a delivery company that operate outside of their control. If I was just rating Sit and Sleep I'd give them 100% satisfaction on all scores. An excellent company, an excellent futon mattress: we are now awaiting another as we have been so impressed. Theres nothing you can do about delivery companies, but I'd highly recommend Sit and Sleep, in all respects.
Lisa H. le 9/9/2021 à 11h49
Avis client
4.7 / 5
Helpful and friendly service and great mattress.
Steve C. le 9/9/2021 à 10h26
Avis client
5.0 / 5
The instructions are written by people who know how to put the futon together, not for people who don't.
Mary D. le 9/9/2021 à 09h26
Avis client
5.0 / 5
No problems


good quality, the roll up and zip funciton works well


best kind of customer service - no problems with the order or the futon at all.
Mary H. le 9/9/2021 à 09h04
Avis client
5.0 / 5
Came back to sitandsleep for this product as we had bought a futon from them before, which has been brilliant.
We are really pleased with the zipit roll up mattress, it does the job perfectly.
Zoe J. le 29/8/2021 à 22h20
Avis client
5.0 / 5
Helpful responding to my questions about getting it up the stairs to the attic.
Claire B. le 29/8/2021 à 21h54
Avis client
5.0 / 5
Very friendly and helpful customer service. Delivery was on time an arrived in perfect condition. The only very, very minor thing is that the Sellotape used to strap parts together left a very sticky residue on the wood which took a long time to remove, maybe an alternative could be used.

Very pleased with our purchase and Sit and Sleep, would definitely recommend!
Bec G. le 28/8/2021 à 11h48
Avis client
5.0 / 5
The futon mattresses are excellent. As I'm writing this review two of my friends are sound asleep on them.

The customer service was knowledgeable and efficient.

The only problem was delivery and that was down to a shortage of drivers, so I picked them up. They even organised an early slot for me to so.

A great company.
Justin P. le 26/8/2021 à 09h06
Avis client
4.3 / 5
Seller is brilliant and so helpful- there was a glitch with delivery but they were great with sorting it out. The sofa itself is great- amazing quality and looks even better than the photo. Very happy- thanks for great customer service.
A J. le 8/8/2021 à 21h54
Avis client
4.7 / 5
I can highly recommend headrest. I'm 5ft 10 and find sofa much more comfortable in supporting my back. Otherwise, I find the back of the sofa a little low for sitting extended periods of time. Personally, I believe the cost to be too much - particularly including seperate delivery price. It was just under £200 in total, which is difficult to justify. If they cost less, I likely would have ordered two. Headrest is easy to put in place/ remove. Very simple and effective design and good quality.
Debbie F. le 6/8/2021 à 12h05
Avis client
5.0 / 5
Amazing customer service - and prompt delivery Thankyou.
Louise D. le 5/8/2021 à 21h11
Avis client
5.0 / 5
Absolutely faultless on-line shopping experience from initial enquiry to delivery.
Peter C. le 5/8/2021 à 13h37
Avis client
5.0 / 5
This is great company.
Simon W. le 3/8/2021 à 10h46
Avis client
5.0 / 5
Ordered 2 single and 1 double traditional futons in honey pine with prime lime fabric. Items delivered by courier in a number of boxes all well packaged.
Delighted with the quality of the futons.
Great communication with Andrew at sit and sleep.
Christine H. le 21/7/2021 à 16h11
Avis client
5.0 / 5
This mattress made our blow-up bed feel like our own bed at home: no cold coming through from the blow up bed and the natural filling meant it wasn't too hot either. The whole thing was so well designed, with a zip to secure it so it took up as little room as possible on the journey we made last week to camp in Wales. Service was great, I ordered at the last minute and it arrived in good time for our holiday. It will also be useful for making our sofa bed bearable for houseguests in future.
Angela C. le 21/7/2021 à 14h24
Avis client
5.0 / 5
Super!.
FMH H. le 21/7/2021 à 10h26
Avis client
5.0 / 5
Lovely quality product, easy to order. Exceptional delivery by a lovely helpful driver, I’d thoroughly recommend.
Samantha B. le 9/7/2021 à 09h24
Avis client
4.7 / 5
The overall service of ordering and delivery was excellent. The only reason for the 4 star and not 5 star rating for the merchandise is because we added the extra layer inside the futon and this resulted in a lumpy look rather than the one in the picture which I was expecting.
I know this was our choice to have the extra layer but I would have not had it if I had been aware of the overall look it gave. Perhaps a mention in with the information provided would be helpful to others.
.
Sandra. le 6/7/2021 à 10h15
Hi Sandra

Thanks ever so much for your lovely review. The example of the Traditional in the images on our website also has the extra polyester layer and it shouldn't affect the overall apperance. Perhaps you could send us an image on e-mail and we can take a look and comment further from there.
Thanks again.

Kind regards
Sit and Sleep.
www.sitandsleep.co.uk le 9/7/2021 à 13h33
Avis client
5.0 / 5
Delivery was spot on time and the package extremely well packed. My email and phone contact with the workshop was friendly and informative.
Celia J. le 2/7/2021 à 15h34
Avis client
5.0 / 5
All great except I was unable to assemble the cube bed myself and it took my neighbour, a qualified engineer, one hour. The washers were missing, he supplied them.
Jenny F. le 2/7/2021 à 10h05
Avis client
5.0 / 5
Sit and Sleep customer service is exceptional. Talked us thru many items before we made a decision. Once we were advised of delivery it all went smoothly.
Our settee was delivered in five boxes; some were heavy. And delivery was only to the doorstep. If i had been on my own i would not have been able to slide/drag two of the boxes to my room. Just a warning. But this probably was only due to Covid restrictions.
Marcia G. le 27/6/2021 à 12h33
Avis client
5.0 / 5
Really good responsive company. I ordered many samples and they all came promptly. Once ordered the sofa came quickly and delivery was very smooth.
Sue H. le 25/6/2021 à 09h50
Avis client
5.0 / 5
Great company!
Steven B. le 24/6/2021 à 11h31
Avis client
5.0 / 5
Good quality budget futon perfect as a spare guest bed.
Su W. le 23/6/2021 à 17h19
Avis client
5.0 / 5
Excellent fast response and shipping with good comms throughout.
Paul D. le 23/6/2021 à 11h43