Avis clients de Jamieson & Smith (Shetland Wool Brokers LTD)

Incredible response time, super fast shipping, and I can't wait to get started!

The shade card is well-organized, great to have as a reference, and will be indispensable in planning projects. Customer service is great; they tell you in advance that shipping delays should be expected. The only de-merit is in the choice of shipping for international orders. The cost is very high and comes without tracking and is slower than most. I've ordered crystal from Ireland with more convenience and less expense. I suggest finding other shipping methods for your outstanding product.

I am anxiously waiting for my order to arrive. Unfortunately, it takes several weeks to get to my home because I live across the pond, lol. I am sure that I will be very happy once it arrives as I have ordered from you in the past and never been disappointed.

Excellent service and quality. Very prompt.

My Harriet Hat Kit arrived quickly and in good condition.
Beautiful colours.

My order was received in perfect condition within a few days.

Lovely wool super to knit with, many thanks.

Package received very quickly. Instructions look very comprehensive. Can't wait to get started.

Always good service.

I would like to thank Sandra for her help when I recently ran out of wool for my Shoormal Hap. She answered my email and sourced the wool and exact shade I needed. I love knitting with J & S wool it knits up beautifully. I have knitted shawls with cobweb and a headband with jumper yarn. It is lovely. The patterns are easy to read and have great colour photos. Thanks Carole Race.

First off, the wool is beautiful…I can’t get enough of it! This is my second order from Shetland Wool Brokers, and both times I’ve been pleasantly surprised at how quickly I receive my order.

Will buy again, everything was fine- like everytime!

Arrived well on time in very good order. Wool is stunning and well presented. Very pleased with my order.

Couldn’t wish for better service or yarn!

Super quick delivery and packaged with care. The kit is lovely, I'm so pleased with it. The wool, as always is gorgeous. The pattern is printed on quality paper, lots of colour photos and looks to be clearly written. I'm really going to enjoy knitting and wearing this fabulous hat.

Very fast and excellent service.

Have not yet received the kit as yet but hopefully it’s not too far away! The information received re my order has been spot on.just received my kit and am very excited - thank you for the great service and the kit can’t wait to start it.

As always, great service and speedy delivery. Thank you.

Arrived promptly to Australia...happy with everything!

The order was shipped very promptly and delivered very quickly. The wool was well packaged and the pattern was put into a stiffened envelope to avoid it bending. An extra detail which is impressive.

The wool is beautiful, the colours are so natural and consistent within each ball. BUT the balls are too big at 50gm. I will have far too much wool left over when my project is complete because of the smaller amounts needed in the Fair Isle pattern. If only the wool was available in 25gm balls, I could then have bought them instead of having all this wastage.

Quick delivery, pleased with service



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Excellent service, my order arrived here in Norfolk after only two days. Beautiful quality wool, will be back for more.

Yarn arrived quickly. I had a query and it was answered promptly.

Lovely wool,excellent service.

Excellent quality and service as always.

I've wanted to knit this hat for ages, finding it in kit form made everything much easier and I'm delighted with it. The colours are lovely and the pattern gives other colour options which is very helpful.

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Absolutely as I would expect.