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Avis clients de York Wines

Note du marchand
5.0 1
4.9York Wines
 
 
Site MarchandYork Wines
Urlhttps://www.yorkwines.co.uk
Tél
AdresseWellington House, The Square
Sheriff Hutton, York , YO60 6QY
Avis client
2.3 / 5
Have tried the 2015 reserva previously and thought it was fantastic which is even more disappointing considering we’ve received the wrong vintage and now have 2 bottles of 2016 which we have also previously tried and is ordinary in comparison.
Daniel C. le 11/10/2018 à 20h57
Avis client
2.7 / 5
It was a gift so ,I cannot determine the quality.
Gael K R. le 12/3/2017 à 21h26
Avis client
2.3 / 5
Incorrectly supplied a wrong bottle of wine and then almost accused me of having swapped it! As if I would want to take advantage on a bottle of wine for less than £6. The company owners need to have a word with their staff about what Customer Service should be these days. Not sure I will use again.
Chris e. le 12/9/2015 à 16h23
Hi Chris,
Thank you for your review. I am sorry to hear that you were not happy with our customer service, we always aim to satisfy our customers and resolve problems as soon as possible. Once we were made aware of this issue we came and swapped the wine over as quickly as we could. However, we still cannot understand how this wine got to you as it isn't a wine that we have previously or currently stock.
Again, please accept our apologies and we hope you choose to shop with us again.
York Wines le 14/9/2015 à 17h02