Avis clients de Paxman Musical Instruments Ltd
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Note du marchand
5.0
1
4.7Paxman Musical Instruments Ltd
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Didn't have exactly what I needed, but I was contacted back with an alternative which I accepted. Always feel I get personal service.
Guy L. le 23/2/2020 à 13h03
This has made a huge difference to my son's playing, providing a richer tone and more security for higher notes.
Adam C. le 17/2/2020 à 19h10
Web access is excellent. Easy to order. Product supplied described accurately.
Darryl C. le 1/2/2020 à 06h26
I am sorry to say that I haven't received the Items yet. Today is the 13th of December 2019. Paolo.
Today, December 16th, I received this shipping.
Thank you
Paolo.
Paolo C. le 16/12/2019 à 16h57
Satisfied.
Neil W. le 18/8/2019 à 19h18
Unfortunately some of the bristles detached themselves from the pull through although I did just manage to clean one French Horn. However, excellent service from Paxman to resolve the issue which was pleasing. Hopefully I was just unlucky. Printed off their information sheet to assist with the cleaning process which was helpful.
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Alan B. le 5/6/2019 à 23h14
I always receive good and fast service. Also very helpful if I phone for advise. Thank you.
Janet B. le 3/6/2019 à 11h49
Generally great product however one of the bottles I ordered leaked during transit as the top wasn’t screwed on properly resulting in oil everywhere!
Neil H. le 11/3/2019 à 13h37
No comments.
Bev P. le 10/3/2019 à 19h23
The oils seem fine, but the website is misleading; it shows a photo of 5 oils, whereas the ‘Paxman oils and greases’ is only for 3 bottles ( I was sent the link by my son’s French horn teacher so ordered without looking at the description). When I rang to query my delivery, I suggested the photo should be replaced with one showing the bottles you are actually going to get, rather than including 2 extra (this hasn’t been changed so might catch other people out).
J. K. le 25/2/2019 à 00h11
It was prompt response to inquiries!
The instrument arrived in less than a week from the ordering!
Hachiro M. le 21/2/2019 à 14h37
No problems other than The Talking French Horn is 'out of stock' - and I have'nt heard any more.
Richard R. le 9/2/2019 à 00h58
Products supplied promptly. Didn’t have to chase so no direct experience of Customer Service.
Karen T. le 30/1/2019 à 20h47
Excellent customer service and good help in choosing the right product.
Theo. le 14/1/2019 à 22h43
Good quality and good customer support service.
Arnis L. le 11/1/2019 à 14h55
Very efficient.
Roy C. le 10/1/2019 à 09h07
Long time coming a sent without postage. Costs refunded promptly.
Richard C. le 14/10/2018 à 23h39
Shipping overseas took over a week (not their fault) but otherwise everything was great.
Tim S. le 10/10/2018 à 15h48
Great oil.
Atli S. le 30/9/2018 à 21h59
Awesome. Could have been shipped with more cushioning. It seems okay, though. Also, I wish there was a description of the characteristics and specific purpose of each mouthpiece on the website. The
basic dimensions is one thing, but there is more to the story, such as an attempt at a description of unique sound characteristics or the purpose for a unique shank size.
Gavin B. le 1/9/2018 à 22h48
Products arrived on time and well packaged.
John M. le 28/8/2018 à 20h02
I was very satisfied with the merchandise I got from you. Thank you.
Gunnhildur K. le 28/6/2018 à 14h19
The product is exactly what I wanted however it did take a while to come but it came in the end so overall very good!
Rebbekah M. le 14/6/2018 à 13h54
Delivery, return and refund were speedy, and customer service over the phone was good.
Frances G. le 16/5/2018 à 10h46
A good customer service. Shipping costs were high though.
Fergal L. le 27/2/2018 à 00h16
The slide gel is excellent. It took a while to arrive though. I ordered online so didn't feel that there was any contact.
Susan C. le 23/12/2017 à 10h45
Great service.
Angela H. le 14/12/2017 à 11h35
My package of sheet music arrived OK but the packaging was not suitable or robust enough especially as its destination was Australia. The 'sealed' end had come open leaving it open to the elements. Just glad it hadn't been exposed to wet weather otherwise the sheet music would have been adversely affected.
Alex N. le 14/12/2017 à 11h21
It's ok.
Thijs B. le 11/12/2017 à 19h40
The customer service was fantastic! Several associates helped to answer questions and check for availability. All e-mails were answered in a timely manner.
The item arrived in good condition, and in a timely manner. I would have liked to receive an email advising me that the item was on the way.
The mouthpiece is of excellent quality. I wish that it was available in the heavy-topped model, as advertised.
Greg K. le 1/12/2017 à 14h32
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