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Avis clients de Aquamax

Note du marchand
5.0 1
4.9Aquamax
 
 
Site MarchandAquamax
Urlhttps://www.aquamax.co.uk
Tél
AdresseThe Old Smithy
Maces Hill, Daglingworth
Cirencester GL7 7AB
Avis client
4.7 / 5
Would have been 5 stars except several bags arrived damaged and opened. Very good organising of delivery and helpful driver.
Caroline C. le 4/10/2020 à 17h21
Avis client
4.7 / 5
Arrived within a few days.


The hole on the wooden shaft did not match with the screw hole on the fork head


Good. I was kept up to date with progress/delivery.
Debbie S. le 10/2/2020 à 21h16
Avis client
4.0 / 5
Shipping was excellent. Next day.
Helen A. le 30/8/2019 à 15h55
Avis client
4.3 / 5
Processed order quickly and communicated well.
Ronald R. le 7/8/2019 à 16h30
Avis client
4.0 / 5
Ordering was easy and super efficient as always.

The bedding arrived when I asked for it but disappointingly 6 out of 30 bags were split quite badly.

I had to empty the pallett and tip the bags with holes into bin liners so I didn't loose what I had paid for.
Sara S. le 29/7/2019 à 22h25
Avis client
4.7 / 5
Great service, kept up to date on all movement of my order.
Kirstie M. le 2/6/2018 à 06h30
Avis client
4.3 / 5
Product is excellent, delivery company not so good. Paul at Aquamax is meticulous at pre-booking a delivery day with the transport company and passing on the information about restricted access and max 7.5 ton lorry. RR Transport/Pallet line sent a 12 ton lorry despite quoting these instructions and despite me confirming the details the day before. The lorry was late, and was not able to gain access to the stable yard. All 60 bags had to be manually unloaded at the gate!
Rosemary B. le 26/4/2018 à 22h18
Avis client
4.0 / 5
Very happy overall but 5 of the bags had got holes in them on the bottom of the pallet and so the contents had spilled out and the bags were therefore not full.
JOCELYN S. le 29/1/2018 à 15h36
Avis client
4.7 / 5
Should have been on a double pallet. Can't fault the product or the customer services.
Christine H. le 11/1/2018 à 17h41
Avis client
4.7 / 5
Excellent product drastically reduces stable odours.
Linda N. le 3/11/2017 à 16h16
Avis client
4.3 / 5
Great product very helpful in attempt to make delivery but actual lorry sent was 18 tonne even though 7.5 was requested! That said driver was helpful and delivery did happen and the product is excellent.
Joanne V. le 4/10/2017 à 23h39
Avis client
4.7 / 5
Great bedding delivered very quickly. 1 bag was damaged in transit but Paul has replaced it with another bag which was very kind. Beautiful bedding, does exactly as they say and smells so fresh. Would definitely recommend to anyone.
Carolyn H. le 26/9/2017 à 19h57
Avis client
4.5 / 5
Only downside is the delivery driver can't get the pallet any closer to the barn!
Anna. le 19/9/2017 à 23h26
Avis client
4.7 / 5
Very quick delivery. delivery service was good with correct sized vehicle and a great driver who could not have been more helpful. would have scored 5 BUT for two bags split open on the pallet.
Ron W. le 26/8/2017 à 21h20
Avis client
4.7 / 5
Most of the bags were damaged, from a few pinpricks to fist size tear, so could not be left outside.
The delivery driver was not able to haul the goods over my shingle drive as his equipment was not mechanised and so we had to move the bags individually from the roadside into the dry.
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Lindan. le 1/8/2017 à 06h57
Avis client
4.0 / 5
Website convenient in that I can order anytime. The order arrived a day later than stated. It did come in a small van but with no hydraulic ramp or lift so that the bags had to be moved one by one.
Fiona D. le 26/7/2017 à 09h47
Avis client
4.7 / 5
Excellent product, excellent customer service. Sadly 3 of the bags were damaged, I suspect in transit, one so badly that it has lost a number of pellets and was taped up with brown tape on arrival.
Kirstie M. le 1/6/2017 à 06h53
Avis client
4.3 / 5
The lorry sent out was soo big it couldnt get uo my drive, but could only reverse into the gate area. But they dropped the oallet just inside the field gate. I had the delight of moving 60 x 16 kg bags up to my hay barn! Hard work, but did it. Smaller lorry next time please carriers.
Sue P. le 26/5/2017 à 15h47
Avis client
4.3 / 5
Pallet the bedding was loaded on was only a single pallet and did not support the weight well. the pallet broke, and we had to manually unload half of the bedding before the fork lift truck could get underneath to lift it off the truck.
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Christine H. le 22/5/2017 à 21h08
Avis client
4.3 / 5
Really happy with Aquamax. I'm definitely converted. Customer service was great when I contacted them though the delivery was a bit slow with no communication from the courier until I chased Aquamax themselves.
Lesley B. le 28/3/2017 à 21h16
Avis client
4.3 / 5
Everything was great except the company delivering the bedding who turned up without calling first to check I would be there despite this being pre arranged.
Sara W. le 6/3/2017 à 20h27
Avis client
4.7 / 5
Delivery got delayed by courier as they had a new driver when it was supposed to be delivered and he was slower than expected. They did bring it out on a Saturday though so pleased about that. Good comms from seller.
ANDREA B. le 5/3/2017 à 18h01
Avis client
4.7 / 5
First class product - always good service and helpful company to work with.
ALLISON M. le 22/2/2017 à 12h30
Avis client
4.7 / 5
Requested a 7.5 tonne but sent an 18 tonne. Driver was really helpful and we did manage to unload.
Michelle M. le 4/2/2017 à 10h33
Avis client
4.7 / 5
Phenomenal product!
Sally C. le 10/1/2017 à 12h27
Avis client
4.0 / 5
Hi. Love the product and delivery was swift. However, the pallet that the bags were loaded on to had quite a few protruding nails and was quite battered. As a result, all the bags on the bottom layer were torn and I now have about half a bag of pellets on my gravel.
Mandy W. le 28/12/2016 à 10h37
Avis client
4.7 / 5
Less hassle getting the pallet off the lorry this time - common problem is the pallet is put on lorry wrong way round for the driver to get the pallet truck forks under it resulting in a lot of shunting of other goods on lorry and manual taking off bags of pellets to make it possible to move the pallet.
ALLISON M. le 30/11/2016 à 11h51
Avis client
4.0 / 5
Brilliant stuff !!
Phillipa W. le 17/11/2016 à 09h24