Avis clients de funkysoapshop.com

Hello I ordered on 13th July. It is now 4 weeks later and I have not received my order. Usually it takes 3 weeks and 2 days. Hope nothing has gone wrong with my order. Cannot really rate as no order yet but based on past orders I assume it will be OK. One point about my last order was the candle arrived all sloping to one side so not usuable. I had to melt candle and put in a new wick. Worked fine then.

Unfortunately I had an issue with my shampoo and emailed them. They did get back to me with a question which i answered but they have not bothered to reply.. I emailed again and they still haven't got back to me. So only 1 star for customer service. The other products I ordered are fine. Shipping was good and it all arrived in non plastic packaging which was good.

The non tracked shipping taxes at least 20 day! way too much.

I was really excited about these products and main reason I bought them is to try to reduce the amount of single use plastic. So wasn’t impressed when the bottles arrived in loads of bubble wrap which can’t even be recycled. The shampoo feels really not great in my hair as though the orange is stripping it completely and it’s difficult to get from the bottle. the conditioner doesn’t feel good either. Overall really disappointed.

Bars smell nice and packaging is eco friendly. However, was not satisfied with the shampoo, conditioner or regular soap bars. Leave hair and skin dry and itchy, or waxy and greasy looking (hair). Won't purchase from here again.

Takes long to arrived /
Not sure about customer service , I doing what they recommend me , but still my hair feels more darty and oily.

I ordered 4 different soaps including a shampoo and conditioning bar, with the haircair bar came a A4 sheet of instructions and a warning that it may take sometime to get use to this type of haircare. Additional rinsing with vinegar etc was suggested to aid this. I was not expecting this and due to a broken back my mobility does not allow me to arrange different rinsing methods. I was hoping for some thing easy to use that would do the job but instead came out with lank miserable hair. :-(.

Expensive postage for such a small item and it took 6 days to get here. The soap itself is ok. Not much smell to it and it smells nothing like nettle.