Avis clients de distinctlybritish.com
Distinctly British dealt with my request for a refund with incredible speed and courtesy. The product was (in my opinion) not fit for purpose and inadequately made. I received proper, decent service which sadly is not always the case nowadays. A person from Distinctly British took responsibility for my request for a refund and kept me informed during the process.
David s. le 21/3/2021 à 16h27
Excellent product purchased but poor customer service. Had to keep on chasing for progress with my order & only just received in time. Lack of contact was very concerning. Even the courier company delayed the process. Need much better communication with your customers to match the quality of the merchandise.
Chris G. le 22/2/2021 à 12h51
Super service.
Robin G. le 21/2/2021 à 01h12
I purchased these items as a birthday gift and I'm sure the recipient will be delighted with them. The Coronation Crown set is extremely detailed and will make a wonderful display piece.
Michael W. le 2/2/2021 à 11h32
Another happy purchase from Distinctly British to add to my collection.
Phil B. le 22/1/2021 à 16h42
Thank you for your review, Mr Phil B.
We are very glad to hear you are enjoying your purchase and would be delighted to help you with any future additions to your collection.
Sincerely,
Distinctly British.
distinctlybritish.com le 8/2/2021 à 11h44
Prompt delivery, and the item is of excellent waulity.
Robin E. le 13/1/2021 à 10h15
With the present situation I can understand the almost one month delivery time on our order. When we finally received the order the hat looks nothing like the one we ordered. The colors look tired and old, nothing like the bright and vived colors of the hat the young lady in the picture is wearing. Our grandaughter will be attending college in England next fall and we thought she would love this hat for Christmas. Now we're not sure she will even wear it.
Really very disappointed.
Barry D. le 28/12/2020 à 18h03
I am so sorry that you are disappointed with your purchase.
We have been closed for the Christmas break and your comments have been sent directly to our supplier for their response and I will get back to you the moment I hear from them regarding this.
distinctlybritish.com le 4/1/2021 à 13h41
Easy to navigate website, with clear instructions. Great range of quality products.
Found the perfect thank you gift.
Really efficient service and delivery.
Highly recommended.
Sylvia K. le 20/12/2020 à 10h34
It has been a month and I have yet to receive my order.
George C. le 21/9/2020 à 16h07
Arrived on time no problems.
Colin C. le 26/8/2020 à 09h01
Fast dispatch and delivery. Great service.
Sean J. le 22/8/2020 à 00h12
Fantastic service!
Jill C. le 20/8/2020 à 06h38
Looking forward to using Shooting Stick!
Robert M. le 4/8/2020 à 14h31
Ordering online very convenient, quickly received order. Shipping well wrapped.
Would purchase from your store again in the future.
Kathleen O. le 31/7/2020 à 07h00
Product itself was excellent, but there was no information or expectations set regarding delivery.
When ordered the expected delivery given was 10 days, in reality delivery took 6 weeks, with no updates on when I could expect my delivery. even when I made contact to ask for an update, the information supplied was sparse and non-committal.
I appreciate the product was made to order, but there should still be timescales provided for delivery.
Dougie L. le 29/7/2020 à 13h40
Have not received my order.
Please contact me again once it has arrived.
F P. le 17/7/2020 à 17h07
Beautiful clock.
Steven g. le 11/7/2020 à 13h52
Very beautiful, planning on purchasing some more in future.
O. le 11/7/2020 à 10h58
Very nice Model of Bath‘s no 1 Tourist attraction! Visited many times and now have this beautiful replica. Thank you very much for this bargain!
Jochen S. le 11/7/2020 à 04h14
Excellent service, and fast shipping. item was carefully packed and arrived in perfect shape.
William B. le 4/7/2020 à 07h27
Packing and shipping excellent.
J E. le 10/6/2020 à 10h22
First class service from beginning to end.
I wouldn’t hesitate to recommend this Company,. le 4/6/2020 à 07h55
Prompt and well packaged.
Robin G. le 29/5/2020 à 09h00
Quality great looking product!
Elaine S. le 17/5/2020 à 21h27
My order of 21/4/20 (29335933) has not arrived as of 14/5/20.
I called Distinctly, and they were very helpful in tracking and re-sending the item.
.
Stephen H. le 15/5/2020 à 13h42
Beautiful files; so much so that I can now have my work papers easily available in our drawing room bookshelf. The only problem is that in one of the files, the rings do not close properly, which means that the papers fall out when I pull out the file.
Catherine M. le 14/5/2020 à 13h50
The company and delivery man have been fantastic. They couldn’t have been more helpful.
Kathryn H. le 12/5/2020 à 09h04
Have not received order as yet. Very poor service.
S J. le 22/4/2020 à 10h15
Excellent finish .
Richard C. le 1/4/2020 à 00h58
Amazingly quick delivery.
Caroline D. le 28/3/2020 à 09h34
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