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Avis clients de Plumb2u

Note du marchand
5.0 1
4.6Plumb2u
 
 
Site MarchandPlumb2u
Urlhttps://www.plumb2u.com
Tél
AdressePLUMB2U
Unit 1, Epsom Business Park, Kiln Lane
EPSOM
UNITED KINGDOM
KT17 1JF GB
Avis client
3.7 / 5
I ordered and paid for two Aqualisa showers.
One shower was delivered very quickly. However the second shower was not delivered and there was no correspondence from Plumb2U about it.
Having chased them, I was informed the second shower hadn't been sent because it wasn't in stock - yet it was still being advertised for sale.
I therefore requested a refund to which I received an out of office auto response.
Having chased for a third time I received my refund.
A frustrating experience.
Mabel. le 7/10/2020 à 11h54
Avis client
3.7 / 5
The item arrived quickly but unfortunately had a manufacturing fault so had to be returned. Plumb2U is dealing with it OK but I haven't yet got the replacement item. Shame Plumb2U to you didn't inspect what they send out as they would have spotted it.
Peter C. le 2/10/2020 à 10h55
Avis client
3.7 / 5
Plumb 2 U delivered quickly. The item well packaged - and not overly packaged. I can’t complain. The tap itself is another matter.
Emma L. le 13/8/2020 à 16h27
Avis client
3.7 / 5
Was an shipping error fitting kit was not shipped which delayed fitting and upset the the plumber was sorted out in the end.
Raymond S. le 1/8/2020 à 08h18
Avis client
3.0 / 5
I have ordered twice from Plumb2iu and paid for next day delivery. Both times I have not received my orders next day. I received a refund for delivery costs on the first occasion and I have not heard back for the second time.
Steve C. le 31/7/2020 à 14h08
Avis client
3.7 / 5
Product excellent. Delivered in a fair time in the current posting situation. Arrived in the triton box with no protection slight damage but thankfully contents were fine.
Adam G. le 2/7/2020 à 14h29
Avis client
3.0 / 5
Had to wait until item returned before replacement sent and then another 5 days after received, did not check items before sending.
not for use by professionals, no consideration that items would be needed urgently.
Paul B. le 9/5/2020 à 11h14
Avis client
3.7 / 5
The shower is great. We already have one in our other bathroom so knew that. My rating is low because we ordered white but got black. Actually it looks ok so we decided to save ourselves the hassle of sending it back. But I would have preferred the colour I ordered.
Clare S. le 2/4/2020 à 10h49
Avis client
3.0 / 5
Arrived as expected but only due to having to pay a hefty next day delivery fee. I think you could maybe review these prices.
Anon. le 1/3/2020 à 18h34
Avis client
3.3 / 5
Good product, but the payment was verry difficult with my Master card it cost me 3 euro extra to make the payment via Amazon pay.
Carlos M. le 30/1/2020 à 10h14
Avis client
3.3 / 5
This score might be a little unfair. Plumb2u have now sent me THREE of these softeners as each one was broken in transit. The fault clearly lies with the packaging and/or the courier (ParcelForce), not Plumb2U. Their service has been superb, all calls dealt with immediately. Replacement units were delivered next day in each case. Tapworks themselves have also been very helpful, offering to ship one direct from their warehouse. Now waiting to see if it is undamaged.
Paul D. le 29/1/2020 à 16h26