Avis clients de www.sitandsleep.co.uk

Excellent item and fantastic communication throughout. Cheers!

Bought for stays by son who previously shied away from visits as traditional sprung sofabed was too uncomfortable and unstable. Replaced with classic futon standard double from Sit and Sleep, with PolyLux mattress (which is slightly thicker with a layer of foam inside) and couldn't be happier. "Very comfy" was the genuine reply when asked how the sleep was last night. Wood base was easy to put together and easy to open out/put away. Burgundy mattress excellent materials. 5 Star rating, v happy!!

Excellent customer service. Eta delivery was 12 weeks but we got it made and shipped within 6 weeks. the only company that stocks it in the country to our knowledge, so well done! Only disappointment was the delivery men ( not the actual company itself ) whom were not the most considerate, helpful or professional in their handling of such a delicate and expensive item.

Quick and helpful response from SitandSleep when we emailed with one query about delivery.

The purchase and delivery experience was very efficient despite some of the negative comments I have read. The sofa bed was delivered in flat pack by our door step. One big piece did need 2 people to carry upstairs. The assembly was not too painful. Putting the cover onto the cushions was the trickiest bit. The mattress is very firm and I’m using a mattress topper. I did have to air it out for a couple of days as I have asked for it to be scotchgard protected and the smell was initially strong.

Customer service was impressive: prompt email replies, flexibility in choice of the colour.

The delivery worked well, though tracking during its time-slot was inaccurate.
But all's well that ends well!
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Very helpful. Good delivery. Great product. Thank you.

I'm happy with the purchase and I will shop again in the future.

Pleased with the product.Suits my requirements.Makes a bedroom into a more useful living space.

Excellent service all round.

I can't recommend buying from SitandSleep highly enough.

When we originally received our sofa bed, it had a couple of manufacturing defects. SitandSleep were incredibly helpful in getting this resolved. The response was very fast and helpful, and Andrew guided us through the returns process with incredible care.

We very quickly got to the point where the defective items were replaced and are now very happy with our purchase.

Would definitely recommend them and use them again.

This is the third product I have ordered from the company and the mattress is superb. I use it for seating in my front room and it is perfect. The delivery man originally brought in the wrong product but Andrew in the sales office was great and sorted it all out in a short time. Great product and great service.

Excellent product. We were kept informed every step of the way. Futon was very well packaged and the delivery person was prompt and very helpful. The assembly instructions were clear.

Only small thing is, when you order a removal cover, you don't get the" button look" this is gone and it is a smooth cover ,it obviously doesn't look like the one on the webpage, perhaps a picture of what a removal cover would look like would be useful.

I bought the Traditional Compact Double futon as I’m an artist with limited work space. The futon is super easy to change between bed and sofa, even on carpet ! I got the upgraded mattress and it makes for a good, firm but supported and comfortable sleep that I’m more than happy with !

Extremely efficient and friendly service. The arms look amazing on the sofa and have transformed it into a very stylish piece of furniture. Thank you Sit & Sleep.

Excellent service an product.

Delighted with my Kewb - and excellent service!

Great.

No Problems at all in the delivery of the KEWB,.

Needed a futon at short notice. I spoke with them on the phone and next day a futon was delivered! Can't ask for more than that. Sturdy construction, comfy bed.

Nice futon. Very comfy mattress. The fixing bolts were cunningly hidden beneath a slat on the frame, so I first thought they had been omitted from the order, but I eventually found them, assembled the futon and ended up having to sleep on it the next night! Turned out that the wool mattress is very comfortable, and just as comfortable as my much more expensive one on the main bed! Took a while for the order to reach me but worth the wait.

Excellent customer service, fully conversive in relation to product, delivery very good.
All personnel involved professional.

Nothing bad to say about the company, everything was communicated clearly and promptly, and the delivery company was also excellent.

Bought as a mattress topper to make my campervan bed more comfortable, very pleased with the results,.

Excellent customer service. Had a minor problem due to me supplying incorrect e mail address. Contacted by phone, which was answered straight away . Person answering the phone resolved the problem for me. Delivered on time with good communication from delivery company.

Everything received as expected.

My sofa bed arrived on the planned day. The delivery company was brilliant. I was able to put the bed together easily. Just needed to insert 4 bolts and tighten. The sofa looks good and my guests said it was comfortable to sleep on. Most importantly I can operate it alone! I’m very pleased.
Thank you also to Robert Dennes who answered my queries promptly and organised my order.

Communication was great, followed up all my queries quickly and managed to ensure delivery in time for a last minute guest. Helpful and friendly delivery too Absolutely! Absolutely brilliant service - thank you!!

Great product. Excellent service.