Avis clients de Aquamax
Note du marchand
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Site Marchand | Aquamax |
Url | https://www.aquamax.co.uk |
E-mail | |
Tél | |
Adresse | The Old Smithy
Maces Hill, Daglingworth
Cirencester GL7 7AB |
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One of the best, if not the best pellet beds on the market that I have used. Great for smelly horses as they eliminate the smell like no others do. I would highly recommend this bedding.
Good company.
Karen C. le 14/7/2021 à 22h54
In general an excellent product with excellent customer service. Always delivered on time and works well for our horses. Excellent at keeping legs dry and helping to prevent mud fever.
Diane R. le 31/5/2021 à 18h17
Couldn’t fault the customer service at all. Paul was great and so helpful. My handle didn’t arrive the same time as the fork due to a parcel force error but it came the next day!
Lisa W. le 13/2/2021 à 14h29
All very satisfactory but had four bags with small splits in them. Excellent customer service and delivery driver very helpful.
Jane G. le 29/1/2021 à 19h09
Excellent product, easy to order, good communication/customer service, delivery on time but a couple of fork lift damaged bags. Not supplier fault but shipping/delivery fault.
Diane R. le 6/1/2021 à 17h33
Good prompt delivery after order.
Barbara T. le 23/11/2020 à 23h06
Would have been 5 stars except several bags arrived damaged and opened. Very good organising of delivery and helpful driver.
Caroline C. le 4/10/2020 à 17h21
Arrived within a few days.
The hole on the wooden shaft did not match with the screw hole on the fork head
Good. I was kept up to date with progress/delivery.
Debbie S. le 10/2/2020 à 21h16
Shipping was excellent. Next day.
Helen A. le 30/8/2019 à 15h55
Processed order quickly and communicated well.
Ronald R. le 7/8/2019 à 16h30
Ordering was easy and super efficient as always.
The bedding arrived when I asked for it but disappointingly 6 out of 30 bags were split quite badly.
I had to empty the pallett and tip the bags with holes into bin liners so I didn't loose what I had paid for.
Sara S. le 29/7/2019 à 22h25
Great service, kept up to date on all movement of my order.
Kirstie M. le 2/6/2018 à 06h30
Product is excellent, delivery company not so good. Paul at Aquamax is meticulous at pre-booking a delivery day with the transport company and passing on the information about restricted access and max 7.5 ton lorry. RR Transport/Pallet line sent a 12 ton lorry despite quoting these instructions and despite me confirming the details the day before. The lorry was late, and was not able to gain access to the stable yard. All 60 bags had to be manually unloaded at the gate!
Rosemary B. le 26/4/2018 à 22h18
Very happy overall but 5 of the bags had got holes in them on the bottom of the pallet and so the contents had spilled out and the bags were therefore not full.
JOCELYN S. le 29/1/2018 à 15h36
Should have been on a double pallet. Can't fault the product or the customer services.
Christine H. le 11/1/2018 à 17h41
Excellent product drastically reduces stable odours.
Linda N. le 3/11/2017 à 16h16
Great product very helpful in attempt to make delivery but actual lorry sent was 18 tonne even though 7.5 was requested! That said driver was helpful and delivery did happen and the product is excellent.
Joanne V. le 4/10/2017 à 23h39
Great bedding delivered very quickly. 1 bag was damaged in transit but Paul has replaced it with another bag which was very kind. Beautiful bedding, does exactly as they say and smells so fresh. Would definitely recommend to anyone.
Carolyn H. le 26/9/2017 à 19h57
Only downside is the delivery driver can't get the pallet any closer to the barn!
Anna. le 19/9/2017 à 23h26
Very quick delivery. delivery service was good with correct sized vehicle and a great driver who could not have been more helpful. would have scored 5 BUT for two bags split open on the pallet.
Ron W. le 26/8/2017 à 21h20
Most of the bags were damaged, from a few pinpricks to fist size tear, so could not be left outside.
The delivery driver was not able to haul the goods over my shingle drive as his equipment was not mechanised and so we had to move the bags individually from the roadside into the dry.
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Lindan. le 1/8/2017 à 06h57
Website convenient in that I can order anytime. The order arrived a day later than stated. It did come in a small van but with no hydraulic ramp or lift so that the bags had to be moved one by one.
Fiona D. le 26/7/2017 à 09h47
Excellent product, excellent customer service. Sadly 3 of the bags were damaged, I suspect in transit, one so badly that it has lost a number of pellets and was taped up with brown tape on arrival.
Kirstie M. le 1/6/2017 à 06h53
The lorry sent out was soo big it couldnt get uo my drive, but could only reverse into the gate area. But they dropped the oallet just inside the field gate. I had the delight of moving 60 x 16 kg bags up to my hay barn! Hard work, but did it. Smaller lorry next time please carriers.
Sue P. le 26/5/2017 à 15h47
Pallet the bedding was loaded on was only a single pallet and did not support the weight well. the pallet broke, and we had to manually unload half of the bedding before the fork lift truck could get underneath to lift it off the truck.
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Christine H. le 22/5/2017 à 21h08
Really happy with Aquamax. I'm definitely converted. Customer service was great when I contacted them though the delivery was a bit slow with no communication from the courier until I chased Aquamax themselves.
Lesley B. le 28/3/2017 à 21h16
Everything was great except the company delivering the bedding who turned up without calling first to check I would be there despite this being pre arranged.
Sara W. le 6/3/2017 à 20h27
Delivery got delayed by courier as they had a new driver when it was supposed to be delivered and he was slower than expected. They did bring it out on a Saturday though so pleased about that. Good comms from seller.
ANDREA B. le 5/3/2017 à 18h01
First class product - always good service and helpful company to work with.
ALLISON M. le 22/2/2017 à 12h30
Requested a 7.5 tonne but sent an 18 tonne. Driver was really helpful and we did manage to unload.
Michelle M. le 4/2/2017 à 10h33
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