Avis clients de Plumb2u

Quick, well packaged delivery, though Royal Mail didn’t actually leave it at alternative address but over back gate! Good comms re order status.

Didn’t receive burner jet only the nozzle.

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Order process was easy, price was really good. Unfortunately 1 of the 3 fans sent was the wrong type.
I sent an email to explain. I received a reply back within an hour with the returns process. This was really easy and the correct fan was received a few days later.

Whilst things did go wrong customer service was really good in putting things right.

All good.

Excellent.

Best price, considerably less than other sites. Delivered on time ans well packaged. Website easy to use. Had no need to contact company directly as there were no problems. Would use them again.

Didn't know about this company. Happened to order an item which was available for a reasonable price. It was shipped slightly later than anticipated (need more staff for order fulfilment, maybe?). But the process was transparent and I was kept updated with the status of the order throughout.
Will be shopping with them again.

Ordered Calmag 41 bulb & Quartz Sleeve on line from their web site, which was easy to locate and navigate, having been referred to it by a local electrical supplies outle which couldn't supply. Product arrived within a few days exceedingly well packaged and the failed bulb (this system has an audible failure alarm to warn you) was replaced in our system quickly. Due to a personal history which includes Cancer/Chemotherapy and hence a low immunity, this was most appreciated ! Will use again.

Product is superb and easy to install
whole experience was great - my only criticism was around the time for delivery with no time slot available which for the trade is fine but home delivery needs a slot - I probably should have paid for the faster one which may have given me a timed slot!

Great range of products and I will definitely be back!

First class service.

Good service.

Very fast delivery, quality product, excellent service.

I selected the boiler to arrive on Wednesday 2nd October. It’s actually arrived on Monday 30th September. It was only delivered to the road and left between two cars. I had to go knocking on neighbours doors to find a builder to help me carry it up. The driver said it was clear on your website that it was kerbside delivery only but I had not seen that so it should it should it should have been clearer. I got the email saying it would be delivered the day after it had actually arrived.

Mirror ordered and dispatched in good time, good price and great product. Unfortunately item arrived clearly damaged in transit but Martin at plumb2u organised a replacement to be sent without any issue.

Replacement arrived in perfect condition 2nd time around.

Did what was expected.

Terrible service. Haven’t received a simple order almost 3 weeks later. No one answers the customer services phone line. Won’t be shopping here again in a hurry.

Great service perfect thanks.

First class service and a competitive price.

Good price for a quality product. Easy to use website, fast delivery with good email communicatiin so no need for customer service.

"A Fantastic Inlet Toilet Valve"

Superb service and postage through Plumb2U.

Arrived quicker than expected.

Great selection of products.

Ordered.
Delivered.
Brand new boxed.

Shipping was a bit slow (so give yourself enough time if you have plumbers in). Customer Service were very helpful though and the product is fantastic.

Quick service and delivery, no issues here.

Great service,ultra fast delivery a++.

Had to wait a few days but was reasonable since it wasn't in stock at pick up.

Prompt & efficient delivery. Will use again.