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Avis clients de turnerengineering.co.uk

Note du marchand
5.0 1
4.9
 
 
Urlhttps://www.turnerengineering.co.uk
Avis client
4.0 / 5
Very good quality items.
Paulo L. le 17/2/2020 à 10h38
Avis client
4.7 / 5
Good service/fast delivery.
Sven Erik B. le 28/12/2019 à 10h52
Avis client
4.7 / 5
As usual, Turner Engineering delivers the goods - prompt dispatch, almost overnight arrival in Melbourne, Australia and a reasonable local delivery time.

Thanks for your care.
Peter W. Dispatch and delivery was excellent. le 22/12/2019 à 06h12
Avis client
4.3 / 5
Great products at sensible prices - always good at communication too!
Gary D. le 17/12/2019 à 16h41
Avis client
4.3 / 5
Excellent support
Efficient shipping
Parts received as ordered.
Pierre C. le 4/11/2019 à 13h52
Avis client
4.0 / 5
The postage is too expensive. You can use the DHL road express service. It tooks more 2 days to arrive but its half of the price that you charged me
.
Hugo S. le 6/10/2019 à 11h59
Generally our customers have a vehicle off the road and require the parts quickly. We note the DHL tracking system indicates you received your order the next day.

The amount of shipping is clearly stated at the time of sale when you have the opportunity not to proceed or add parts to make the shipping cost more worthwhile.

It is our experience with the DHL Economy service that it is not necessarily reliable and although it may be slightly cheaper it certainly is not half the cost of the Express service.
turnerengineering.co.uk le 6/10/2019 à 12h57
Avis client
4.7 / 5
Good service, excellent communications, having in the past had great problems with the brand supplying the oil switch I will reserve judgement for now.
ROGER J. le 30/9/2019 à 10h20
Dear Roger
We note your comment however we have no record of a previous order or supply of oil switch.
Frida Turner
.
turnerengineering.co.uk le 30/9/2019 à 10h33
Avis client
4.3 / 5
Too bad it's not possible to choose a cheaper transportation mode.
Nicolas D. le 2/8/2019 à 15h27
Avis client
4.7 / 5
Hi ordered this new stud.product fine but 8.00 delivery for one item which could have been posted was a bit steep.
Simon N. le 24/7/2019 à 20h39
The delivery cost is for up to 5kg therefore the cost of small items delivered by courier will sometimes be disproportionate to the value of the order. Conversely some quite high value/substantial parts can be shipped within the framework of the £8 charge.

Whilst Royal Mail may be cheaper for small orders they have proved to be sufficiently unreliable with customers not receiving their parcels or late delivery, that we have dropped this option.

A lot of small items are vital for the operation of an engine and failure of delivery on time can result in essential repairs being delayed and a vehicle remaining off the road for longer than necessary.
turnerengineering.co.uk le 24/7/2019 à 20h57
Avis client
4.0 / 5
All good although it is a shame there is not an alternative in having to pay £8.00 postage for small items weighing very little and when next day delivery is not required.

Thank you.
David H. le 22/7/2019 à 11h46
Avis client
4.3 / 5
Excellent product, good quality. Abit expensive on postage as the item was only £0:75 but paid £8:00 postage.
Julian s. le 14/7/2019 à 22h30
The delivery cost is for up to 5kg therefore the cost of small items delivered by courier will sometimes be disproportionate to the value of the order. Conversely some quite high value/substantial parts can be shipped within the framework of the £8 charge.

Whilst Royal Mail may be cheaper for small orders they have proved to be sufficiently unreliable with customers not receiving their parcels or late delivery, that we have dropped this option.

A lot of small items are vital for the operation of an engine and failure of delivery on time can result in essential repairs being delayed and a vehicle remaining off the road for longer than necessary.

.
turnerengineering.co.uk le 15/7/2019 à 11h38
Avis client
4.3 / 5
Delivery and service good.
Helen S. le 11/6/2019 à 22h21
Avis client
4.3 / 5
DHL Shipping time reasonable but sent parcels from London to Amsterdam then back to London to fly out to southern africa.
Goods packed well and arrived undamaged. Look good quality but not yet fitted or tested.Reasonably priced.
Cust. Service very good. Efficient and informative.Pleasure to do business with.
David J. le 11/6/2019 à 15h51
Avis client
4.7 / 5
Good fast service. Goods arrived in country fast however local courier company very slow at passing the goods on to me the beneficiary.
Louis K. le 29/5/2019 à 15h34
Avis client
4.3 / 5
Fast and professional.
Good e-mail support.
Frank K. le 26/5/2019 à 11h29
Avis client
4.7 / 5
Ok.
Jean-Pierre M. le 21/4/2019 à 09h02
Avis client
4.7 / 5
Snafu on placing the order. Have to pay attention when ordering through the website.
Jason G. Swant. le 11/3/2019 à 19h48
Avis client
4.7 / 5
Very good service
Recommend to anyone!
Stuart s. le 7/2/2019 à 20h36
Avis client
4.7 / 5
Very helpful and knolagable company with lots of high quality parts available for fast delivery making my job of rebuilding my 30tdi much less stresful.
Ross W. le 3/2/2019 à 21h17
Avis client
4.0 / 5
Turner was prompt and courteous in their response to emails and telephone calls. They were very patient with my endless questions. Items were shipped very quickly and arrived intact (although my camshaft got inadvertently left behind but is on its way now :). All parts appear to be of good quality and where measurable meet specifications.
Tim R. le 21/1/2019 à 03h08
Avis client
4.0 / 5
Delivery was very quick and your staff were very helpful when I ordered one incorrect item.

My main criticism would be that it is impossible to check that I have been sent the correct parts.

The delivery note lists the items by Landrover part number were as, many of the parts themselves are marked with the OEM part number. I had to email you to confirm that four parts were what I had ordered because I had no way of checking. I now have a bag of 24 core plugs none with a matching part numbe.
Ray L. le 27/12/2018 à 07h58
Avis client
4.7 / 5
Excellent customer service and fast shipping
Head bolts and gaskets look good but let down by rear main seals poor looking casting.
Richard B. le 23/10/2018 à 16h36
Avis client
4.7 / 5
Courier didn't leave it in the place stated , didn't read notes.
Lee W. le 2/10/2018 à 15h21
Avis client
4.0 / 5
Could do with using a better shipping company ...DPD worst delivery service in the Uk.
Allan D. le 4/7/2018 à 13h29
Having tried various courier companies over many years we have found there is no such thing as a 100% perfect courier. Unfortunately they have all let us down on the odd occassion for various reasons.

DPD on the whole have proven to be the most reliable with the best tracking system and provide an hour delivery slot for convenience.
turnerengineering.co.uk le 4/7/2018 à 13h44
Avis client
4.7 / 5
Quick delivery of quality spareparts

Shipping a little expensive.
Torben S. le 18/4/2018 à 08h41
Avis client
4.7 / 5
Great service, fantastic delivery from dpd.
Craig H. le 12/3/2018 à 19h17
Avis client
4.7 / 5
Fast reliable service but upon receipt the parts were out of their original boxes and delivery box was partially open, lucky all arrived!
Protection of merchandise and packaging could be better.
TIM S. le 13/2/2018 à 17h33
Avis client
4.7 / 5
One of them came in another box has the same bar code, but apparently is smaller.
Rhandy M. le 1/2/2018 à 13h22
Avis client
4.7 / 5
Quality parts as usual.
Perhaps a more neat packaging in relation to the price of the ordered parts ...
Philippe v. le 15/1/2018 à 11h59
Avis client
4.7 / 5
Very quick delivery.
Gordon f. le 14/1/2018 à 13h15