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Avis clients de Night Vision Store - www.nightvisionstore.co.uk

Note du marchand
5.0 1
4.9Night Vision Store - www.nightvisionstore.co.uk
 
 
Site MarchandNight Vision Store - www.nightvisionstore.co.uk
Urlhttps://www.nightvisionstore.co.uk
Tél
AdresseHereford Unit 4, Hinxhill Estate, Hinxhill, Ashford, Kent, TN25 5NR
Avis client
4.3 / 5
The merchandise was delivered to me on 06/21, it took a long time.
RAFAEL O. le 22/6/2022 à 10h19
International shipping can take a little while at the moment. This was ordered on 5 June and despatched on the 6 June to help other international customers with timescales.
Night Vision Store - www.nightvisionstore.co.uk le 22/6/2022 à 11h15
Avis client
4.7 / 5
Despite some negative feedback my order was promptly processed and delivered. The only thing I would criticise is that they don't seem to answer the phone. I will be happy to buy from here again.
Trevor P. le 31/5/2022 à 23h09
Thanks for the review Trevor. We are aware of the negative feedback, elsewhere. It seems for the most part of it, one of our competitors is involved it's promotion. Thank you for taking the time to share your actual customer experience.

If we are unable to answer the phone at busy times, please leave a message or drop us an e-mail and we'll get back to you as soon as we can.
Night Vision Store - www.nightvisionstore.co.uk le 1/6/2022 à 14h26
Avis client
4.7 / 5
Was great deal, price and quality….
Aigars K. le 24/4/2022 à 11h55
Avis client
4.7 / 5
Great products and Great Service from all the team at Night Vision Store, highly recommend. Will definitely use again.
Adrian R. le 19/4/2022 à 15h04
Avis client
4.0 / 5
Fast service but I think your phone lines are lacking it would be nice to be able to speek to someone about your goods but apart from that swift service and everything was present and correct.
Anonymous. le 3/3/2022 à 17h50
Avis client
4.7 / 5
The pard itself was difficult to mount on my scope as none of the shims fit so had to wrap electrical tape around my scope to make it fit. it was difficult to find the focus but eventually got the desired result. The instructions are in such small type I needed a magnifying lens to read them. some info about the battery needs tape covering to be removed before it can be charged (which took several hours) would be useful, might be in there but the print being so small I might have missed it.
Daz. le 3/11/2021 à 21h01
Avis client
4.7 / 5
Very pleased all round with service and delivery charged up not used yet.
Neil M. le 13/10/2021 à 20h36
Avis client
4.0 / 5
It took a long time for the goods to arrive in Germany. However, I am very pleased with the quality of the lamp that I ordered.
G.H. le 3/10/2021 à 22h16
Avis client
4.3 / 5
Great help & advice from Clive thanks.
William m. le 26/9/2021 à 14h53
Avis client
4.0 / 5
All very well. You have to be a little patient if you go to Spain.
DANIEL G. le 12/8/2021 à 20h47
Avis client
4.3 / 5
Took over a month to get to me due to DPD losing the first shipment to them. Nightvision store are a bit difficult to get a reply from. Not knowing their set up there could be reasonable reasons. As they are a Nightvsionforum sponsor and UK based that's why I used them They do need to get better at the replying/keeping folk informed though.
Once they did reply the situation was explained and once the item arrived I was very pleased with it.
I would use Nightvisionstore again.
Kevin c. le 11/6/2021 à 11h18
Thanks for the review Kevin. We are extremely busy at the moment so sometimes communications can be difficult, but as you are aware if there are any issues with orders, we are working on them as a priority to get them completed and out as quickly as possible.
Night Vision Store - www.nightvisionstore.co.uk le 11/6/2021 à 12h28
Avis client
4.7 / 5
Good size, not too small or too large.
Light weight and easy to fit to rifle scope.
A good overall picture and clear when the adjustments are made.
Not too complicated to adjust or focus and the buttons all seem to be in the 'right' places for ease of use at night.
Picture quality seems very good but not had much use yet.
Brian i. le 8/6/2021 à 15h51
Avis client
4.0 / 5
Tried to return part of the order but had no response.
Colin V. le 20/5/2021 à 14h38
Hi Colin. We replied the same day via e-mail to your enquiry of the 17th stating: "No problem at all. Just get the wrong one back to us and we'll get that swapped over for you." We have also resent this e-mail today. Please check your spam / junk folders. Many thanks.
Night Vision Store - www.nightvisionstore.co.uk le 20/5/2021 à 14h55
Avis client
4.7 / 5
Well made, practical, superb value.
LESTER R. le 6/10/2020 à 11h06
Avis client
4.0 / 5
Happy with item ordered, shipping was very quick, customer service could be better,.
RICKY H. le 30/7/2020 à 17h29
Avis client
4.7 / 5
Ordered durring April, was told they were in stock but had to wait 3 weeks for delivery. Wouldn't have minded but the money was taken when ordered not when despatched.
That said, thanks.
John p. le 13/5/2020 à 09h44
Thanks for the review and patience in this difficult time. We are trying our very best to get orders out as quickly as possible. Unfortunately we don't have the facility to pre-authorise payments to then be taken at time of despatch on our e-commerce platform.
Night Vision Store - www.nightvisionstore.co.uk le 14/5/2020 à 19h45
Avis client
4.7 / 5
Ok.
Norbert K. le 8/4/2020 à 16h52
Avis client
4.7 / 5
Great service, great price. Shipping was fine but took a few day’s to arrive.
Southern Stalker. le 29/1/2020 à 18h59
Avis client
4.7 / 5
Good quality goods.shippin was as stated and kept well informed.
Tim d. le 7/1/2020 à 10h35
Avis client
4.0 / 5
Came a bit later than programmed.
But they apologized and explained delay.
Good quality and arrived in exact time as announced then.
My respects, good service.
Marco S. le 18/10/2019 à 19h31
Avis client
4.3 / 5
After an initial poor communication system with night vision I found delivery was as arranged which is why I gave 5 stars to shipping. The merchandise was excellent. Customer service could be improved so as to keep the waiting customer clearly in the picture as to why these particular goods take longer to deliver than what has become the accepted norm.
S. S. le 1/10/2019 à 13h01
Thanks for the review. We have had some unavoidable communication issues recently, but we are glad you enjoy the product and we are working on catching up with communications with customers and manufacturing and delivering their orders.
Night Vision Store - www.nightvisionstore.co.uk le 2/10/2019 à 16h36
Avis client
4.3 / 5
Slow handling in the UK. Get the product nearly 3 weeks after order.Could be better.
Bengt J. le 11/9/2019 à 08h52
Avis client
4.3 / 5
Well done . Many thanks.
John G. le 16/5/2019 à 16h02
Avis client
4.7 / 5
Great bit of kit. Quick delivery.
Miles H. le 28/2/2019 à 15h35
Avis client
4.3 / 5
Clive always very accommodating, even though he is a busy man. received order within a week
well pleased with merchandice.
William. le 14/12/2018 à 17h26
Avis client
4.0 / 5
Ok.
Primož T. le 15/11/2018 à 21h42
Avis client
4.7 / 5
Still waiting for a reply on how much for the Digicepter rangefinder other than that everything is top quality.
Keith O. le 23/10/2018 à 19h55
Thanks for the review Keith. Sorry it's been a busy week but your enquiry has now been answered via e-mail.
Night Vision Store - www.nightvisionstore.co.uk le 24/10/2018 à 17h38
Avis client
4.7 / 5
I would have no problem with ordering any thing else from night vision store as the service was spot on , next day delivery was great no problem , merchandise was realy well packet for safety on my purchase.
Anthony r. le 21/9/2018 à 10h35
Avis client
4.3 / 5
Brought the Black Sun Ruby pill so I could cut down the weight of my rifle setup by dropping down to the NM800 torch head from the xsearcher with Black Sun pill. Very pleased with the Ruby pill I'd say the range with the NM800 is the same using my photon XT 6.5 with doubler maybe a little sharper. I shot 3 foxes last night and none noticed the extra brightness of the Ruby.
Adrian H. le 5/9/2018 à 14h00
Avis client
4.0 / 5
A bit slow in processing the order had to email.thought order had gone missing.
Gerry S. le 4/9/2018 à 16h37
We really appreciate your patience, especially as we were very busy and manufacturing was slowed down by staff summer holidays. Thanks for the review Gerry.
Night Vision Store - www.nightvisionstore.co.uk le 4/9/2018 à 19h00