My items were sent to the wrong delivery address (home address which was billing address) and courier (MyHermes) chucked it over the fence into my back garden on a wet day. The box containing a toy for my Godson was damaged.
I wanted to support the charity as I lost my father to lung cancer this year but I am disappointed by this incident.
Corinne F. le 12/12/2014 à 17h17
In spite of my delivery address being confirmed back to me in your order confirmation email the order was sent to my home address and of course I was not there to receive it. I have had other items 'lost' when delivered to a neighbour which is why I chose a specific delivery address - disappointing.
Beryl B. le 24/11/2014 à 22h34
