Err

Avis clients de encasement-onlineshop.co.uk

Note du marchand
5.0 1
4.8
 
 
Urlhttp://www.encasement-onlineshop.co.uk
Avis client
4.0 / 5
Good range of products fulfilling a gap in the market. The product is of good quality however the corners cost as much as the main components.
Leonard C. le 16/4/2019 à 19h14
Avis client
4.0 / 5
The product is very good exactly what I wanted and will be ordering some more only problem is the cap end is delivered is for the wrong end, can it be swapped.
Derek T. le 22/3/2019 à 18h13
Avis client
4.0 / 5
The tracking website didn't work at the time of my purchase. However I received my product anyway.
Fred A. le 21/2/2019 à 19h13
Avis client
4.3 / 5
Can't fault the shipping.
Andrew G. le 6/1/2019 à 19h11
Avis client
4.3 / 5
Very useful piece of boxing to hide some ugly pipes. Delivered on time.
Jamie G. le 16/11/2018 à 18h14
Avis client
4.3 / 5
Casing is of great quality. I did have to cut the casing to size, so make sure you have the right tools at home (circular saw).
Paulina O. le 22/10/2018 à 21h58
Avis client
4.7 / 5
Boxing arrived quickly and was well packaged but had a 2.5 cm scratch. I contacted the company to inform them. The customer service received was amazing. I will definitely buy from them again.
Susan B. le 21/10/2018 à 16h40
Avis client
4.3 / 5
Good product.
Peter c. le 3/10/2018 à 13h07
Avis client
4.3 / 5
Shipping was very expensive.
Keeley E. le 27/8/2018 à 12h07
Avis client
4.5 / 5
Fast, efficient service. Can’t comment on customer service as all done online. Product was well packed but the ends were a bit damaged - luckily we need to cut those bits off. Maybe pad the ends a bit better for shipping.
Barbara H. le 25/7/2018 à 12h58
Hi Barbara

Thank you for the positive review - we hope all our customers are pleased with the product. With regards to the damaged ends - if you find that you are unable to use them then please do let us know and we`ll happily send out some replacements for you. Unfortunately due to the size of our products they do sometimes get damaged by heavy handed couriers.

Kind Regards.
encasement-onlineshop.co.uk le 25/7/2018 à 13h04
Avis client
4.7 / 5
Worth the expense for me.
CHRISTOPHER S. le 7/5/2018 à 21h30
Avis client
4.7 / 5
The boiler casing feels solidly made and has improved the look of my kitchen.
Alison M. le 27/4/2018 à 13h22
Avis client
4.3 / 5
Unfortunately the parcel was damaged in transit but as the damage was confined to the inner surface which won't be seen it is not a problem. The ordering and delivery was very efficient and the parcel arrived within 36 hours of ordering. The courier just needs to ensure that his cargo is properly secured in the van!!
Neville E. le 10/12/2017 à 23h52
Avis client
4.7 / 5
Service was very good delivery received in two days.
Anthony B. le 16/11/2017 à 13h18
Avis client
4.7 / 5
I was looking for a neat solution to box in some pipes in my bathroom and came across the Versa 8mm moulded ply trunking from Encasement.

Lovely product, well made and super-fast delivery, if a bit on the pricey side.

My only criticism is the rather scrappy nature of the suppled battening timber. Rough sawn and not overly straight. For the money paid, this should have been good quality planed timber.
Stephen M. le 6/9/2017 à 09h17
Avis client
4.0 / 5
P&P is very expensive, it basically doubled the cost of a single length of boxing. So I feel a little aggrieved that one corner of the single length of Riva D was crushed. Perhaps it was so before it was sent but either way it's poor. As I only needed a short length of the product it was pointless to send it back.

That said the product itself looks great and it's shaping helps it to blend with the light to become inconspicuous. Treat the coating carefully for a great finish.
Steven R. le 4/8/2017 à 00h02
Avis client
4.0 / 5
Shipping cost excessive.
Jan. le 22/7/2017 à 19h42
Avis client
4.3 / 5
Would have been better to include a leaflet on best way to cut to size.
James J. le 12/5/2017 à 10h31
Avis client
4.7 / 5
Delivery took 2 days and package came well wrapped. However half the items were missing, contacted customer service and had the remaining items with me the next day. Would use again but would like a delivery note stating contents of order and what was delivered in the future. So I don't have to check what I ordered on the confirmation email. Just a convenience issue really.
Steve H. le 1/2/2017 à 10h12
Avis client
4.0 / 5
Good quality product.
Christian P. le 20/1/2017 à 23h29
Avis client
4.7 / 5
Arrived very promptly and all looks as expected.have not had time to install yet but am sure it will all be ok.thankyoi.
Jane T. le 12/12/2016 à 17h15
Avis client
4.7 / 5
Shipping expensive at 15 pounds for an order of 23.
Darren S. le 20/11/2016 à 15h25
Avis client
4.5 / 5
Very efficient delivery.
Paul G. le 27/10/2016 à 18h25
Avis client
4.7 / 5
First class Service.
Reliable came within a couple of days. Well packaged and goods as described.
Denise P. le 5/9/2016 à 09h31
Avis client
4.0 / 5
Nice product although there was some very minor (5mm square) damage at one end. Probably caused during shipping even though the packing was excellent. Not a problem for me though because I didn't need the whole length. Fitted it today. Wife is very pleased with the end result. Thank you.:).
Simon K. le 20/8/2016 à 20h06
Avis client
4.3 / 5
Great.
John F. le 9/8/2016 à 09h51
Avis client
4.7 / 5
First time customer to this company but would not hesitate to use again. Items were dispatched the day after ordering and arrived the one after that. Very well packaged but still easy to get into. Excellent service.
Ashley S. le 27/7/2016 à 08h58
Avis client
4.0 / 5
The price of shipping was quite expensive and was actually half the cost of what I purchased which is the reason it gets a star less. Otherwise, the items arrived quickly and it wasn't TNT, which is a plus in my book.
Patricia Z. le 5/7/2016 à 14h35
Avis client
4.7 / 5
Would be nice to know delivery date so they don't have to leave bulky parcels with neighbours...
Maxim B. le 14/6/2016 à 13h53