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Avis clients de www.GasEquipmentDirect.co.uk

Note du marchand
5.0 1
4.6www.GasEquipmentDirect.co.uk
 
 
Site Marchandwww.GasEquipmentDirect.co.uk
Urlhttps://www.gasequipmentdirect.co.uk
Tél
AdresseGas Equipment Direct
Loddon Industrial Park
Loddon
Norwich
NR14 6JD
United Kingdom
Avis client
3.7 / 5
Total confusion somewhere with the carriers - delivery window was sent but tracking said the package was not shipped,

Anyway.. it finally arrived ok, and is perfect.
Jon E. le 1/6/2022 à 10h33
Avis client
3.7 / 5
I had sent an email asking whether this was reversible as I have left handed hinges for the missing door. After having no response I decided it must be and ordered door. Unfortunately I have now got to return it.
The merchandise is well made but for right handed cupboards and the shopping good.
Lyn W. le 10/5/2022 à 16h06
Avis client
3.7 / 5
Easy to order, and delivered quickly. We fitted the gauges to our 47kg cylinders . The gauges have a cut off valve in them, to stop gas ,if passing too quick. The cut off valve worked as soon as we turned the appliance on and we could not get gas through. We had to remove the gauges , to get appliances to work.
Marcus F. le 17/4/2022 à 15h23
Avis client
3.0 / 5
Finally received items which are fine fit well but i think you need to change your courier.
David P. le 14/3/2022 à 17h55
Avis client
3.0 / 5
6 gas boxes arrived on time which we were a little worried they wouldn’t unfortunately one was cracked. Gave up trying to replace it, impossible to get them on the phone or a reply email, so cannot give a mark for customer service.
Margaret D. le 8/3/2022 à 14h13
Avis client
3.5 / 5
The warehouse dispatched the wrong regulator so not able to comment on merchandise. The parcel was correctly addressed to home address but the deliverers (UPS?) delivered to a pick up point - clearly not the fault of GED. The aftercare from the company was speedy and of the highest quality with no delay, acceptance of the mistake and immediate dispatch of the correct item. Mistakes happen - its how they are dealt with which is significant. Would use again.
John D. le 4/3/2022 à 10h33
Avis client
3.0 / 5
Order was exactly as required my only gripe is that I was charged £4.25 for delivery and received it in a letter size envelope through the post. Probably £1.50p postage.
Dennis Ward. le 28/2/2022 à 17h44
Avis client
3.0 / 5
Unimpressed.. Service was good but product was a disappointment. Seasoned as per your recommendations its now sticky - burnt on grease..! ( before it was ever used). I doubt if I will ever use.

Rubbish .. of Chinese origin. Not one of my better purchases. I took a risk and this one wasn't a good one.
Alan G. le 5/2/2022 à 19h48
Avis client
3.5 / 5
Product arrived promptly
See comment on product below.
Norma W. le 5/1/2022 à 19h03
Avis client
3.7 / 5
Shipped very promptly, received in 2 days, and a perfect replacement for an out old date model. Customer service not used, therefore not applicable.
Heather D. le 11/11/2021 à 14h53
Avis client
3.3 / 5
The meter boxes where not well package hence gas meter box was broken on top edge also a crack on the side seems to be old repair, whether damaged occurred during transit or at source. Electric meter box door not finished off well.
Thomas B. le 30/9/2021 à 14h52
Avis client
3.0 / 5
Arrived when expected
In very good condition
Good service.
Alex H. le 27/8/2021 à 20h02
Avis client
3.3 / 5
Unfortunately I received the new gas box and only one of the two holes was cut out from the moulding process. I couldn't fit the box and had to use a saw to remove the section whigh was missed. A simple job that someone missed no good enough.
James B. le 24/7/2021 à 10h18
Avis client
3.0 / 5
All marked not perfect and scratched not happy couldn't be arsed to send back too much hassle.
Thomas E. le 20/7/2021 à 22h07
Avis client
3.7 / 5
Not the best.
Damian J. le 18/5/2021 à 18h20
Avis client
3.7 / 5
Shipping: communication has to be improved, was not possible to find when the item would be delivered
Customer Service: I sent an email asking information about the delivery and not answer yet, communication between dealers and customers is very important.
Marisa M. le 20/4/2021 à 08h48
Avis client
3.7 / 5
UPS are useless they had it on their van on 3 occasions and didn't deliver until the 3rd time waited in and wasted my time.
Jason a. le 15/4/2021 à 19h26
Avis client
3.3 / 5
As expected.
NJ. le 12/4/2021 à 15h53
Avis client
3.3 / 5
Spare lid arrived but without fixings. Tried to phone contact number but unable to get through not great .
GREG F. le 2/4/2021 à 17h03
Avis client
3.0 / 5
Fast despatch but very expensive delivery costs. Good product but didn't contain all the fittings.
Mark O. le 2/4/2021 à 16h05
Avis client
3.3 / 5
Good product and communication BUT expensive delivery.
James f. le 22/3/2021 à 08h27
Avis client
3.0 / 5
The plastic cover was broken when it was received via the post . More protection is required as it was merely placed in an envelope.
JOHN S. le 15/1/2021 à 18h16
Avis client
3.7 / 5
Great service and friendly staff.
Akram J. le 30/12/2020 à 22h10
Avis client
3.7 / 5
Boxes slightly scuffed and hit. otherwise fine.
Dryfly. le 19/12/2020 à 18h18
Avis client
3.7 / 5
Delivery is accurate but product arrived with slight dent damage in its structure.
Ion C. le 13/12/2020 à 17h44
Avis client
3.0 / 5
Product was just what I ordered but as I needed it urgently ordered it on higher priced next day delivery. Ordered on Sunday so realised wouldn’t be despatched till Monday so expected Tuesday. Didn’t arrive on Tuesday. When I chased, had email response that it had just left warehouse. Eventually arrived afternoon on Wednesday. Won’t pay for next day delivery again!
Ian J. le 29/11/2020 à 20h07
Avis client
3.0 / 5
Cannot review item as not received on Sun 1st when promised for Fri previous.
William K. le 1/11/2020 à 16h33
Avis client
3.7 / 5
Excellent communications and speed of delivery. Inadequate product description and does not work with all cylinder types.
Tom H. le 21/9/2020 à 15h59
Avis client
3.7 / 5
UPS let you down by not being able to follow delivery instructions.
SHANE S. le 16/9/2020 à 14h19
Avis client
3.0 / 5
Good product. They changed the delivery date twice so it was forecast to arrive ten days late - when we wer on holiday. Too late to change - it is in the post. In the event, the Royal Mail delivered it early!
Robert K. le 5/9/2020 à 09h38