Avis clients de Troutcatchers
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Note du marchand
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Merci d'avoir visité Troutcatchers ! Les avis sur les produits et services renforcent les relations avec nos clients et facilitent les décisions d'achat. Nous attachons une grande valeur à toutes les contributions, en évaluant les points forts et les axes d'amélioration afin d'améliorer l'expérience chez Troutcatchers. Bonne pêche !
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As usual fast efficient service, very pleased with this supplier.
Roy w. le 1/10/2023 à 12h31
Topping up for start of fly tying season. Service and shipping continues in a very high standard.
James w. le 1/10/2023 à 09h19
No problems from placing order to delivery. Good all round.
George G. le 27/9/2023 à 00h35
Exemplary.
Richard V. le 24/9/2023 à 08h49
Very good service.
Michael P. le 4/9/2023 à 19h52
Very good service.
Pete c. le 31/8/2023 à 12h42
Great service thank you. The larger tubing allows for a larger wool indicator which is better for heavier nymphs and turbulent waters.
Chris S. le 30/8/2023 à 00h22
Great service.
Jeffrey R. le 29/8/2023 à 23h52
Ordered by standard delivery and arrived next day! Can't get better than that.
Phil C. le 27/8/2023 à 10h42
Placed my order and arrived the following day.
Neil S. le 27/8/2023 à 07h53
Delivered in 2 days. Can't fault that.
George s. le 27/8/2023 à 06h47
Super delivery of a great product .
Chris a. le 26/8/2023 à 22h57
First class customer service. Had an issue resolved straight away and that is what you expect from a supplier, well done.
Peter I. le 25/8/2023 à 09h49
Vest as described.A little larger than expected.I am a small man.Feels light.This might well be an advantage if it is durable and wears well.Even more storage space than I expected.Very happy with my purchase.
James s. le 25/8/2023 à 09h48
Quick response with clear updates and fast delivery. Product was received before the expected date.
Excellent service, thank you.
Stephen F. le 21/8/2023 à 14h28
Everything went well and the delivery was far quicker than I expected. Thankyou.
David M. le 21/8/2023 à 12h37
Good.
David M. le 21/8/2023 à 00h35
Shipping let down by courier. Told that package would arrive on a certain day, within a set timescale. However, item delayed and no reason given. Item arrived the next day. Call me a cynic, but if it’s too much trouble couriers can’t be bothered to go out of their way and deliver the service they are being paid for.
Kim B. le 20/8/2023 à 14h32
Thankyou for your review. We're sorry for the delay, especially given your track record of leaving 5-Star reviews. We're looking into the courier issue and welcome you to reach out for any future concerns, so we can address them promptly.
Troutcatchers le 22/8/2023 à 19h09
Excellent service as always.
Eric F. le 17/8/2023 à 21h02
When order arrived I was disappointed to find that the wrong item had been sent. I immediately e-mailed to let them know there was a problem. Within minutes I received a phone call from Nick Powell apologising for the error, arranging to send the correct item and explaining how I could send the 'wrong' item back FOC. Absolutely superb customer service!!
No qualms about ordering again in the future.
Ken H. le 17/8/2023 à 00h31
Excellent service all round, order processed the same day as ordered and arrived via Royal Mail the next, earlier than expected! What's not to like?
Tim J. le 11/8/2023 à 10h59
Usual Five Star service from Troutcatchers.
Robert E. le 9/8/2023 à 22h38
Usual high quality products at good prices, and backed up with good communication and quick shipment.
Mark B. le 9/8/2023 à 00h10
Great service as usual great product speedy delivery.
Thanks
Keith Osborne.
Keith O. le 7/8/2023 à 21h18
All very good.
George B. le 7/8/2023 à 15h29
Greta products at a reasonable price.
James Andrew Macleod C. le 6/8/2023 à 18h04
Delivery was 5 days from ordering
Knife looks “pretty”, shiny and very green.
Emails received when ordered and dispatch.
Brian B. le 6/8/2023 à 08h51
Thank you for your review.
- Your order was placed late Friday. Dispatched Monday, reached you Tuesday, that's a Next Working Day service.
- The knife's green color matches the picture & description accurately.
- We ensured communication throughout the ordering process.
Please feel free to share any suggestions for improvement - we have tried contacting you.
Troutcatchers le 8/8/2023 à 14h14
Excellent.
Neil S. le 6/8/2023 à 07h49
Quality products with excellent service and value.
Mike G. le 6/8/2023 à 07h01
First class product with first class service. Sound as a Pound!
MICHAEL E. le 3/8/2023 à 16h16
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