Avis clients de www.sitandsleep.co.uk
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Note du marchand
5.0
1
4.9www.sitandsleep.co.uk
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I mistakenly ordered a single futon when I actually meant to order a double one. The guys at S&S took it totally in their stride. Worked it so that a double got delivered and the single taken away.
Great thick comfy double, by the way!
Highly recommended
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Dc. le 23/10/2021 à 00h05
Excellent from phone call to order and to delivery and both items are really well made , communication all the way through.
thank you
clive thomas.
Clive T. le 22/10/2021 à 20h42
A great product, good quality and lovely colours, good fit. This company provided excellent service, sending me swatches of the material before I ordered. My only complaint was with Parcelforce. (Parcel was left in the rain and in the street on bin day!) I have complained to Parcelforce who apologised. I would suggest the company use Royal Mail not Parcelforce.
Heather S. le 21/10/2021 à 13h42
Dear Heather
Thank you for your review - We regret you had a problem with Parcelforce and we will certainly log this with them at our next review.
Glad you are happy with the Futon Cover - and hope it will give you many years of service.
www.sitandsleep.co.uk le 21/10/2021 à 16h01
Good customer service and delivered on time and product well protected. Bed appears well made and sturdy and easy to fold up and down, only used once so far and very comfortable.
Eleanor L. le 21/10/2021 à 13h14
5.
Norah H. le 21/10/2021 à 13h00
Very happy with our double bed futon mattress supplied by Sit and Sleep. I'd recommend this company.
Lisa. le 14/10/2021 à 04h51
The delivery of the futon was excellent despite the problem with the petrol shortage! Thank you to both Sit and Sleep and IT Delivery.
Carol P. le 11/10/2021 à 20h46
Good service and useful additional item when offered through Sit and Sleep. Their attention to detail and willingness to offer the headrests, mattress topper and very importantly for us range of colours available from Innovation meant that Sit and Sleep won the business of. product first seen and sat on at John Lewis but without the extras above.
Richard W. le 11/10/2021 à 19h10
Absolutely love the Futon, as do the Grandchildren!! They made in 4 days after placing order (via phone call) so that I could collect in time for the family staying!! Perfect customer service, couldn't have been more helpful!! Thank you!!
Diane Caroline H. le 11/10/2021 à 11h43
First time buyer, quite happy!
Arno O. le 11/10/2021 à 08h37
Very pleased with futon and delivery. A small problem bolting the wooden base together - two holes didn't line up properly and needed quite a bit of force to align them.
Penny K. le 1/10/2021 à 22h32
Used and feedback is that it was very comfortable, with enough room for two. As a sofa it is also very comfy.
Lyn H. le 1/10/2021 à 11h54
Simple website to navigate. The item I wanted was available and it was delivered in good order exactly when they said it would be. What more can you ask!
Kathryn R. le 1/10/2021 à 09h04
Brilliant service and advice from staff. Very patient with my indecisiveness!
When I finally made a decision, the sofa was here within 4 days and it's a great product.
Very well made and easy to put together. So glad I used SitandSleep, Thanks guys.
Carmelita G. le 29/9/2021 à 14h14
Excellent quality and service Very pleased with the futon. Lovely colour.
Joseph P. le 21/9/2021 à 20h24
Arrived on time as specified. Very well made and excellent customer service.
Barbara P. le 21/9/2021 à 20h10
Fantastic delivery quick and on time and great communication about time day etc I could not be happier with the whole experience.\thank u
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Tammy W. le 15/9/2021 à 22h19
Excellent service. Quick delivery and good quality product.
Mark I. le 11/9/2021 à 13h57
Very good Website - and even better customer service via phone. Very knowledgable sales team!
Many thanks we are very happy with the bed.
Claudia. le 10/9/2021 à 17h41
It seems a bit unfair that my overall rating for Sit and Sleep is lowered by the performance rating I have allocated to a delivery company that operate outside of their control. If I was just rating Sit and Sleep I'd give them 100% satisfaction on all scores. An excellent company, an excellent futon mattress: we are now awaiting another as we have been so impressed. Theres nothing you can do about delivery companies, but I'd highly recommend Sit and Sleep, in all respects.
Lisa H. le 9/9/2021 à 11h49
Helpful and friendly service and great mattress.
Steve C. le 9/9/2021 à 10h26
The instructions are written by people who know how to put the futon together, not for people who don't.
Mary D. le 9/9/2021 à 09h26
No problems
good quality, the roll up and zip funciton works well
best kind of customer service - no problems with the order or the futon at all.
Mary H. le 9/9/2021 à 09h04
Came back to sitandsleep for this product as we had bought a futon from them before, which has been brilliant.
We are really pleased with the zipit roll up mattress, it does the job perfectly.
Zoe J. le 29/8/2021 à 22h20
Helpful responding to my questions about getting it up the stairs to the attic.
Claire B. le 29/8/2021 à 21h54
Very friendly and helpful customer service. Delivery was on time an arrived in perfect condition. The only very, very minor thing is that the Sellotape used to strap parts together left a very sticky residue on the wood which took a long time to remove, maybe an alternative could be used.
Very pleased with our purchase and Sit and Sleep, would definitely recommend!
Bec G. le 28/8/2021 à 11h48
The futon mattresses are excellent. As I'm writing this review two of my friends are sound asleep on them.
The customer service was knowledgeable and efficient.
The only problem was delivery and that was down to a shortage of drivers, so I picked them up. They even organised an early slot for me to so.
A great company.
Justin P. le 26/8/2021 à 09h06
Seller is brilliant and so helpful- there was a glitch with delivery but they were great with sorting it out. The sofa itself is great- amazing quality and looks even better than the photo. Very happy- thanks for great customer service.
A J. le 8/8/2021 à 21h54
I can highly recommend headrest. I'm 5ft 10 and find sofa much more comfortable in supporting my back. Otherwise, I find the back of the sofa a little low for sitting extended periods of time. Personally, I believe the cost to be too much - particularly including seperate delivery price. It was just under £200 in total, which is difficult to justify. If they cost less, I likely would have ordered two. Headrest is easy to put in place/ remove. Very simple and effective design and good quality.
Debbie F. le 6/8/2021 à 12h05
Amazing customer service - and prompt delivery Thankyou.
Louise D. le 5/8/2021 à 21h11
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